Our room was very comfortable, slept really well. Very clean. Friendly staff. Good restaurant, if menu a little limited, but fine for our tastes. The pool was great, very peaceful and relaxing, with comfy sun loungers.

The buffet breakfast was very good with a good range of continental and hot food - the only issue was having to wait for eggs, bacon, sausages to be replenished. Simple solution could be to get an idea of breakfast numbers the night before so they can cater accordingly. Worth the wait, but I can imagine anyone in a hurry would be unhappy at the cost (21euros per head) if they didn't get the full breakfast experience.

The front desk staff was amazing. One morning, they sat with me for five to ten minutes to help me figure out the best route to Nimes via public transportation. They assisted with other local transportation options to different destinations as well. The bar was a good place for a late night snack also. In addition, most of the staff spoke very good English.

The room itself was a bit dark, which made it difficult for me to work in it. Also, it was hard to work around the lack of closet space. I had been traveling for a month with a large suitcase and another bag. I suppose I could have benefitted from that. *Booking.com made a mess of my reservations by slipping the number of guests from one to two. I almost didn't get a reimbursement. I would stay at the hotel again, but I won't use Booking.com again.

The hotel is modern and the rooms are comfortable and clean. The location is close to the highway, but far from the city center. If you don’t want to use the car to go to the downtown, you are isolated and you have to stay at hotel. The restaurant is good valide for money, although the menu is limited. Restaurant staff is friendly.

The toilet flush was not working well. The receptionist told us in advance that at night restaurant was fully booked and encouraged us to go out to find a place to eat. At night, with surprise, we found out that restaurant was empty and 90% available. Little bit strange!

The room was clean and spacious. Despite being near a motorway the room was very quiet, as was the hotel in general. The staff were polite and helpful.

One of the days when I was there I arrived back at the hotel to eat only to discover that the restaurant was unexpectedly closed. This meant a taxi in to town and back out again at a cost of almost €30. There was no apology, explanation or compensation. Taxis within the city environs of Aix are expensive. A 5-minute taxi from the hotel to the town centre is €15.

Modern, trendy hotel, with stylish, large, functional, room. Attractive bar / restaurant / lounge / outdoor terrace area. Small (but functional) swimming pool (towels provided). Secure underground parking for reasonable fee (€10 / day). Helpful, friendly staff. Breakfast looked excellent (though we didn't have). Hotel is within an easy, flat, 10-15 minute walk of the centre of Aix.

Non-smoking security deposit (more appropriate for a hostel than a hotel?). Potential bookers should be aware that the hotel is located alongside a busy road interchange, which is noisy and congested (though little noise in room). The first 200m of walk into town requires crossing several busy roads (with light controlled crossings). This was not a problem for us, but best forewarned. Was surprised to find that walk-in hotel rate was substantially cheaper than the pre-paid, non-refundable booking.com rate paid.

The bed was incredibly comfortable with choice of pillows. The hotel amenities were also of a very high standard. The staff were friendly and very welcoming. We ate in the restaurant one night as it was heavily - the meals were very good.

It’s a little far from the city centre which would not have been an issue except it was raining heavily on one of the days we stayed and it was almost impossible to find either a taxi or Uber to get back to the hotel and we therefore had to walk in the pouring rain. The housekeeping could be a little better - we needed to ask for replacement coffee cups and milk. The shower also had some mould around the bottom tiles.

This is a lovely Hotel. Very clean rooms and bathroom. Nice modern decor. The restaurant and bar areas are well set up and comfortable and we loved the mini pool tables they had. The hotel has water dispensers so guests can refill their bottles and even had cold minted water for free in the foyer. All staff were polite and helpful. It is only and 8ish minute bus ride from the Aix En Provence city centre (bus 8 stops 1 minute past hotel). The rooms were quiet at night. Buffet breakfast had plenty of choice. There is a pool, gym and sauna available for guests. We really enjoyed our stay here.

The room was spacious. Good soundproofing.

There is no wardrobe, only a few clothes hangers. There is only one towel hanger in the bathroom - no space to hang and dry towels for two people. The hotel restaurant is closed on weekends. The hotel is quite far from the town centre unless you rent a car. Bathroom cleaning was not good - there was some hair left on the floor after the cleaning.

Exceptional and I mean exceptional, reception staff both on arrival, evening and leaving. So helpful. Great rooms. Good air conditioning. Everything worked well. Decent restaurant. Very good breakfast

Location not brilliant if you fancy wandering in to town. In fact, not workable. Right by the motorway so for some that would be Diwali d course. Though we’ll sound proofed Mosquito issues in the outside part of the restaurant in the evening Not a great gin and tonic really. Especially conquering the price

The size of the room, the terrace, the pool

There was a mistake made by Booking.com and the staff confused me with another person (another identity) and after checkout called me and continued to call me with another identity and asking me to pay the local taxes although I had paid everything at the checkout. This kind of mistake is a shame and annoyed me a lot.