The hotel is modernising its bedrooms and access. The receptionist grabbed my bag and ran it up the stairs. Much appreciated, although the bag wasn't big. Free parking down the hill and through the park was not a problem after my bag was offloaded just outside the front door. Historic square with everything within a short walk including a market when I was there. My credit card was left with reception who couriered it to me safely with bubble wrap and a card look inside an envelope. Much appreciated. Breakfast was good in the stately lounge.

Well...the hotel was in the process of alteration so that the circuitous method to get to the lift and then to the room was not what one might expect but it worked ok.

Hotel was in a great location by the restaurants. They allowed us into the hotel earlier when the rooms were ready

There was no local guide book in the hotel room to inform you of breakfast times, restaurant options and menus or local information of the area. Our room was a little small and not much room to move around, tv was on a portable stand which we kept tripping over. Would have preferred if it was attached to the wall. the bell on reception didn't work

Location was great, lovely and accommodating staff. The room was clean and small but dated the bathroom was new modern and very good I can see the hotel is lovely but has a little bit of a refurbishment taking place so I can only imagine my next visit will better even better.. besides that it’s a great hotel great location and very nice staff I would visit again

The room was central to the town and was very quiet due to the twin sets of windows.. The staff at the the hotel were fantastic. The front of house man (manager, owner maybe) was incredibly helpful and had a fantastic sense of humour. The character of the hotel was great. Artworks, wide staircases and a fantastic dining room.

It was a great location and the staff were very helpful. The room had a big bathroom and the bed was comfortable.

The decor is a little in need of updating generally and there wasn't a fridge so I had to ask the kitchen for milk for my tea.

Staff were very welcoming and helpful. the location is perfect for access to cafes and restaurants and the main square and cathedral.

Our room did not have air conditioning apart from that everything was great.

Love it all! Beautiful inside. Room is big and super clean. Aircond is a plus, has a kettle and a safe. The gentleman that checked us in was very nice and humours. Free parking nearby was a bonus. Restaurant served good food and wines. Good service overall. We enjoyed everything in this hotel and in this lovely town.

Nothing.

Excellent location to walk into the town. The staff were excellent and very friendly. The hotel is undergoing some changes which I had read about, and getting to the rooms should be better once they have been completed. I ate at Le 9 on the terrace and had a great meal. The free parking close by was very useful

Erm............

As the building is undergoing renovations we were given a free upgrade. The room was fantastic, the only issue was when the fuse blew and the lights went out. The electricity also went out in half the room, but the staff were fantastic and very quick to solve these issues. having a Jacuzzi in the room was a nice bonus!

Fantastic location, comfortable and clean. The staff were very friendly.

The hotel and staff were great. I didn't find the pillows too comfy, but that's a personal preference.