Firt of all we have to really applaud the young asian/chinese lady who checked us in and who was hugely helpful and friendly throughout our stay. She seemed to be on duty in the late afternoon and evening and she is an absolute credit to your organisation both on reception and in the restaurant/bar where she seemed to work as well during the evening.. I had already phoned her before our arrival with various requests and she was really helpful on the phone as well. We loved the view from our window and the room was clean and well equipped. We just have two suggestions for you. Firstly, it would be good if you had one English speaking news channel on the TV. Probably Sky News, because you probably have many English speaking guests (American, Canandian, British, Scandanavian etc). Secondly, it is a good idea to have some hard soap in the rooms with baths. If you are in the bath you cannot access the soap dispenser up on the wall by the shower, it is too high.

The restaurant manager (tall, thin) was arrogant and short tempered. There was another man helping in the restaurant who was lovely, he talked to everyone and tried to help. He was snapped at by Mr tall and thin, but the customers really appreciated his friendly help. There were a lot of elderly visitors when we were at the hotel and some of them needed help with the menus etc. The asian girl and the other man tried to help but Mr tall and thin was snapping at them. Also the lady on reception/restaurant in the mornings was hell on legs!! No time for anyone, no help with questions, etc, etc. We stay in lots of hotels across Europe and we think that the staff are hugely important to the visitor experience.

This is one of the nicest places we've stayed in for a while. We had parking outside our room, although most don't seem to have this. However, the hotel parking is extensive. Our room was larger than expected and the bathroom was a good size. English was spoken at the reception. It was quiet and the water is just over the road. Although there was no information guide in any language, staff were helpful in answering any questions.

There was no ceiling light, just lamps. The walk along the water's edge to the centre was attractive, but long, and it was shorter to take the inland route when returning. We would like to have stayed longer but their prices went up, which was disappointing.

Superb view of the ocean, clean, lovely breakfast with good choice of foods, welcoming and helpful staff, covered pool for days when less sunny, pool table for evening entertainment, free chilled water bottles daily (self-serve).

Staff provided a fan as some warm nights (no a/c) but I did not mind this. Occasionally noisy at night as place for scooter riders to go past the hotel but as double glazed not too bothersome.

Superb location , seaside family hotel ,well established, off road secure parking for cars & motorcycles This has been a our regular last stop for many years after touring Spain & France on return to ferry port Highlight for us mature motorcyclists is the swimming pool & steam room to relax after the 8 day adventure Staff friendly & restaurant & bar always well attended. Concarneau is an interesting walled city with lots to offer

Nothing

The room was large, with a table and chairs plus an armchair, plus the shower was a large walk in, which was good. The bed was also large and very comfy.

The location is excellent but, because I sleep with the windows open, it was quite noisy as the hotel is on the main road at a roundabout. But the hotel itself was perfect for what we wanted.

we had a spacious room with separate mezzanine and two single beds for the kids to sleep in. Covered, warm heated swimming pool, perfect for young children and parents to enjoy. Spotlessly clean facilities throughout the hotel and good value breakfast. sea view room had a nice view. Nice bathroom.

slightly tired decor that could do with a lift to cheer up a lovely hotel.

Nice hotel a little outside the city centre, but very close to two of the beaches. We had a pleasant two floor family room with a stunning sea view and were very happy about that. The hotel has a pool and a small sauna and we enjoyed that a lot too as well as the bar area with the billiard table.

There was no kettle in our room nor possibility to make coffee/tea. I missed that.

Room was quite basic but fine - looked as if it had been redecorated and upgraded recently - so was excellent and quite attractive. The bathroom which seemed to be recently tiled etc.including shower were fine. We had a room overlooking the pool with a small but adequate balcony. The breakfast, self service, was fine - with a good selection of food to choose from and excellent coffee from a machine.

The outside of the hotel was quite offputting, on arrival. It needs some attention. Looks a bit shabby. But once we saw the room and the interior, we were quite satisfied.

The location was lovely, the pool was very welcome and warm like a bath. was better first thing in the morning as the water was cooler. The breakfast was very good, large choice of cereals, bread, meats, cheese, yoghurts, juice, cakes, fruit, coffee. beer was lovely and chilled, lift was welcome

Breakfast should be included in the price of the room as it was 145 euros for the room and an extra 13.50 euros for breakfast. we were charged 7.50 euros for 50cl beer which was a little expensive when the restaurant 100 yards up the road was 5 euros. i ordered 4 rooms but they only gave me 3, they only noticed when we came back in at 11pm and they tried to give me the room which i declined. They still tried to charge me for the room when i checked out as i hadn't cancelled it.

Ocean view Large family rooms Plenty of parking and friendly staff Good water refill station

Building is not particularly well insulated and you hear movements in to level of family room / next door.