The hotel was wonderful. Beautiful setting, clean and quiet whilst being close to town. The staff are friendly and the pool faces the lake and park

Unfortunately the air conditioning wasn’t working in the room

The location of the hotel and kindness of the staff made our stay wonderful. Our room was clean and comfortable, the lobby of the hotel is really lovely and the surrounds are quiet and pleasant all while being just a short walk away from the lively village center. Be forewarned that the hotel, a former Club Med, is in the process of being renovated and indeed the low occupancy and unopened/unfinished areas do give the impression of a ghost town. However the renovated parts are chic and our overall experience was very good. We would not hesitate to stay there again.

Disposable paper cups in the room for coffee is not acceptable. Please replace with real cups!

The hotel is very calm, in a beautiful parc, ideal for retreats with an indoor and outdoor swimming pool. The staff is very friendly and helpful to discover the region. It is also very well maintained and clean!

A very enjoyable stay in this hotel. Staff was very welcoming and helpful. We will certainly return.

Location and staff

All was good

The diner was amazing! Location was great

Breakfast was very poor.. the eggs weren’t boiled, you had to juice your orange yourself, not a chronicle route in the breakfast. The ambiance in the hotel was very wide, you should say the building was before a hospital or something and now rebuild as hotel. They tried very hard to redecorate the building but not enough; we did like the bohemian style

The location is good. It is a former club-med transformed into a resort. The staff was very courteous and agreed to change our room. There are two pools (indoor and outdoor). The property is in a lush green zone.

The breakfast was average. We did not have a lot of choices. There was only one waiter who looked overwhelmed by the crowd. The gym equipment is old, in bad shape and some machines are in fact broken. The corridors and rooms give the place a very dormitory-like feel. The restaurant only offers 2-3 menus. So if you are staying for more than three days, you will have seen all of it.

The hotel looked promising, too bad it didn't live up to that.

*** DO NOT USE THIS HOTEL ** The fact that Booking.com have failed to refund half the cost of the room as was agreed with the manager on the day we checked out. The first room had a dead pigeon on the balcony - it also seemed stuffy which was an omen. The reception team quickly changed our room - we seemed to be dealing with a professional team, or so we thought. The second room was fine but also stuffy. The hotel is advertised as having aircon and the room had a thermostat but setting it down had no result. We asked the receptionist to have it checked while we went to dinner. On our return there was no message regarding the aircon and the room was uncomfortably stuffy. We asked the night manager to assist and he agreed that the room was very uncomfortable. After badgering him into opening other vacant rooms which were also stuffy, it turned out that the hotel aircon is controlled centrally and the setting could not be changed. The night manager suggested we sleep with the balcony window open. Exhausted, we tried it and it worked to an extent - however the pond in the hotel gardens is home to very very noisy frogs that kept us awake (I know that sounds unbelievable but you have to hear the things!) We had an appalling nights sleep! As we were on a motorcycling holiday, feeling tired and weary was a safety concern we had not expected. I raised this issue with the hotel via booking.com message and face-to-face in the morning, The manager agreed a 50% reduction in the fee but stated that he would process that with booking.com if I raised a complaint. Several days later booking.com informed me that the manager had no recollection of the conversation. *** DO NOT USE THIS HOTEL IF YOU WANT TO AVOID A STUFFY ROOM THAT YOU CAN'T SLEEP IN *** We travelled through Span and France for 16 nights and this was THE WORST stay. I don't suppose this review will appear on the website which will underline the absolute sham that booking.com customer support operate.