This hotel is amazing! You walk in the door and you are hit with a warm inviting sweet scent that is unique to the lobby. The bar/seating area (pictures of the blue room) is decorated with screens that change from one scene to another depending on the time of day. The restaurant for breakfast/dinner is quite big and menu has something for everyone's taste. The reception has a screen showing the shuttle times to the Disney village/parks so that guests know when to expect one to arrive. The rooms are basic but the beds are very comfortable. Staff prefer not to have to clean the room every day though. Our room was on the 3rd floor (2nd last room in the hotel). It was amazingly quiet. One thing I thought was great was the fact that if your room is not ready when you arrive, they give you a key card to a luggage storage room close to the front door. You can put your bags in there and then hit the parks without having to drag bags with you. The key card works for the duration of your stay.

The elevators were extremely slow as the programme on them could easily be disrupted by kids tapping lots of buttons. The hot water was "capped" at below 50degrees so that meant it was hard to have a good hot bath after a cold day in the parks! The shuttle bus being used by the hotel was hard to distinguish from other busses as it was not marked or sign posted in anyway to indicate what hotels it served or where it stopped/picked up from at the Disney village.

Lovely clean hotel, with friendly and helpful staff. Beautiful lobby/bar and reception area. The rooms were spacious with plenty of USB ports and power sockets. An enjoyable stay.

Breakfast is very busy, but travelled in peak season so expected. Shuttle busses to Disney from hotel are extremely busy, and felt quite dangerous on times due to the amount of people pushing and shuffing to get on, with little regard for small children and babies in pushchairs, we opted for uber's back to the hotel in the evenings.

The hotel was magical from the moment you arrived. It smelt beautiful. The lady on the front desk was so lovely. We had no issues with any of the staff and found them helpful and very polite. We had a family suite and found it great. Spacious enough for 4 of us. And clean! The only issue we had was that the pillows were small and only one provided. Breakfast was busy but manageable. Scrambled eggs were delicious, and the croissants and melted Nutella went down well each morning. Drinks machines provided fresh juice or coffee/ latte /hot chocolate, etc, all very cold/hot and refreshing. The shuttle arrived directly outside. We didn't use it due to reading some horror stories about the shuttle buses. We used Bolt (similar to Uber) to get us to and from Disneyland, and the cost was approx €10 each way. This was well worth it to us. We 100% would stay here again.

Our room was quite close to the lifts, so we could hear I assume more than usual foot traffic from people coming and going. They could be quite loud! The lift needed oiling also. The constant squeaks from it being used, going up and down became annoying, especially when trying to get to sleep, as it was still being used into the early hours. Other than that, our stay was brilliant. We 100% stay here again.

The pool wasn’t working due to maintenance and it wasn’t mentioned when I booked through Facebook. When we got there the receptionist told us. He said we could use another pool at the adjacent hotel but that was totally inconvenient.

It needs a bit of updating in the hall ways you can see cracked walls and torn carpet in places

Loved the Magical ambience,the dinner buffet was good.Loved the exotic dishes like escargot and mussels along with other cuisines. Rice was also served for breakfast !! The rooms were clean,it was cleaned everyday with the towels changed. Great view. The magical ambience welcoming us with the lights are just mesmerising. We can sit and stare at them all day. The swimming pool was lovely although quite compact. Quite close to the Disneyland and the Euro star station which was brilliant. The staff were friendly and very willing to help.

The toilets werent updated.There were cracks in the sink and commode. The elevator button was pushed into the socket and it was only repaired after a whole 24 hours after.By which time we had to use the stairs.

Great location to Disney. Modern decor. Good sized rooms

Pool changing rooms had a lot of broken lockers. We struggled to find one that locked. Price of soft drinks from the bar very expensive

The room was very spacious and the beds were exceptionally comfortable. The view of the lake and gardens was beautiful. The towels and toiletries were good and the hairdryer was surprisingly powerful. Very clean and tidy. Staff were super helpful. The overall location of the hotel is fantastic for the Disney parks.

The shuttle bus service - it was frantic and unsafe at busy times with people pushing and cramming into a small space. It was dangerous. I appreciate this can not always be controlled, but maybe have an attendant on the route to usher people on / off? Also, the shuttles are not as frequent as it states on the website, meaning you can wait up to 35 minutes if you miss a bus. Good to get down early just incase! The swimming pool was very cold, which was a shame, as it is the main activity for adults in the hotel. Breakfast - could have more warm food options however overall this was good for a buffet style. The queue was very long despite having many empty tables. This meant we had less time in the Disney parks, so make sure you get down before 8am for breakfast.

We felt welcomed by the reception staff from arrival the staff were helpful and kind as we are English we could not speak French and the staff spoke clearly to us and shown us where we could put our luggage whilst waiting for our room to be ready as we did arrive early. We originally booked at a eurocamp which was awful and why we made a late booking into the Grand Magic Hotel for the week, whilst over in France and wanting to visit Disneyland we were looking for a hotel as close to Disney as we could afford. We had arranged transfers from eurocamp back to airport with the French taxi company and we found it a struggle due to the language barrier to change our arrangements needing to inform the taxi driver we changed to the Grand Magic for pick up after our holiday so the hotel staff called them and translated back in English for us that the taxi had been changed and we felt reassured and transfers went smoothly. The hotel was lovely in itself we were amazed by the lighting changes in the restaurant and bar room the modern decor throughout was inviting and child friendly especially within our family room we booked. The views sitting outside in the hotel garden were beautiful and the food was nice. We also loved having a private swimming pool that was only shared with other hotel guests that was a really enjoyable bonus!

I personally did not like the cooked breakfast options but that's personal taste and I did enjoy the cereals fruit and croissants offered. We had a lovely evening meal one night at the hotel and again staff were really helpful with our language barrier and accommodating with our son who does not eat savoury food.

The hotel was a great choice for our family, the location to Disney was great and getting to and from Disney was really easy with the free shuttle bus. Breakfast in the morning was incredibly busy but the staff were really efficient and we didn't have to wait too long for a table, we only ate once at the evening buffet, the food was good quality there too. Everything was clean including the pool.

The bar area in the evening seemed a little understaffed and there was a long wait for snacks and service. The outside garden areas look like they needed some work but we also recognised we were just coming out of winter. We also had planned as part of our trip to go into Paris a few times, it's really easy to get there, but it was quite a long journey, over an hour, but that was our decision at the time.

Great styling especially in the lobby and bar area. The family loved hanging out in this area. Bus available that took you directly to the park.

The rest of the hotel is aging which is not a big deal. Breakfast had a diverse range on offer but taste level and quality varied hugely between the choices. Other than this, it was great. One thing about the buses, while they are available, need to be mindful of travel times as peak times are difficult. Queues for buses are huge, taxis refuse to pick you up and private drivers charge a fortune taking advantage of the situation. We managed to use uber.