Staff were friendly and responsive immediately upon placing booking Central location, close to train station and short walk from restaurants Room was clean and set up as per our request for the kids. Staff contacted us immediately after booking to confirm things Room has everything needed, small fridge, kitchenette and windows open wide for good airflow

Hot water was unreliable during showers. Randomly dropped to icy cold throughout Room didn't have air conditioning. Not a problem during our stay, but if it's very hot the small fans that were provided wouldn't do a good job of cooling you down

The property exceeded expectations based on the reviews. It seems that the majority of recent negative reviews were because of lack of air conditioning during the very hot summer. In September at 20-25 C it was perfectly comfortable. The property is new, the surroundings are clean and safe. Easy transportation to the city center and cities to the west. So far it's the best accommodation we had in Paris area for the budget below 100 euro per night.

It was not really noisy, but additional noise insulation from the corridor is desirable. Ventilation also needs improvement.

The staff was very nice, the place is clean, we had a calm stay and enjoyed the proximity to the public transport, supermarkets, and restaurants.

The heating system was somewhat annoying, we couldn't get the temperature to go down.

Well located, easy access to Massy train station. Has all necessary amenities, comfy bed, silent at night to have a comfy sleep.

For the value of the money, it was a nice stay!

The staff were very friendly and helpful, both the late and the early shift. The room was basically nice. The location near the Massy TGV station is convenient.

The only slightly negative thing was the overall condition of the bathroom. The bathroom door handle was broken, and we reported it and they kindly promised to fix it, so the staff did what they could. We didn't ask for another room. Another thing was that it took about a quarter of an hour for the toilet cistern to fill up, which meant a 15-interval between toilet trips. This is no ordeal but below the expected standard, since the room fare was north of 115 euros for the night.

After a delayed train, we didn’t arrive until 11 and there was nowhere to get any food or even a drink of water! Vending machines were in the gym area which closed at 9pm!!

This is our third stay in 9 years. Handy to RER & TGV stations. Comfortable and clean. Very helpful staff. Very good restaurant nearby, not open weekends.

Location excellent, only 400m from TGV train station

Strange beep in the room that after searching for a long time, finally appeared to come from the induction cooking plate, when someting was put on it. So a warning signal to a good purpose, but it was not at all clear where it came from. Maybe that should be indicated by a sign.

Absolutely everything.

The front desk closes very early.

Front gate/ door lock malfunctioning. We had to wait long for opening it