This was our second visit to this hotel and we enjoyed it even more. The hotel is very convenient for the town, offering parking (7€ at the time of our stay). The room was very spacious and clean and had a very comfy bed. The Wifi was excellent. All the staff were very helpful and welcoming. The restaurant was fabulous and the meal was delicious. Not sure my régime really needed all the extras that came with each course and coffee! I would highly recommend this hotel and look forward to staying again very soon, I hope.

Can’t think of a single thing!

Stayed here several times and we look forward to coming again. it’s top quality in a very understated way. Attractive restaurant with excellent food.

We had issues with restaurant service in the past. Seems to be staff related. On this occasion the only 2 visible staff members couldn’t cope with breakfast. We arrived down at 9am and it seemed as if breakfast was finished, with not a single table cleared and empty bread baskets and fruit bowls. We understand that there had been a group taking breakfast early but regular clients should be accommodated.

Superb, high quality hotel in all respects. Staff at reception very helpful, waiters and waitresses in the hotel restaurant equally professional. Excellent menu and excellent breakfasts. The best hotel dinners and breakfasts I've had in any hotel in France over the past 10 years. The rooms are spacious with equally spacious and well fitted bathrooms. Beds super comfy. Garage parking for an extra payment for motorcycle which was especially useful as it rained every day and most nights!

The hotel is at the more upmarket end of the hotels in which we've stayed during our holiday. The room was large with a second twin room and bathroom in a mezzanine. It was nicely situated in the town close to lots of restaurants.

The hotel restaurant looked good and certainly served an excellent breakfast but the menu wasn't really suited to our diet and it was very expensive so we chose not to eat there. There were choices in town so that was fine. Otherwise, it was very good.

What a lovely hotel with very friendly staff. The room was enormous and very well equipped. The bathroom was big and well equipped. Close to everything - Mende is a small town but very pretty , with a few historic sites- the cathedral and old bridge across the river etc. Breakfast was great in the hotel with a large choice. We ate in the restaurant at night and it was exceptional. Terrific food and service in a lovely conservatory restaurant. Can't recommend highly enough. good parking.

nothing

The rooms are beautiful designed and decorated, the staff were warm welcoming and attentive, and the crowning glory in this hotel is the food - fine dining that we were not expecting. Our late arrival led our decision to eat in the hotel, what a happy accident that was, the food is exceptional, exquisite, utterly delicious. Visit especially for the food and you will not be disappointed.

Absolutely nothing it was perfect.

We love this hotel, it's the third time we have stayed there, for the money it is miles above anywhere else we have stayed. The 2 meals we had in the restaurant were as excellent as on our previous visits. The hotel is beautifully decorated as is the restaurant. The staff are all very friendly and helpful. It is right in the middle of Mende and well situated to visit the beautiful Tarn Gorge.

We were in the annex across the street this time, the room was wonderful and very large - however we would have preferred to stay in the main hotel (we would have been prepared to have a smaller room or paid more for a room in the main hotel if we had known), we felt quite isolated at night especially as there were no written instructions on what to do in an emergency - being from the UK we didn't know, for example, what number to phone for reception. Also the view of the car park wasn't very pleasant (as opposed the views we have had before). Having said all this, we would 100% stay at the hotel again.

The hotel was very impressive and the rooms were wonderful - the best of all the hotels we stayed in during our 3 week holiday. The restaurant/terrace was a very picturesque place to eat and the staff were all very pleasant and helpful. The private car park was much appreciated although it was pretty tight to park in. Mende was an interesting and enjoyable place to spend a couple of days.

Very little. The dinner, although good, was perhaps not quite as good as anticipated. No reason the avoid it though. The car park was awkward for a larger than average car.

The Comfort Room in the separate Villa des Jardins was beautifully appointed with a large comfortable bed, quality linen and comfortable chairs. Quiet and very clean. Easy distance from train station and centre. Very helpful manager and staff. Excellent service and food in the restaurant for dinner.

I would suggest tea/coffee facility for the room. And a couple of extra towel racks.

Everything! A warm welcome from the moment we arrived, super room, comfortable and clean. A superb dinner, with lovely service, too. Great location for the short walk to the centre of the old town. We shall certainly recommended this hotel to our friends and family, and will stay again when we're in the area next time.