I found that the reception staff along with the cleaners and the lady in the kitchen were super pleasant and friendly and more than willing to accommodate us. That as well as a fantastic location, beautiful gardens and overall ambience of the hotel made for a very pleasant stay. The breakfast is also fantastic in a city where such options are few and far between.

Unfortunately the lift was sometimes erratic which can be difficult for older members of the family when climbing the stairs. Another disappointment was the attitude of one young male member of staff who worked on Saturday mornings in the kitchen who had a notable attitude problem. Being told that I only have five minutes for food at 10.10am when the kitchen closes at 10.30am was unnecessary.

The staff is friendly, trying to accommodate all requests. I stayed 2 nights first, then left for another cities, then again back for 3 nights. And the hotel administration allowed me to leave my big luggage at the hotel . In the hotel lobby, guests can take coffee, tea, some pastries. That's very nice . The location is good, safe neighborhood, The closest metro station is 2 min walk, different supermarkets, restaurants, coffee shops around. It is even possible to walk to famous sights( 30-35 min walk to la Tour Eiffel, Montparnasse etc.)

Nothing to mention. Overall, everything was fine for me.

The staff were very welcoming and willing to comprehend my french speaking (which is very appreciated from me, a french learner). There is free tea and coffee available at the lobby. The room was very clean and relatively spacious. The surrounding area is very nice with plenty of essential stores (supermarket just across from the hotel). Metro access is very close. I was also allowed to check out slightly later than listed with no issues, which is always appreciated.

Only issue is that the walls aren't exactly sound proofed, as I could hear people speaking and using hairdryers, but luckily they were not rude and knew when to quieten down.

Slight hiccup when we arrived. The room given to us was inadequate and not what was advertised, expected. Once we spoke with the owner, he had no problem changing us to an adequate room, in which, we expected Most staff except one, were very helpful, courteous, polite, respectful and friendly Breakfast is very good to start your day. There is variety to suit everyone I would recommend and use this hotel again

The first room we were given, appeared to be the worse. It was small, smelt and the bath water didn’t work effectively. Once we showered, the water took way over one and half hours to drain out and the toilet drainage was not any better

It had a lovely garden at the back and it was nice to sit out there in the evening. They often had cakes and drinks on reception and always access to water. Staff were really friendly and helpful. The cooked breakfast was a good start to the day of visiting events at Paralympic Games. We really enjoyed our stay here

The lift was small so you could wait a few minutes to get it at busy times in the morning. However this issue would not prevent me staying here again.

The hotel staff was absolutely amazing! The reception team was incredibly friendly and helpful, going out of their way to check us in early when they learned about our early flight. They were always smiling, which made us feel very welcome throughout our stay. The hotel's location was also extremely convenient, with the metro just a short walk away. Downstairs, there’s free coffee and both still and sparkling water available, which was a lovely touch. Highly recommend this place!

Everything was good

Without booking, we took breakfast on only one morning and were easily accommodated, but there weren’t many eggs left. The staff is great. Everyone is friendly and helpful. I loved the cold water available at reception. It was easy to pop down and fill my water bottle, especially for taking medication in the morning.

I didn’t like the coffee from the machine at breakfast. In my opinion an old style filter coffee would be preferable. Even the sachets in the room were better.

The staff was super nice, friendly & helpful. Location worked really well for the Paris convention center as well as everything we wanted to check out without being surrounded by tourists;) Great local places to eat and shop. Metro station in a couple of hundred meters, very convenient and offering quick way to get to all other major places of interest.

The room was little on the smaller size, but it was sufficient. We keep forgetting that European hotels in city locations don't offer too much space.

Staff were incredibly helpful, friendly and went out of their way to help with bags and using the facilities on transition day. The metro is yards away, with the Eiffel tower about 25 minutes by metro. The nearby boulangeri has fantastic pan au chocolate and some really good baguettes, but you have to get their in the morning when it's fresh as everything sells out

The bedrooms could of had some milk available for the complimentary tea and coffee. Apart from that a really pleasant and well priced find.

Thank you so much to all stuff. Everything was wonderful. I especially want to praise the gentleman at the reception who is a native Tunisian, always kind, ready to help, answer all doubts. The hotel is fantastically positioned, right next to the Convention Metro station, line 12, from where everything is accessible. The hotel is a real city hotel, the room is small but tastefully arranged, clean, the bathroom is clean. Our room overlooked the courtyard so it was quiet and peaceful. for vacation. The hotel is excellent for any recommendation. We will definitely come back!