Located on the edge of the historic town core (reached across a footbridge) this hotel is a good base to explore the town and as a place to break a journey on the A75. On site parking seemed to be only just about enough for the hotel, but was good to have. The welcome was good with English spoken by many of the staff. We were upgraded to a suite that included a kitchenette. The room air-con worked ok-ish. The hotel restaurant calls itself a bistro, but the quality and presentation of the food was excellent, especially when accompanied with a local Pezenas red wine. The buffet breakfast was good - once you had located where everything was laid out. We did not use it, but the pool and surrounds looked nice.

No more than a personal niggle, but as a former distillery I was expecting to see rather more reference to the previous use of the building.

The room was spacious, bed was large and very comfortable and there was every facility you could want. Breakfast was more than adequate but the dinner was exceptional quality ! Only spent the one day there but will be back again soon .

Not a lot but maybe there could have a simple street map of the street structure of the town available in the lobby as the town is a complex network of narrow streets which are difficult for visitors to navigate.

I've been staying here each year since it opened, and it is good to see that they have recently redecorated the rooms. The rooms are spacious and the beds are very comfortable. It is very useful to have an area to make coffee and keep some food in the fridge provided. The pool is very welcome to cool down on hot days. Breakfast was good on the days that everything was available, but some mornings both the coffee machines malfunctioned and had to be reset, and the croissants ran out on a couple of mornings.

Sections of the carpets in the hall and landings are stained and starting to look a bit tired. The stuffing/springs of the armchair in the bedroom is in a poor state. The inside of the toilet in our room remain badly stained throughout our stay even though we asked if it could be cleaned.

The rooms were a nice size. The balcony was exceptional. The facility is very clean and very quiet.

I would suggest the cleaning staff close the drapes on the west side as the room became very hot in the afternoon for guests just checking in. The air conditioning was not set to work because we were early in the season. However the room was very hot when we first checked in and did not cool down until about 2:00 in the morning. The rooms could also have luggage racks available for suitcases.

Great location with free parking. We arrived later than expected due to delayed flight and the lady at reception was brilliant, making sure that we were sorted for dinner before checking into the room. Excellent food and wine served at the hotel bistrot. Nice to have fridge, kettle and microwave in kitchen area.

Would be useful to have washing up liquid, sponge and tea towel provided. Thorough deep cleaning required in some areas (bathroom, corners and skirting boards). The carpet in the room next to where breakfast is served is noticeably stained and I'd suggest replacing it with hardwood or laminate flooring.

The hotel has been redecorated since my last stay before the pandemic and looks clean and fresh. I had a large room with a comfortable bed. There was a good breakfast. The staff were very friendly and helpful.

Unfortunately the WiFi is no longer up to speed for use for my work. It is fine for emails but little else. In the past the room used to have its own router but this is no longer the case. If you are working and reliant on good WiFi, then this is not good enough and you may need to look elsewhere. I tethered my laptop to my phone, which gave me vastly superior WiFi. The toilet bowl is stained brown from lack of cleaning over a long period of time and I wouldn't expect this in my own home, so it is disappointing to find it in a hotel of this calibre.

My recent stay at this charming boutique hotel was nothing short of exceptional, leaving me inspired by their kind and caring approach to guest wellbeing. From the moment I arrived, I was greeted with genuine warmth and hospitality that set the tone for the entire stay. The hotel's commitment to guest satisfaction was evident in every interaction, and their attention to detail truly made a difference. One of the highlights of my stay was the simple spa facilities. The serene ambiance and luxurious amenities created a haven of relaxation. I indulged in rejuvenating treatments that left me feeling truly pampered and renewed. It's evident that the hotel has invested in creating an environment where guests can unwind and recharge. The culinary experience was equally delightful. The food was not only beautifully presented but also bursting with flavour and creativity. Each meal was a delightful journey for the senses, and the attentive staff ensured that every dining moment was special. The ambience of the hotel is a testament to their commitment to creating a unique and memorable experience. It exudes a sense of tranquillity and sophistication, making it the perfect retreat for those seeking a blend of luxury and comfort. The hotel's strategic location, just a short stroll from the centre of Pezenas, allowed me to explore the charming town with ease. The convenience of being close to the town's attractions added another layer of enjoyment to my stay. In conclusion, my experience at this boutique hotel surpassed my expectations in every way. The kind and caring approach of the staff, coupled with the beautiful spa facilities, delectable food, and overall ambiance, created an unforgettable stay. If you're seeking a haven of wellbeing and tranquillity, I wholeheartedly recommend this hotel as a top choice.

Good location, just 5 minutes from the old town. The hotel is well served by lifts, the room was like an apart hotel room, so spacious. Air conditioning, towels for the swimming pool were available in the room. The staff were very helpful. Easy to check in and out. The pool, although small, is an excellent addition on a hot summers day.

Parking, suggestion,arrive early. But the staff were helpful in finding us a space.

Fantastic location close to the old town with a shortcut across a pedestrian bridge. Excellent large deck complete with private spa pool. Great sized bedrooms and living space with the bonus of two bathrooms. Beautiful sunset views over the rooftops. Manager generously reduced rate and included breakfast after our misunderstanding that this was already included.

The information said third floor with lift but actually required stairs to access the room. This would have made it inaccessible to anyone unable to use stairs. Kitchen had almost nothing in it to make cooking possible such as a single sharp knife.

Great location, only a 2 minute walk across to the historic centre (which was truly fabulous). Suite was great with plenty of space. Staff were super helpful. All in all, a really good find.

Signage on approaching car park could have been better. It wasn’t clear at all that we had arrived in the right place! There is a note requesting kitchen to be clean on departure but no dish towel left to dry dishes. All a little dingy, especially the corridors, and could do with a brighter coat of paint.