The hotel is in the centre of Poitiers so the location is excellent. The rooms were well equipped and a decent size, also spotlessly clean. The staff were really friendly and helpful and the hotel had a nice atmosphere. Car parking was underground and very secure, although I would recommend booking with the hotel before you go as there is not a huge amount of spaces. Also, a number of the spaces are a bit tight size wise. You would struggle to park a medium size SUV in those spaces.

The only issue (which we knew about before we travelled) was that the hotel doesn’t have a restaurant in the evenings. You could order food in your room which was delivered from a local restaurant but by the time it reached us it was getting cold. We chose to do this as we had dogs with us and, understandably, we couldn’t take them into restaurants. They do serve breakfast there so it was only in the evenings, but there are dozens of restaurants within a very short walk. If you have dogs there is nowhere immediately adjacent to the hotel where you can walk them, but there is a park about 10 minutes walk away.

Excellent location right in the centre of Old Poitiers. The staff were very helpful and spoke excellent English, thank you. Nice choice at the breakfast buffet also. The air conditioning in the room was excellent and much needed on a humid night.

I was in room 101 which was pretty gloomy and basic but I used a 3rd party booking website rather than booking direct with the hotel which often determines the quality of room you get and I only booked it in the afternoon of the date of travel. I also chose this hotel specifically because it has secure parking but only after I paid for the room did Booking.com tell me parking was limited and to contact the hotel to book a space at 8 euros per night. I contacted the hotel immediately but got no reply. When I checked in I was advised there were no parking spaces available but was advised to use the municipal multi storey next door. As I had no alternative I did this and my motorcycle was still there on the morning.

I am a designer. Beautiful standard of furniture and finishes. For example tiling in bathroom was very good. Bathroom shower well designed. Lovely Nuxe toiletries. Comfortable bed. Fresh and clean.

I hated the art above the bed: it was a classic celebrated photo of American workers very high up working on scaffolding. Totally wrong for a hotel in Poitiers. Should have been an image taken from French culture. Gave the impression that a US owned hotel chain didn’t care about the culture where it located its hotel. I’m sure that’s not the case but it did not look right.

Tucked away but such an amazing central location. Very friendly and helpful staff. Lovely big room with a big comfortable bed. We liked that the room door didn’t open straight into the bedroom but into an entrance hallway. Felt very secure.

Why do hotels never use a top flat sheet anymore? I hate just having the duvet. I get very hot at night and like to throw the duvet back and just have a flat cotton sheet over me. Other than that, the hotel is great and we’d definitely stay there next time we visit Poitiers.

The room was clean, silent and pleasant, with a comfortable bed. The shower was good and the bathroom spacious enough. The breakfast was good. The receptionist was very helpful. A plus of the hotel is also the garage, taking into account the central location. The location is fantastic, a few minutes away from the main touristy attractions.

The separated WC without a sink was a bit of a nuisance, but not something to let us regret booking the hotel. The blinds in the room were not working properly.

We liked the front and the sides and also the view from the back up high but we couldn’t see the back unless you lean out of the window. Note. Never attempt leaning out. It’s dangerous and you could be killed or seriously injured. If you go to the square you could probably see the roof but we forgot when we were there but as a guess I would say it’s in good condition. Inside was quite nice as well so all in all we really liked the property, style and condition all good. There are really huge white vases in the window but the aren’t for sale.

It was nice and if I had a few quid and make a serious offer.

This is a lovely hotel right in the heart of downtown Poitiers. You can walk right out the front door to find restaurants and all the highlights of the city. We could walk to all the churches/cathedrals in Poitiers, as well as the tourist office, outdoor cafes, etc. We reserved their underground parking which was very secure. Our room was extremely comfortable and quiet. We hated to leave when our 3 nights were over. The breakfast is good also. Would highly recommend.

We arrived at 2:00 pm, a bit early for our hotel check-in, but were allowed to store our bags. We came back a couple hours later and our room still wasn't ready. The hostess offered to switch rooms for us, but we liked our room location, so we waited.

Very nice hotel right in the middle of Poitiers, the room was very clean and the staff very helpful, we made use of the overnight parking which was very useful and easy to locate. breakfast was nice and the staff very helpful again.

The only very slight thing is that the hotel closes the main door after 8 and so you need to access via a code, this was easy as it happens. apart from this I can't think of any negatives to put forward as a Best western hotel it was very well presented and maintained as I have come to expect from all their hotels.

The staff was awesome. Had a problem with the drain when we first arrived but they fixed it immediately. We had a very large room so we could spread out. Bed was very comfortable. The heat worked very well. The breakfast had everything. We were very pleased with the location; near to the main square and lots of selection for dinner.

Parking spaces were a little tight.

Excellent location, right in downtown Poitiers. Very good breakfast, nice room and helpful personnel. Other than this, Poitiers has very interesting places ( for instance churches ) which are well worth a visit

Be careful not to miss the hotel if this will be your first visit. If you pass it, you will be in the middle of Poitiers pedestrians-only downtown area. Fortunately , local people seem to be quite friendly and helpful