Great location overlooking the sea and lovely to have the 25m sea water pool. Pleasant and friendly staff.

Everyone was delightful and helpful but we had a bad last moment when the car park exit pay machine wasn’t working and there was nobody about to help. We had got up extra early in order to leave for a leisurely drive to the ferry. It took a good 15 mins to sort this out which was stressful (even for the staff). The charge for parking should have been €15 per day which is unacceptable for hotel guests already paying a high price for the room. These things leave a bad feeling, after a very relaxing and delightful stay.

Location, views, room, thallasotherapy.

Lunch food was very overpriced.

sea views/ restaurant/ spa and swimming pool

make parking free for residents

Rooms were lovely, views stunning

attention to detail was missing for this type of the hotel

The breakfast and the service during breakfast was amazing

The room is very small

Great position and really good pool and spa facilities. Good bar with food as well as a restaurant. Bike hire on site.

Very expensive. Did not give value for money. No air conditioning so necessary to have the windows open, but the ventilation systems for the pool were noisy all night.

Location is really convenient, walking distance from the city center. The view is definitely a plus!! The bed was super comfortable and the breakfast spectacular.

Our room was really small and quite basic. The bathroom was pretty old and it looks like the room hasn't been renovated for some time. Also it might be covid related but the room service menu was really limited after 10pm (cold food only only and 4-5 choices). I called the room service at 10.02pm and was told that the chef had already left. I ordered a couple of cheese plates and the waiter didn't bother removing the plastic film on top of it. Not really what you expect from a 5* hotel.

During the whole week we never got a table at the main restaurant for dinner, as it was always fully booked Staff at Bistro was unfriendly and refused to serve food 15 minutes before closure of kitchen Never enough parking slots

The view

We took and paid the price for a junior suite. We got suite 26 next to the bar and the cleaning storage. It’s the spot where carpet floor changes to stone floor so the whole night noise from personnel and guests on stone Floor circulating with luggage, trolleys, vacuum cleaners...Made a complaint but no action taken. Personnel only mentioned that they receive the same complaint every week! But denial at top, accompanied by polite hotel school type of responses that are not helpful but just textbook training in how to stall. We left tired. Had also dinner in restaurant. Also noisy, No tablecloth, slow service, it took them 2 hours to serve main course - apparently they forgot us in the kitchen...service mainly done by stagiairs. We were expecting much more from a Sofitel at that Unique location !