Very friendly, helpful and accommodating staff, at reception, in the restaurant at breakfast and dinner, and the cleaning staff. We were staying 6 nights and we asked if we could have a room overlooking the back of the hotel and we were moved after our first night. Excellent breakfast: abundant, buffet style, great choice in a lovely setting, and with glasses of Crémant d’Alsace if you chose to drink some with your breakfast! Lovely dinner too. Non intrusive classical music in the restaurant. Excellent location: in a residential area, alongside the river Ill. Strasbourg centre is in walking distance, about 15/20mn, on a lane at the back of the hotel, following the river. Or you can choose to take the tram, at the end of the street, very convenient and comfortable and with only a few stops to the centre. Small, simple but comfortable room with all you need. We would return and recommend the hotel.

There was nothing we didn’t like but opening the back gate at the back of the car park would allow quicker access to the walking/cycling lane to Strasbourg rather than having to go to the end of the street to find the lane.

Receptionist was lovely, very helpful, spoke some English and recommended a good place for dinner. The bed was firm, very comfy and clean, as was the room. A quiet night.

Shame the wifi couldn't have just been a little stronger, it was in the hall but not in the room. A cost but sort of expected these days even at the budget level. The room was on the smaller side certainly but was only E42!

the price/value ratio is good, probably the most affordable place to stay for a night around Reims. it’s clean and warm in the room (early spring) the bath room is nice equipped

it’s good to have alive person to welcome guests in the night, but I had a feeling like I was opening a bank not checking in, that long was the procedure

The receptionist was lovely. The accommodation was perfectly good. Just not what I was expecting. It looked like a detention centre. No problem with that. It worked perfectly. I enjoyed my stay. And I'd definitely would recommend it.

My expectation!!

Easy to find.

Was all ok.

Everything. The staff were lovely and the room was fine. Breakfast was good value and I enjoyed it. Thanks, and keep up the good work.

Everything was as expected. I have stayed at another Premier Classe Hotel in Reims. The room was not good. Smoke smell but the staff apologised and gave us a nice room.

Very good all round, nice breakfast

Location wasn,t the best, and I paid for the breakfast in advance but they charged extra because the price had gone up in the meantime, this would be illegal in the U.K.

Great location, parking area and 24H open reception

Wi-Fi is really bad. Had to use my personal phone for hotspot to do the work.

Good clean accommodation. You normally know what to expect from this chain and at this price.

It had no lighting outside so was quite difficult to find

Good basic hotel for overnight stopover with its own car park and 24hr reception. Decent room with comfortable bed.