The hotel is in a perfect location and has beautiful gardens, it's like a little oasis of calm. Having a swimming pool in such a central location is amazing! The room was a good size, quite basic, but suitable for a week-long stay. It is very good value for money overall. The staff are very friendly

Wifi was very weak in the room The air conditioning sometimes did not work

Staff was excellent, polite, kind, knowledgable, best thing about the hotel. The location is unbeatable, just be aware of the road closures around the center during summer events if you arrive by car, the staff will have these posted at the front desk.

A four star rating is a stretch but we enjoyed our stay regardless, will probably stay there again.

Grounds, the maze and the apple orchard. But also right in the middle of St Remy.

Two parties took place until 11.30 and our room was right above the bar. Not ideal.

Location

A lot of facilities were closed down for winter although we were notified of this the whole hotel was being closed up for the season (outdoor seating thrown all around outside under cover area on the way back to our room , forgot to clean and refresh our rooms one day , not many staff around and it didn’t feel good , unlike sister hotel which was staying open .

I loved that they had their own parking lot. They had a lovely bar, pool and outdoor lawn area. They gave great restaurant recommendations because theirs was closed for the next years or so.

I wished that they had coffee maker in the room instead of packets of instant coffee.

Location for breakfast fine, it was expensive, should have been included in the room rate.

There was no alternative to the tasting menu in the evenings, couldn’t eat the same 7/ 9 courses every night! I don’t think the pictures of the hotel did it justice. Suggest you move all the boxes out of the r/h window which fronts the street, looked very shabby.

The room was large and had a lovely outlook over the grounds. All the staff were helpful and English was welcomed. The grounds are excellent if you are travelling with a dog. So much space to enjoy and the location is perfect. Free car parking was appreciated and safe and secure. I especially liked how they supplied fresh water each day in the fridge and even bottled water for the dog. Very generous.

We found the airconditioning adequate but would have preferred it to be colder. It was however very hot when there. The rooms are very dated but they are large and everything supplied necessary so they were comfortable. The bed was hard but that might be a personal issue. The gardens are large and varied but (perhaps because of covid financial impact) not very well cared for. They could be spectacular with some garden work. Even with all this, we would stay again because it is a perfect location and the best choice if travelling with dogs.

Pool lovely and room just perfect for me. Very well designed for a small space! only complaint- bar etc not available due to renovations etc.

Staff not totally informed as to bus cancellations on Monday Oct. 1.

superb location adjacent to multiples restaurants and bars as well as the old city. The gardens and pool are excellent.

Our room was VERY oddly shaped and cramped.

Location fantastic

Pool , room , staff