The view from our riverfront room and from the bar and breakfast room was wonderful. The room itself was comfortable and quiet. Breakfast had excellent choices and was reasonably priced. Staff were very friendly and helpful. It’s a ten minute walk over the bridge to the centre of the town. Parking was free outside the hotel. There is a laundromat, small grocer and bake shop 2 blocks from the hotel.

Mini fridge didn’t work. We found the room a little warm and air conditioning didn’t work or wasn’t available.

A wonderful situation by the river Loire & worth upgrading to a river view room. A ten minute stroll across the bridge & you were in the main square with all the restaurants & shops . The bedroom was large & comfortable , the bathroom was well equipped & good quality hand & shower wash (no body lotion unfortunately). the breakfast was good & many choices. Lots of free parking spaces .

2 negatives . Noisy air con in the bedroom (we have been travelling for a few days so we noticed the difference . There was obviously a waterproof protector under the bottom sheet , this made you perspire & needs another mattress protector (not waterproof ) on top .

The location & view from the river facing room was fantastic. The bar terrace was also brilliant & drinks were very reasonably priced. Very good buffet breakfast as well.

No staff on the bar so had to go and get someone from reception after waiting for some time to be served. When the lady came back with me she then tried to say that a couple who had arrived at the bar after I went to get her were first but I told her they were not as they came when I left to get a staff member to come to the bar. The couple also confirmed this. Perhaps better to have seperate bar staff than relying on reception staff to also serve people at the bar.

Superb location with bar and terrace overlooking the Loire with beautiful views of the château and Saumur skyline, especially stunning as the sun goes down. It’s only about ten minutes stroll into town over the bridge where there are lots of restaurants, shops and bars and there are a couple of restaurants within five minutes’ walk behind the hotel too. Staff are very friendly and helpful and breakfast is generous and served overlooking the Loire. Secure underground parking is a real bonus. We were delighted not to have stayed in town as the view from the other bank cannot compare. Loved it and look forward to returning… thank you!

Location is ideal. Across the river from the Chateau and town with views up and down the valley. Easy within walking distance into town. Parking at the front of the hotel is limited but there is a hotel carpark 25 meters away so no problem and free. Hotel is superb inside, decor is amazing with painted horse murals on the walls and sculptures in reception. Very modern, clean and well presented. Room was light and clean and we booked a river view so well worth the extra cost. One of the best breakfast selections I've had and plenty of it.. We will come back.

Aircon was turned down only so far and with the hot weather it made it a bit uncomfortable. Temperature is not controllable from the room.

Large comfortable beds! Blackout curtains. Decor nice. And as we had a river view again, it was fabulous. Bar and concierge great.

We had room 230 without balcony this time so smaller room. The bathroom had a bath that was so small you couldn't stretch your legs out and to turn taps on you have to lean so far into bath because of bath screen it is a bit dangerous as is getting out very awkward because of glass shower screen.

The view from the room was of the Loire which was good. Sitting under the veranda in the afternoon was very pleasant.

The aircon was not working and we couldn’t have a window open for flies, it would have been nice to have a coffee machine in the room. It was unfortunate that all the roads were dug up around the hotel but I am sure that was temporary.

This was excellent accommodation for us - great service, lovely room overlooking the river, great location, free secure and easy parking, and wonderful breakfast choice. Above all the staff were fantastic - we would particularly like to thank Samuel for his help and attention to detail, his recommendations for places to eat for evening meal etc and places to visit. The bar is great for an early evening drink, before going out to eat. We would certainly stay here again. The breakfast was the best we had the whole time in France and we stayed at 8 different places.

Nothing - it was fantastic stay

Easy to find - secure parking. We paid for a river view and it was amazing - the hotel is very quiet but within a few minutes walk of Saumur. Staff were very helpful and friendly- we would definitely stay again.

It would make a perfect setting for a dinner restaurant however we did find a lovely wine bar and a couple of restaurants in Saumur.

the atmosphere and staff

unfortunately this time the cleanliness of the bedroom was a bit poor. behind the bed had not been cleaned, it seemed for a while. as bed wax away from the wall when we arrived, we could see the dust and bits on the carpet. there were no bathroom accessories, shampoo, soap etc. we stay in mercure across France and we were disappointed not to have these items in the bathroom. also there should be proper cups for coffee and not plastic cups, for coffee etc. As you pay premium prices for the room this should be there.