I moved to this hotel after my after initial hotel choice was a complete dud. I got a great deal on the junior suite. Very big suite, comfortable sized lounge room, great closet space and huge bathroom. Perfect for a week long stay. The Wellness Center is great. Cleaning and evening roll down service were excellent. Although they are 'very efficient and fast' so you need to put out your do not disturb sign out when you want privacy. The morning breakfast was very good. I highly recommend including breakfast in your stay as there are very limited food options around the hotel. The outside back patio is also nice for afternoon or early evening drinks. Overall a great stay.

The all-day and dinner options are very average. The first night they served me one menu option twice. Both were inedible and/or served stone cold. The second choice was prepared... same issue. I ended up with chips the first night after 45 minutes... The server was wonderful. I felt sorry for him. At the same time the hotel should be able to deliver standard food fare consistently. Food is not the hotel's strong point. The gym is so-so... it could use more free weights.

we had an accident in the suite the sliding door stop was broken and it smashed my partners 3 fingers , I run down to the lobby to get ice since fingers were already blue and there was bleeding, the African lady behind the bar refused to take action saying she was making drinks for a couple and I had to wait for her to finish the cocktails before I get ice for broken finger and when I insisted she still refused and I had to wait for her to finish in order to get the ice , this in my book is unacceptable behavior when you have an emergency like this you drop whatever your making and get the bloody ice in my opinion she should not work in hospitality at all. not my first stay at sana hotel but I think this will be the last

I have been more than once to this hotel. Very nicely designed and styled, I always appreciate the size and design of the room and common areas. Attentive and welcoming staff, both at the reception and in the breakfast room. Big stylish room and bathroom, my room had a bath tub. Many wardrobes and drawers, to store everything away from your sight, and allowing to keep everything in good shape. Nice coffee/tea machine in room. Nice pool with sauna and Turkish bath (re-designed and refurbished since a few years ago), on top floor with view of the city. Roomy gym with treadmills, cardio machines and basic body building gear. High-quality and abundant breakfast, really a plus. You can have it also in the inner patio. The location is also a major plus in my view, central yet kind of secluded from the crowds. Parking options on the street are abundant in the high-quality residential district around (no fee at night). Tons of restaurants, services, malls, connections, attractions, etc. in the area. Has been and will be my reference place for Berlin.

No significant cons. The gym was relocated from its original position to a much better and roomier one, however the fittings are clearly provisional. Gym gear may be improved with just a few little additions, and installing a shock-absorbing pavement is highly recommended (releasing weights will end up damaging the existing tiles, and the noise of steps landing on the treadmills is currently very intense). The door for communicating with the adjoining room was shut, but I could hear too much of the neighbor guests' conversation.

The lobby was perfectly dressed for Christmas and made walking in feel magical. The 2-bedroom apartment had everything we needed and the shower was wonderfully hot and easily changed from light flow to full pressure. The beds and sofas were comfy. There is a lovely covered outdoor area which is inviting with snuggly sofas and chairs, blankets and two different types of outdoor heaters. The staff were helpful, welcoming and knowledgeable. The ambience is charming and relaxing.

There was a terrible smell in the corridor, the swimming pool area was too chilly, and the tv’s wouldn’t cast. The food in the restaurant was enjoyable, but a bit pricey for what it was.

location was excellent for the Christmas market at the Wilhelm church. also the zoo is walking distance. the pool is nice, small but nice and the sauna was good. The shower in the room was amazing, best shower I've ever had.

the steam room wasn't open during our stay and when we where going to the pool we didn't have robes or slippers in our room. we where told at reception that we might get them the night we requested them but couldn't guarantee it, we went without and just wore shorts etc and when we came back to the room the robes had been delivered, bit late.

The hotel staff went above and beyond to make sure we had a nice stay. We informed them of car trouble and an expected after midnight arrival which was nine hours later than planned. Possibly that was taken into consideration, and they certainly took care of us and put us in a very nice room. We enjoyed the pool, sauna and location. We left our car parked the entire time and had no trouble touring Berlin on foot and with easy access to public transportation. This hotel set the bar high for the other four hotels we visited during our road trip in Norway, Denmark and Germany.

Parking is fairly expensive but it is nice that there is a car park below the hotel and the price was as expected.

This hotel went above and beyond to help us celebrate my partners 30th birthday. They upgraded us to a junior suite and arranged with me beforehand to set up a birthday treat of champagne, balloons and a dessert. The room was cleaned spotlessly everyday, the food in the restaurant was top quality for a very good price and the location of the hotel was great. The staff were all very friendly and couldn’t do enough for you. The breakfast was also excellent with a great variety of hot and cold options along with great drink options.

The room could get very stuffy and hot during the night and we stayed end of March-beginning of April when it has not been that hot outside so something to bear in mind in the summer. I couldn’t work out how to cool down the room with the AC, particularly the toilet, and it made it quite uncomfortable if you woke up easily during the night.

Hotel is super close to an underground station. We really liked the mattress, the spaciousness and the cleanliness. The rooms seem well isolated, and we were not able to hear people in other rooms or in the corridor even, despite the hotel being busy. The room design was very appealing and worked very well for both work and leisure. It was nice to have a fridge, water, tea and a wellness area for resting upon arrival. The sauna temperature was great, and it is possible to do Aufguss. The pool is very small but good for a bit of floating. There are quite a few great cafés and restaurants nearby such as La Petite France, Pao Pao and Meishiwu Deli House. The Ku'damm is only a short walk away if you need a highstreet shopping fix.

We had a room that faced the main road, so you could hear the cars even with the windows closed. The irregularity of this noise could be partially mitigated with the white noise of the aircon, but it was still a bit difficult to rest properly. The wellness are was very too loud with groups of people occupying the pool all day, turning it into their party room. I imagine this is not always the case, but it was very draining where it should have been relaxing.

Very good hotel, modern, with all facilities, friendly and polite staff, good restaurant. Breakfast very good. Very clean room. Close the U-bahn station (100m far).

Comfort room was affected by: -We had a room in the corner, with 2 walls outside, and it was cold in the room (in December), heating was not working. Lighting bulbs were very helpful for spreading heat. -The wardrobe is VERY difficult to open, because of the doors handles design (see picture attached). You need to be very strong or to have a special tool (screwdriver) to open them. A proper decision is to leave one wardrobe door open, but this will make scratches on the room door (as visitors before us have done). -Window blind is modern, with electric control, one for for all 3 windows width, which makes it not quite comfortable to use.

We traveled to Berlin for my partner’s birthday and it was our first time in the city. The hotel staff was really nice, surprised us with champagne and dessert, both lovely. The room was spacious and clean. The spa was nice, little bit small, but we enjoyed our time there. The location was good, we had to take public transport as it was too far from centre. Breakfast was nice, up until noon which is great if you like a lay in. We were able to store our luggages after check out. We went to the zoo last day as it’s super close to it and it was worth it. I can highly recommend this place

We enjoyed everything, so can’t fault anything