The staff were extremely friendly polite and helpful, nothing was two much trouble. The restaurant was excellent too, even for an extremely fussy eater. The Irish Chef was absolutely FIRST CLASS, he went out of his way to prepare food that he knew would meet the residents needs and took great pride in his work. His team was great too. I have stayed here a few times before and will most definitely be returning next year. 100% recommend.

Nothing

Perfect location to get to the convention center by walking. The room was very comfortable and the ability to purchase snacks and wine was welcome!

I ate in the restaurant one evening and asked for a drink recommendation but only got a menu instead. Not a negative against the hotel but nice if the wait staff has tried things from the hotel to offer guests.

Great breakfast, lovely clean room and facilities. Close to train station and Messe convention centre.

No tea or coffee, kettle or fridge in room. Crazy high price for such a basic room. I guess you're paying a premium for the proximity to the stadium and convention centre.

For sporting or entertainment events near the Messe/Exhibition or Merkur Spiel Arena, this is the best hotel to stay at. The hotel is part of the Merkur Spiel Arena complex and steps away from the local tram stop. Rooms were quite spacious, clean, quiet and perfect for short or extended stays. The breakfast buffet was excellent. Friendly staff as well.

It was perfect.

Room ventilation requires improvement as usually the AC is in ideal state and wakes up on touching the panel. No effect on lowering the temp to 16C, however air starts to flow raising to 25 C.

The service lady from the breakfast team is very helpful.

It will be good if there is a heater at the smoking area during winter. Also have a change of breakfast everyday as we stayed for 4 nights. There is a self help coffee kiosk for late night purchase. The lady at the bar wasn't very friendly when I asked for coffee at 12am.

Located next to the fairgrounds and metro station - less than 100m walk. Easy access from airport - free bus service during fair events. Metro line goes to the main railway station via city centre. Clean room.👍

Price like 6 star hotel. A bit crowded during breakfast and dinner. But unfortunately it’s the case during Fair like Euroshop. ☹️

The night shift receptionists were great and very welcoming they offered insights on what to do in Duesseldorf and they tried to help with the issue I had with the wifi connection

Free wifi was not reliable it kept on cutting off

Location perfect for the exhibition. Room adequate but basic.. Staff very good, service good.

I thought the food was not good particularly the restaurant.

Great location for concert I was attending and close to airport, great bar and food, also tram outside that takes you into city in 15 minutes

Originally stayed before and room was better but still ok