I recently stayed at City Hotel Mercator and had a very pleasant experience. The hotel's location is incredibly convenient, with easy access to tram lines that take you to all the main tourist attractions. It’s only about a 6-minute tram ride from Frankfurt’s main train station, which made getting around the city effortless. The hotel was clean and well-maintained, and the reception staff were welcoming, cooperative, and always ready to help. Overall, I would highly recommend this hotel to anyone visiting Frankfurt, especially if you're looking for a comfortable and accessible place to stay.

The only downside was the internet connection it was slow and frequently interrupted, which could use improvement.

Everything was correct. Check-in, check-out and stay were very smooth and uneventful, as they always should be. It's fa from luxury but it fit my standards. Easy to manage heating system, especially for someone who comes from a country where that is not needed. Very pratical and simple room.

There should be a safe box in the room. Cleaning personnel are usually very honest, but why tempt them?

A clean, comfy hotel in a great spot close to the city center, with a supermarket and bus stops nearby. I really love that I can use the kitchen to cook. Room has an electric kettle in the room. I stayed for a week and loved it. Big recommendation! Special thanks to Oksana and Irina, the awesome girls from Ukraine working at the hotel. They make a special positive atmosphere!

Hotel doesn’t offer complimentary bottle of water. One male administrator was very serious and didn't smile.

A clean, comfy hotel in a great spot close to the city center, with a supermarket and bus stops nearby. I really love that I can use the kitchen to cook. Room has an electric kettle in the room. I stayed for a week and loved it. Big recommendation! Special thanks to Oksana and Irina, the awesome girls from Ukraine working at the hotel. They make a special positive atmosphere!

Hotel doesn’t offer complimentary bottle of water. The male administrator was very serious and didn't smile.

A clean, comfy hotel in a great spot close to the city center, with a supermarket and bus stops nearby. I really love that I can use the kitchen to cook. Room has an electric kettle in the room. I stayed for a week and loved it. Big recommendation! Special thanks to Oksana and Irina, the awesome girls from Ukraine working at the hotel. They make a special positive atmosphere!

Hotel doesn’t offer complimentary bottle of water. The male administrator was very serious and didn't smile.

A clean, comfy hotel in a great spot close to the city center, with a supermarket and bus stops nearby. I really love that I can use the kitchen to cook. Room has an electric kettle in the room. I stayed for a week and loved it. Big recommendation! Special thanks to Oksana and Irina, the awesome girls from Ukraine working at the hotel. They make a special positive atmosphere!

Hotel doesn’t offer complimentary bottle of water. The male administrator was very serious and didn't smile.

As a solo female traveller, I was looking for somewhere to stay for a couple on nights before my flight out of Frankfurt airport and had a great stay here. The location was very convenient and close to Konstablerwache station for a direct train to the airport. Walking distance to shops and restaurants, the front desk concierge was very welcoming and helpful, I felt safe and comfortable in the in the apartment. It was everything I needed for a short stay. Very happy and can recommend!

Great value and had a wonderful stay! They were also super accommodating with my late arrival and check in. There was a mini fridge in the room which I love and I see less and less of in hotels! Water pressure for showers was also nice!

Beds were a little loud.

Location was a short 5 min walk from the U5 or STR12. Staff were very helpful and friendly.

Door soundproofing was quite bad, could hear anyone outside on the floor who were talking/walking/doors closing especially at night.

It was cleaned daily and the staff was very non-intrusive.

Occasionally heard children running around yelling. During early/late in the day. It was the only complaint and really wasn't too bad.