The location, the number of free and paid entertainment and sport activities for kids and adults. The cleanliness and overall service. The swimming pool. Good breakfast. No additional charge for kids. It is really possible to arrange late checkout with quite reasonable surcharge. Wifi coverage is really good for the whole area of the resort.

Half-board option where you have to pay additionally for any drinks during the dinner (and it was not stated anywhere before booking). The food was not of a restaurant level for dinner. Paid car parking at site is a strange solution for a resort like this. Basic rooms are really small.

The location was incredible and so was everything else in the hotel. There were lots of activities to be done by both kids and adults. We as a family enjoyed many events including laser shooting, pool, chess game, play area and general walk around the hotel. The breakfast was very wide, with a special area for kids to take their own breakfast (everything was at their eye level). A real family experience. Wish we had taken it for longer duration.

The room was a bit smaller than we expected. The rate however was reasonable so cannot complain a lot. The language was a bit of barrier for us as most staff was well verse in German and not many other languages.

Lovely, clean and spacious hotel. Nice, comfortable rooms, good bathroom. The bed and pillows were comfortable. Excellent bar and restaurant area, great outdoor space and seating area. Massive carpark. Within walking distance from village.

Breakfast had Limited choices for the English customers. Needed more cooked items like mushrooms, sausages, bacon on a daily basis. But a fantastic continental breakfast

There are a lot of playing opportunities for child. Also Breakfast provides a special space for child that they can take some food and drinks by themselves - that is fun.

Breakfast room is very crowded and hard to avoid some particular situation that someone does not really behaving to follow the general rule of COVID-19. (But it seems that the Hotel is doing their best to organize the measure for COVID-19.)

Great Family Hotel lots of activities around to enjoy

Covid organisation

family room a bit small

everything

nothing

The location was excellent! Hopefully they can loose the face masks everywhere and then it will be brilliant ☺️. Breakfast has a one way (due to covid requirements) but it’s not very practically laid out but the food is good. Steak restaurant in the hotel is very nice

Nice resort for families and for relaxation. Roomy common areas. Many complimentary activities like movies and games for the kids. Nice indoor pool. Very good breakfast, high quality and much choice. Nice gym with basic training gear and cardio area. Big parking. Interesting iconic architecture from the GDR era, inside refurbished to a good standard.

No air conditioning in room, air may get too warm in the summer. The hotel is mainly for families, so expect crowds of children. Especially the pool can be very crowded. I would have put the gym out of the basement, for a better view when running (the hotel is in a vantage position, it’s a pity you can’t see anything from the gym). The price for the parking is too high: you are not in Manhattan… the parking was half empty, and could have been twice the size, plus it is uncovered. Therefore I can’t really see the reason for such a high price.

The Breakfast and Dinner was excellent The swimming pool water temperature was very good especially for kids and infants. The kids playing rooms well equiped. I liked that one could rent strollers and other stuff if need be for long walks. I would recommend the hotel for other parents and also everybody who likes fresh air and nature.

I never liked the pillow cases, very bad quality. Most bathrooms have no filter to bring in fresh air so after showering the room would be very misty . For the 3 nights the roomed was not cleaned, only change of towels once and dustbin change once, and with small children diaper waste change should be atleast once day.