Beautiful setting and location, great house and superb facilities for a young family of two adults and two kids

Everything about this place says "family resort". From the description and photos online, to the facilities on offer eg: playgrounds, animation, soft play centre. So why do they taking bookings from entire football teams on an end-of-season booze-up? There were two on the first two nights of our four-night stay (Friday and Saturday). Drunken, loud, obnoxious, and no consideration for other guests. They were singing songs into the small hours, and I can only presume the staff did nothing to stop it. A real shame. This is a superb resort but after two nights of disturbed sleep, I was already ready to go home

We stayed at one of the insel rooms (which are located in an inland island part of the river/lake water system ) which is picturesque and felt exotic. We were blessed by some rather warm weather (28-30 'C) and the hotel room was quite insulated. The pool area was nice and our kids really had a good time. Beds were comfortable, and the surroundings are amazing. Lakes, forests rivers are next to the hotel to explore and enjoy. Nice play area for both young and older kids. We would like to visit again during winter.

The wooden terrace/balcony in our room was weathered with protruding splinters. One of our kids had an accident with one of those. Moving stuff in and out of the room is a bit awkward.

The Kids room (both big and small) are wonderful, our little guy was happy to play with different toys and also read different books. He also was able to use the ball pit for his amusement. The breakfast and dinner were great as usual. I'm very happy to see diverse staff that speak different languages which helps push the moto of Integration, Diversity and Inclusion. We didn't use the spa but the swimming pools were well kept. However, this time the Jaccuzi was out of order and the sauna as well.

We were a bit irritated with the team of boys (either football club or something similar) that partied with loud noise all the way up until 3am in the morning. I kindly request the management to have strict policy for noise and to not allow such parties to take place that disturb the peaceful nights, especially after 10pm. This resort is a family resort and hence the guests should know how to behave and adhere to rules. Please have a guard take a couple of rounds at night to make sure there are no rules that are being broken :)

When entering the hotel lobby we were politely greeted by international staff at the reception. The check-in was performed in a friendly and pleasant atmosphere. The staff was so well prepared that every question I planed to ask was answered even before speaking them out. To say that they were professional, very open, kind and helpful is like to say nothing. The hotel is located in a beautiful and pictoresque area. From all the windows and the balcony we had a view on the marina full of boats, yachts, floating houses. The room we got was very spacious, clean, well equiped with kitchen supplies. Beds were really comfy. Mattress, quilt and pillows were at their very best - one of the best I experienced in hotels. On the other side of the marina bank you can have a view on a hill slope with small houses that are also part of the hotel. It was a remarkable experience to spend time in the hotel area, which consisted of out- and indoor playgrouds, game room, swimming pool including small outdoor shallow area etc.. The area invites you for many activities, naturally that require water, as there are so many possibilities, including renting a boat, bike, canoe, kayaks etc., but also you can have the simplest activity - a walk :) . In the afteroon/evenings you can go donwstairs to a bar with run by a friendly, polite and professional international staff. All in all the hotel lets you not to think too much about things you should not care about during your stay, and lets you have a great time full of activities and relax. It was the first time I was in this hotel, but surely not the last.

This is the second time I was in one of many Precise hotels, and again breakfast offer is low in vegetables - cucumbers, tomatoes and paprika. Maybe I would not mention this if I was there in January, but in the summer season, huge availability of veggies and fruit, it is a little disapointment. I think it is worth improving.

Great pool (lovely size and warm!) with separate baby pool and a nice slide for kids. Very nice indoor playground for little kids to let out some energy and a lovely outdoor adventure playground. The resort itself is very quaint and beautiful. The food was tasty and promptly refilled when finished.

The house we stayed in had a double bed in one room and a bunk bed in the other. The mattress on the bunk bed wasn’t great and the railing of the top bed was partially broken.

this was our second time at this resort. We had booked a single room apartment home, we got a free upgrade to a double room apartment, free of charge. an additional crib for our baby was provided free of charge. as always the rooms are deeply clean, and they smell so nice. (my younger daughter has dust allergy, we observer no issue, as it was sparkling clean). Staff is very friendly. The breakfast as usual its a buffet where you can pick among different types of foods. (all tasting very good).

nothing.

Nice area with a great and relaxed atmosphere. The house was spacious and nicely furnished and very nice beds. The kids loved the pool.

From our house to the parking lot, pool, restaurant it was around 500 m. which was a bit annoying. We missed a shop where we could buy things like water, snacks, ice cream etc. Nicer outdoor furniture would be nice. The was only a small rusty table and 4 chairs (5-6 could stay in the house).

The room was super clean and smelled so nice, cleaning service was a top 10.(every day, the room would smell fresh and cleaned, after the cleaning service was there). There was a small welcome package with chocolates, tea, coffee, sparkled water, really nice detail. Reception ladies / guys are very polite and helpful with information. Breakfast was a buffet so it was enough. Access to pools and sauna was free of charge. Very quite place in general.

The waiters at the bar are very unorganized. Food at Pizzeria is way too overpriced , plus it was a deviation from italian food, personally i dont like deviations (which then are sold for italian food!! Not even close guys, try harder.) I'd say food in general here was overpriced. Bathrooms at the pools we're not so clean. We visited the pool 3 out of days , in different times of the day. ( Pools would get crowded, saunas too. There was no organizing here also. There are too many mosquitos, you need to fight during evening to eat or drink outside. (This was a deal breaker for me)

Nice place, silence, and bed are very confortable. Brekfast was very good and ambundance.

In the price that we have taken, was not including the cleaning...I dont know...we spent 1300 for 5 night, and they don't clean the room, they don't give us a towels, and toilet papers...send us to buy toilets paper in the beckerai...after I send email in the last day, they react immediately 😢. Was not normal for us...I stay in many hotels on the world, and never tell some one from the reception to buy toilets papers. When we arrive to the hotel, we found in the bungalow just one toilets paper for 3 person...we ask to cleanig service to give us towels , and they says that we must call reception. We make alone cleaning in the apartment all 5 days.

Well, I think this is the first time I feel like giving a 10/10. Our stay was too short but we manage to enjoy everything this beautiful place and facility offered. It is really beautiful place and everything is nicely organized, quiet yet not boring. The stuff is very friendly willing to help well trained and they speak English effortlessly. Everything is clean and spacious - public areas and room. A reply comfortable bed (although the pillow was not). you can enjoy walking around, exploring, spending time in the beautiful open space lounge or relaxing in the spa area. the restaurant offers a really satisfying variety of well prepared foods and desserts. The staff again is so friendly and professional. Next to it there is an Italian restaurant that was smelling so good - unfortunately we didn’t tried it. I really recommend a visit to both - the beautiful nature and the hotel. For sure we’ll visit it again and next time we’ll make sure we have more days to spend.