Good location, nice apartment with a good kitchen and kitchen ware.

Understaffed as so many hotels. Did ask for cleaning (which is charged extra for the apartments) but hotel forgot to clean. Some of the automatic windows were broken and have not been repaired. Caution, if you need a dark room to sleep then it’s not for you - not all windows can be fully covered. Bathroom is not really thought through, you are certain to flood it.

Location was prime. Short walk to the beach and several shops and restaurants.

Upon arrival, the staff didnt seem well prepared for an English speaking guest. I approached the counter with my passport and asked to be checked-in. Apparently he seemed confused or lacked experience with English speaking guests. My wife dose speak German, however nothing was said to us that she could have helped clear up... we were told to wait with no explanation; was there an error with our reservation? After waiting another staff member was able to assist us in checking in, as everything was in order. However there was a lack of information about the facility (as we were staying in the villa). We were not informed where the pool was located of when the restaurants serve breakfast. In turn, we didn't use any of the facilities on site.... however the parking information was helpful.

The pool and the sauna was very good and clean. Water was warm and perfect for my daughter to swim.

Very old furniture in the room and the shampoo was run out and even I noticed the reception was not changed.

Awesome villa, pretty rooms, excellent location. Trip back in time, to a different era. Wow. Excellent breakfast, fine dining. Balcony in room 313 has amazing views to Ostsee.

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The location was very convenient between the beach and the train station and had many restaurants around. The amenity of using the spa was really nice. The bathroom was very clean and spacious.

The carpets and curtains could have been cleaner, getting services at the reception always had long queues and it seems that the reception was understaffed.

the location is perfect, in the middle of the village , 5 minutes to the beach.

it was kind of bright in the morning, because of the blinds on the windows

The staff are all excellent and work hard looking after guests. The breakfast selection was amazing and of a high standard. We took breakfast outside, as we had our dog, and coffee was brought out to us and we could collect other items from the breakfast room. Our original room, no.116, was at the back of the hotel, a little dark, but the main problem was it overlooked a flat roof on which very noisy seagulls squawked all night. Hence no sleep. Luckily we were able to move to a room at the front of the hotel, and slept well for the remaining nights.

The reception was closed, and we had to check in at the sister hotel opposite. The hotel is four stars, but it needs a refurbishment when possible, as all the furniture is chipped and marked, and carpets are worn. However it's very clean and comfortable.

A nice hotel with good amenities. Very close to the beach.

The parking was not offered from the hotel. we wanted to book in advance but the parking spots were fully booked. They need to increase their parking spots

In the center of Herringsdorf. Very clean and renowated old style room with big windows.i recommend to stay.

Breakfast was incredible, cleanliness of hotel was outstanding

Furniture and deco of room was slightly worn..sauna was not so wonderfully designed as expected