The hotel is not only perfectly located (opposite the Rathaus and on the marketplace), it also has a large parking (both inside and outside). The staff was extremely nice and helpful. The breakfast buffet was a highlight by uts quality and variety. The restaurant was excellent as well. Our room was large (family) and quiet, the bathroom as large and with enough towels for everyone and more. The facilities were very clean, We had a wonderful stay at the Weißer Hirsch and we're very happy with our choice of hotel and city. Wernigerode is absolutely charming.

The sofa-bed mattress was thin.. It was OK for the kids because they are lightweights, but challenging for us adults.

Excellent location in the Marketplatz, their own beer was delicious as was the food. Good air conditioning in our room although the position of it means it has to work hard to keep the room cool. Great shower and the loo was automated which was freaky at first but really clever. Lovely quiet rooms (we were in room 131). The hotel has its own car park too and prices were reasonable.

Very small point which didn’t really bother us as we had our iPads and the internet was great but there were no English tv channels. Also, and again a minor point, the car parking spaces are quite narrow.

Beautiful, spacious, bright and cheerful room in a perfect location. Very clean and pleasant. Nice bathrooms.

Asked ahead of time about cost for pet and did not receive answer. 18 euro for pet is highest we have ever paid so it would be nice to know price in advance. Beds were fine but mattresses had depression or slope in them which made them less comfortable.

Central location, attractive property all very clean and comfortable

Probably my own fault - I asked for a quiet room so we were given a top floor room which meant that there were height restrictions in parts of the room - banged my head a couple of times!

Very clean, large bathroom. Many tourist offers. Big couch bed for kids. Very friendly staff and calm atmosphere. Cozy.

Breakfast buffet was a bit limited compared to other 4star hotels. Soap being too far back to reach for kids. The screens displaying ads by the bank across the street shine (brightly) into the window.

From our first arrival to check out everything was perfect. Very friendly staff hotel was spotlessly clean throughout. Great location on the market place. Our room was very very spacious with a lovely bathroom . Cannot recommend this hotel enough Well done everybody at the Weiser Hirsch

Nothing

The location is right at the center attraction of Wernigerode. The bathroom was newly renovated, super clean, and very comfy, and I loved it. The breakfast was good, though there was little selection for the bread.

We needed to go through some stairs on the way to our room, and we used a stroller for our baby, so it was pretty unpleasant.

Excellent location. We had a view of Wernigerode Rathus from our window. Very clean hotel, delicious food and very kind and helpful staff at the reception.

Parking is too expensive in my opinion.

The hotel was warm welcoming and comfortable in a great location. The food was good.

We had only one meal that wasn't good because the food was outrageously over priced.

Check-in was fast and easy, and the lady at the front desk helped with info and timetables, as well as sending a fan to the room. Breakfast was delicious and the attendants were very helpful and kind. Also, while the view from our room was not great, the location of the hotel was perfect.

The view from our room was fine, but not great. We were also surprised to learn that there was no air conditioning in the room, but the front desk did send a fan which helped.