The staff at the hotel are very friendly and nice

The cleaning team don’t clean the bathroom room well, they didn’t clean our shower during our stay and forgot to put the conditioner or other things The room is too small for 3 people, and the additional bed was tooo small

I recently had the pleasure of staying at NYX Esperia Palace Hotel Athens, and I must say, the experience was exceptional. The staff went above and beyond to make me feel welcome and attended to every need with a genuine smile. The level of hospitality was truly outstanding. The breakfast menu was a delightful surprise, offering diverse options to suit every palate. The quality and variety were impressive, from fresh fruits to hearty breakfast classics. It was a perfect start to each day of my stay. The hotel's bar also deserves commendation. The ambience was inviting, and the bartenders were skilled and friendly, creating a relaxed atmosphere. The drink selection was extensive, and their signature cocktails were a highlight of my evenings with a roof top view of the Acropolis,

I can confidently say that my stay at NYX Esperia Palace Hotel Athens left me without a single complaint.

Great rooftop facilities and view of Athens/sunset. Rooms were great and super comfy beds/pillows. Clean tidy, great ammenities, staff super helpful and friendly. Easy check in.

The 9th floor on the weekends was noisy due to being close to the rooftop and having a dj and bar. The music didn’t stop until after 1am. Not sure if this is like this during week days too.

Loved NYX! Great location, quirky hotel, fabulous staff nothing was too much trouble. Incredibly view of The Acropolis on the roof top balcony of the restaurant.

To me a spa is where you relax, when we went 3/4 times it was full of children splashing around and very noisy. I think there should be a set time for children or the spa should be classed a swimming pool. The jacuzzi could do with being hotter and the jets don’t work properly.

Clean New Great location Great view Comfortable

Our room was clean and comfortable, and the breakfast spread was amazing! The view was absolutely stunning, too!

I was a bit disappointed when I asked for a sun bed and was told they were booked, the 2 hours I was there no one used them. I also found the pool staff not very helpful and not very friendly. If sun beds require a reservation, it would be great to have a policy in place where unused beds are made available to those who are actually present. My husband and I went for cocktails in the evening and asked to sit in the booths outside, but we were told we couldn’t because they cost 50 euros. It’s frustrating to have assumptions!! I also asked about snacks with our drinks and was told they don’t serve them, even though other tables were getting food. This was quite disappointing. Sorry I didn’t bring my Chanel bag to drinks!"

The hotel is new, and the breakfast was excellent, with a wide variety of fresh and delicious options to start the day. The modern design and stylish interiors give the hotel a luxurious feel, making the stay even more enjoyable. The rooms were spacious, clean, and well-equipped with everything needed for a comfortable visit. The staff was friendly and attentive, always ready to assist with any requests. The location is also a plus, making it easy to explore the city. Overall, a fantastic experience, and I would definitely recommend it to anyone looking for a high-quality stay!

The staff are so incredibly helpful. When I checked in, my room was noisy due to being on the side to traffic. I was upgraded and moved to a quieter area. The room had 2 twins, and the staff made sure I had the bed I wanted (double), which was made on the spot. Breakfast is included, and it is absolutely delicious. A lot of variety for vegetarians. The location is fantastic. The hotel is near a stop for the hop on/off buses, which I recommend doing. My holiday was memorable, the hotel had a big part of it. I would stay here again if I come back to Athens!

Nothing! The staff did everything they could to make sure I was satisfied. Kudos for moving me to a quieter room & providing an upgrade. The hotel knows how to look after their visitors!

Very friendly staff. View from rooftop. Location in city center and clost to Metro. Breakfast. Hotel is new.

Water in both pools was cold , and very shallow, in outer pool 80cm in indoor pool 40cm...even jacuzzi was cold and shallow. Internet in room didn't work-had to use up all my eSim plan. Restaurant serves only snacks and a few drinks for lunch and dinner so we ate out.

The hotel is in a great location, just a few minutes walk from Syntagma Square. The staff are warm, friendly and very helpful. The hotel has a fantastic roof terrace overlooking the Acropolis. We really enjoyed having breakfast with such a breath-taking view.

The only minor complaint was the noise coming from outside. Our room was on the 1st floor and overlooking the main road. There seemed to be an issue with the air con over the weekend and the staff left the window open. The noise from people drinking till the early hours on the weekend was quite loud. Even when we closed the windows, we could still hear loud noise till5am!