The staff is super helpful. Do not hesitate to reach out to them if needed. Room is great and the bathroom is nice, pretty comfortable. Pool is great but we we not in the peak season, when I believe the number of chairs is not enough for everyone. Food is good, but we were expecting more Greek cuisine - they most likely make it general so it pleases more guests. The Vegghera restaurant has ok food, if you miss the chance of eating there, you are not missing much!

The drinks in the bar could be better and sometimes I wish we had more options in terms of snacks - only sandwich and donuts were offered in the pool bar. I missed toiletries in the room, maybe it would be a great addition.

Resort stretched within well kept beautiful mediterranean garden with big variety of palms, trees, bushes and flowers. We chose one of sheltered lagoons for perfect sea swim in calm water. One could also swim out into the unsheltered area and enjoy floating in the waves or snorkelling as some guests did. Free sunbeds and umbrellas available on the beach. Nice pools which we didn´t take advantage of though as we prefer the sea. Friendly staff and tasty food for breakfasts and dinners, for these with daily varied offer. We enjoyed a relaxing week at sea.

We took advantage of beach bar above the lagoon for drinks such as frappé, cola, lemonade and beer, but missed an offer of fruit or vegetable bowls or salads or some simple dishes (here there were just some sandwiches or pastries). There is a great offer of these for b´fast and dinner, but some would be appreciated at the beach bar also during the day.

This is a quiet location with not much of interest in the area, but there is plenty to do in the hotel/resort. It covers a large area with lovely gardens and grounds. The buffet food was very good.

The beds were very hard and uncomfortable. We do not like having a shower over the bath, it is not safe stepping in and out . Water ran hot and cold intermittently.

Beautiful view of the sea, the gardens and the room. Great towels and unexpected toiletries. Most of the staff is very friendly.

Bad first impression arriving with car: no signs (put indications like the market did), small parking outside (not allow to enter the car) and long walking with luggage until reception… It took forever to do the check in (why they don’t use the info from Booking reservation?) and many mistakes with the credit card were done… Only small bottles of sparkling water are available …

The staff is super friendly and speaks, besides English, French, German and Spanish. Our room was amazing: big and very modern (the light switches were electronic / touch). The food was good but it could have more variety thoughout the days.

I think it isn't a hotel for young couples, because of the animation program and the whole vibe. Also the afternoon snacks almost non-existent

Overall, we realy enjoyed our stay. The hotel, gardens and general landscaping are beatifull and all common areas were comfortable, spotlessly cleaned and maintained. The food served at the all inclusive restaurant was exceptional and so were all the people we met working at Iberostar.

There were only a couple of minor issues presumably caused by Covid19-related restrictions and lack of staff. Too few sunbeds and inadequete room cleaning during our stay are two examples.

Meals provided were of a high standard and the layout of the complex was easy to navigate.

Traveling by car, the directions could have been more clear as the facility was outside Rethymnon. Also the car park was some distance away and not easily accessable

We spend part of our honeymoon at Iberostar Creta Marine.. and we were amased. The property is very beautiful and clean, the food is good, the staff speak English, French an German so fluent, some of them also speak italian, spanish, ukranian. Entertainment is great. Nastya, Ganni, Rafa, Assya, Fabiola - they are all super cool. Animatiin is the heart of the hotel, making it different from the other brands.

Staff was amazing. Super helpful. The beach was good, although small

People booking sunbeds with towels.

Location of the hotel is an hour away from airports in Chania and Heraklion. Finding your way to the hotel is quite easy. Locals will easily help you find the right buses and they are very cheap. Staff was amazing at this hotel. There was not one staff member who was not friendly to us. Beaches were wonderful and the hotel does not charge extra for the sunbeds. Food was also amazing and they do offer 3 different restaurants at the hotel. All of them are free for all inclusive. The main restaurant is a buffet while the other two are more exclusive and a must visit if you reserve them on time. Just the breakfast is quite repetitive. I have very little negatives to say about our stay at this hotel. Main thing for us was to manage to relax, do different activities and meet new people. And all three were checked even after the first few days of our stay. Would definitely recommend this to anyone and I will certainly be back.

I understand that it is Covid season but accessibility to bottled water, after 00:00 was difficult. After dinner, going for a walk, you're limited almost to come back much earlier so that you can take water from the bar or restaurant. A few times it happened to me that we had no water and not even the staff at the reception were not able to give me any, because the bar was closed.