The view from the room window was stunning! We were upgraded to Junior suit at no cost. The hotel also has outdoor pool that is open during summer months. The location is good if you come by car - the city is up to 10 minutes drive away.

There are multiple buildings where rooms are located so you might need to get out of your building to go to the restaurant (which is not that big of a deal, unless it is raining) or to go to spa (which is inconvenient). The spa was available at extra charge, which was underwhelming, considering the price per night we paid, and that the fact that it was off-season. There was another hotel that was right across the street, on the lake bank, that was demolished. It would be good if if the debris was not left just left there.

The resort is beautiful! The staff was very kind, friendly and helpful. The spa was worth a nice massage.

The restaurant hours are a little inconvenient, especially if you are not a breakfast eater, it doesn’t open until 2. But go into town, there are fabulous restaurants to eat there!!

The room was very clean, they upgraded our choice with a room with lake view, which was very nice. Breakfast was great, many different things too choose from, everything was well prepared and very tasty. We ate our lunch at the hotel's restaurant, it was again very nice, the service was exceptional. The staff were very polite and willing to help us with anything we needed. The pool was big, there was a separate pool for the children, everything was very clean. Overall the facilities were exceptional.

Some people did not respect the rules and used the pool for dives, nobody told them not to do that. This was dangerous both for them and also for anyone inside the pool, especially the children.

Great hotel Nice breakfast Incredible location It deserves its stars

The spa remains closed still.. something that is happening long time now

Amazing breakfast with lots of choices. They had a great gym that was available anytime. The pool area was pretty, overlooking the lake. Loved my baloncy overlooking the lake.

I would add some plant-based milk for those who don't like or prefer cow's milk. Create a smoking section--it was hard to relax at the pool with so much cigarette smoke blowing my way. The hotel was 3 miles out of town so without a car, it was tricky. It would be nice to have some kind of daily shuttle to town.

The hotel and staff were very welcoming . The food was very tasty and the portions were very generous. The room was clean and tidy and of good proportions, but the view was fantastic! if I could wake up to that every day I would be a very happy man.

There is really nothing not to like about this hotel. The only thing to consider is its location. It is only 4 minutes from town but you cannot walk there directly from the hotel. It’s not a problem only a consideration to be made aware of. There is a local taxi service if you don’t want to drive.

The view is great and the room is modern and comfortable

The fridge in the room was broken. Employees should be instructed to check it before delivery. It was also explained to us that the air conditioner cannot be set to cool. At the principle level, we think it is right to demand in a 5-star hotel, an additional payment for the use of the spa services (I do not mean the treatments) and for a second cup of coffee at breakfast.

The hotel can be reached easily as it is located along the main road. Our room had a view of the lake and was very comfortable. The breakfast buffet was excellent and with a big variety of local delicacies in addition to the more classical breakfast items.

You will need to take the car to get into the city centre as it is too far to walk from the hotel. The road is quite busy which can be noisy when you are sitting on the terrace.

The room was spacious and clean and we had fantastic views of Lake Oriesteda from our balcony. The beds were very comfortable. The breakfast was exceptional and the staff were very friendly. My son's wedding was in the downstairs suite and the staff waited on us, tirelessly. The swimming pool and pool bar were also very good and reasonably priced. We had a meal in the restaurant on one of the nights and both the food and the wine were excellent. One of the best hotels we have stayed in!

A really nice hotel, in which we decided to spend a week after.a great long weekend last year. Great pool bar to spend the day relaxing. The view to Kastoria lake is amazing. The staff was very friendly and gace their best to make our stay unforgettable. Will return next year too!