The room and the entire resort was wonderful.

The only thing I didn't like was the driver who took me to the airport. I'm not sure if he worked for the resort, but I requested a driver through the resort. On the drive to the airport, when he figured out I was American, he talked about a vulgar meme ("hawk tuah girl") in front of my wife and two underage daughters, proceeded to get very political out of nowhere, and then concluded the drive by mentioning Andrew Tate. It was a very distasteful conclusion to what was otherwise a wonderful stay.

Free room upgrade to a bungalow with a pool! That was a lovely start to the holiday! Very grateful!

Whilst the staff are lovely and friendly , it’s not 5 star service . Shouldn’t ever have to ask for wine / ashtray 4-5 at times at dinner before it’s served . Couple of cases the food came before the wine did . Sell yourself (and charge ) as 5 star - be 5 star . It’s quite a few minor things but it’s the difference between being very good and excellent .

The staff at the hotel are very friendly and helpful, literally everyone (receptionists, breakfast staff, security, house keeping… everyone!). They go above and beyond to help. They made us feel so welcome and they never gave us a no for an answer. You can communicate with them via WhatsApp, so handy! We loved and really appreciated their “yes, we can do it” attitude. We were quite demanding to accommodate our sons needs and they were more than happy to help. Thank you for treating us so well, consistently. The room was outstanding. Beautiful decoration, very new and well maintained furniture, different pillow options, spotless clean. They provided a cot, a bottle heater and a little bath for our baby but they offered an endless list of equipment for him (i.e. playmat, and lots of other things). We really enjoyed chilling in our room garden that overlooks the pool area and the beautiful Pyrgos village. Breakfast was 10 out of 10. Really, it couldn’t be any better. Again, they can do anything you want and we ate so much every day… it was so delicious! The food they prepared for our baby (porridge, fruit puree etc.) was perfect and very healthy. Thanks for feeding us so well. The hotel is situated outside a not so touristy village called Mesaria, I’d say you need to have a car if you want to explore the island. We hired a car at the airport and visited pretty much every village - everywhere is easy to get to (max. 20 min drive). Also, we loved the restaurants around the hotel, quite local and serving the most delicious traditional food. We had pizza one night from a place nearby too and it was great. Because the weather was nice but not too hot, we didn’t get to enjoy the pool. This was a bit of a shame because the pool area looked so good, beautifully designed and overlooking the sea and mountain.

Nothing, really. We loved everything.

We loved Nous! I really appreciated our beautiful huge room with so many thoughtful touches like yoga mats and two different brightness settings for the lights, as well as our lovely private pool. The staff was super nice and helpful and the main pool and spa pool were both stunning. The breakfast buffet was really tasty with a wonderful variety. The gym was also really nice and well equipped.

If I had to pick something I think my only complaint might be the location because we didn’t realize it wasn’t practical/safe to walk to/from Fira (we knew it was a longish walk but not that there weren’t really sidewalks) and traveling around via taxi was a bit expensive. But everything else was wonderful! The hotel isn’t located on the water so there isn’t as much of a view but I felt like the pools and space made up for that.

Exceptional service with all of the staff trained very well and speaking good English. Management have done a great job in finding staff who are at the top of their industry. The general manager was very helpful in switching rooms for us when we initially arrived as we wanted a slightly better view. All of the bar staff and dining staff were also very good with some inventive cocktails and amazing food. The hotel has also been designed exceptionally well and built to a high standard. For example the spa pool has a great swim inside and outside design.

The view of some rooms is not of the traditional santorini feel e.g white and blue buildings, and sea view. However, this is a new type of hotel that should tick all of the boxes for leisure and corporate travellers.

What a gorgeous hotel! Beautiful views of the ocean, very clean and amazingly friendly and helpful staff! Food was great as well. The hotel is a 5 minute drive to the airport. We took taxi's daily to different parts of the island and the hotel did an amazing job coordinating it each time.

I would love it if the hotel had a free shuttle to take you to to/from the airport, shopping, dinner, etc. on different parts of the island. Not a negative thing, just a suggestion.

Very nice hotel, awesome food. Stuff of hotel very helpful polite always happy to assist. Hotel is close to citi, very close to airport, kid of boutique hotel with very cameral atmosphere. No crowd, silence. Awesome place to rest. Strong point of hotel is chef of kitchen and food 👍, and very nice stuff that is working at the hotel

Beautiful property, excellent facilities, great pool, gym, bar etc. Very helpful service. Spacious rooms with all amenities. Great breakfast. Deserves top quality rank in Marriott Bonvoy portfolio

Apart from great breakfast, lunch and dinner food choices are limited (appear to be targeting Americans)

Great architecture. Most of staff were very friendly. A very tranquil hotel. We particularly selected this hotel for the gym and spa

Some sunbefs broken ( fixed after I reported it ) Some staff were more friendly and genuine than others but all were polite

The hotel is perfect for a relaxing and peaceful holiday. Food was excellent and service exceptional. All staff were polite, engaging and willing to assist and help help and recommendations on locations and places to visit.

Nothing. Having to leave!