A tranquil space in Coban. The courtyard garden and pergola was the perfect retreat for a few days. Hot showers, hooks and shelves to unpack a bit and a comfortable bed. The team was very friendly & helped me navigate the local bus to Biotopo Quetzal & Lanquin. Delicious local food and home baked cookies completed the family feel you get from Chapultepec.

The food was superb! My wife and I ordered the subanik and a ham deep dish pizza. Both dishes were great!!

The bathroom had a very strong smell of humidity and the bed was not firm at all, so my back hurt a little bit the next day.

Old building, old room, great garden

Music early in the morning and too late in the evening - too much noise

Bedroom Doors safety

Beautiful and comfortable, parking, hot water, huge bed, good food....

Nice garden and interior design.

We had booked a 20square meter room in booking, but they either did not have the room available or it was already occupied. So they gave us a 6square meter room instead and asked for the same price, so we needed to bargain. The matrass was rather old and no longer comfortable. All in all we expected something different.

The location for downtown, old Coban was great. The shower in our bathroom was strong and hot.

Oh my! The room was NOT as described, Rather than a two room family suite as described , it was a room with two beds and a kitchen with a sofa bed. There is no way two people could have slept on the sofa bed. You had to walk through the kitchen/bedrooms to get to the bathroom. Some little bugs fell out of the headboard- which we decided must be termites. No one had any bites the next day. The floor was old and cracked, which would have been fine, but it looked like it had not seen a mop in years. The kitchen counters were dirty, though there was a working refrigerator, dirty toaster oven, and hot plate. The setting must have been pretty at one time- two nice patio areas. There was filtered water and the breakfasts looked good though i did not eat there. This was in the heart of downtown and easy to get around. People were great.

We cannot say anything about the rooms on the upper floors, but the family room downstairs was very disappointing. We hadn’t booked that room in the first place, but were allocated there once we arrived. The room was dark and gloomy, had a very musty smell, no windows to be opened and reminded of an old cellar altogether. The toilet wasn’t really clean and welcoming either. The wifi however was good and hot water was available. The staff was friendly as well. All in all, we were very disappointed by our experience and don’t think the price is appropriate for the service.

- the garden - free water - hot shower

- the manager wasn't welcoming at all - the room was really smaller than announced on booking -very loud music from 8 am, start of cleaning the hall at 7am (so we were waken up), in the night a lot of noise from the staff of the hotel

Fast internet, hot shower.

We reserved a room with a queen bed that was supposed to be 215sqft. When we arrived, the employee said he had given our room to someone else because we didn't respond to his message (which only contained the phone number, location and said they were expecting us). The only room he said he had available was a full sized bed in a room barely 45sqft. He refused to lower the price of the room. Later, another employee walked into our room without knocking while i was naked. Then, in the morning they started playing loud music before 8am.