breakfast was really good, wait staff was nice place was very clean and the location was in a safe neighborhood the security guard was very nice, he took us to our room, he was very polite. he told us about the hotel and answer every question we had.

i did not like the receptionist, she was unpleasant , she did not greet us, and when we ask if she had any available rooms, she said no. i booked online while in the hotel and there was more than one room available. she came up with a story. she did not gave us any information about the hotel or were our room was. nothing at all, she was terrible, i dont know if she was having a bad day or maybe she did not like us.

Large comfortable room, nice open space near reception, helpful staff. It’s a $5 ride from the Pullmantur terminal and all taxi drivers knew the hotel immediately.

We had evening dinners at the restaurant twice. The (most expensive) steak I ordered didn’t turn out to be a juicy rare steak… rather it was about 4mm (0.2 inch) and cooked to the point of leather. The chicken meal was clearly reheated, tough and dry with a reasonable mushroom sauce. (Perhaps the “típico” meals are better and slightly international dishes should be avoided.) Also the gym was not available because it was filled with furniture to allow for a (Saturday night) party… which played loud music till around 10.30. Not a real issue unless you have an early start, I guess.

Really excellent staff. Superb rooms. Great value. Nice food and breakfast. Nice, safe area (but I found all of Teguci to be that way).

Nothing at all although it is weeks since I first did this review only to have it lost where b.com insert a ridiculous survey request just as you submit meaning have had to re-do dozens. You will need (inexpensive) taxis to get to the centre and be aware that, while airport drivers know where the hotel is, regular, city centre ones often don't so good to bring precise address details with you.

The property is very close to the airport and feels very safe with a 24-hour security guard. The hotel is beautiful decorated and has a lush garden area for the restaurant. The food was super good and the included breakfast was delicious! The front desk employee, Nelson, was so helpful and spoke perfect English. Thank you Nelson!

Nothing!

Breakfast was great, room was spacious and immaculately clean. Amenities were as advertised- wifi was reliable, laundry service available, and restaurant very good.

Found it a bit expensive for the area.

The meals are delicious and the staff is very friendly. At the time I went it was pretty empty there so we had a nice quiet stay. The room I was supposed to stay in was all booked up but they contacted me a few days before my trip and made alternate arrangements. They even included all of our meals for the inconvenience.

Breakfast was excellent, bed super comfy, room very nice. Facilities are top notch. Highly recommended.

No water bottles were provided in the room, for the price of the room it should be included. Toilet had poor water pressure, it could be better.

The hospitality was above and beyond. The front desk staff was the best I've ever experienced. Nelson was truly a God send. The food was phenomenal. The cleanliness was above my expectations.

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I thought it was beautiful and the staff was exceptional, kind, helpful, very thorough in cleaning, preparing food, secure parking and helping for every need. We will definitely return.

I really can't think of any complaints.

The double bedroom with a living space and full kitchen exceeded our expectations. The view from the room wasn't anything special but the rooftop view definitely made up for that. Great service from the staff along with a great breakfast the next morning.

The TV in the living room was especially small and dated.