Beach Location was the best

Needs more choices for food.

Breakfast was tasty!

Ocean the best

The beach and the clean rooms.

That the pool was a part of the restaurant, it the resort so you have to pay extra or eat there to use it. It turned out to be ok because we ate there but it was a little uncomfortable at first when someone an ousted us as if we weren’t supposed to be there. Also we didn’t like that we were in the higher priced main building but we had to go a very long way down a road to a pool on the back side of the resort to find our breakfast

The place is beautiful and clean

You need to pay extra for the pool

The way to the hotel was horrible there is no even one activista to do besides the Pool

The Streets where horrible

The door knob was not operational and would not open after being shut. During this time half of our group was locked into the room while the other half was locked on the outside. We tried calling the property and were not able to get anyone on the phone and had to hunt for someone who worked at the property to get us help. The issues was finally resolved over an hour later. The TV in the cabana did not work. Even after the maintenance team looked at it the TV was not operational. When we went to the beach access we were told we could not use the showers at the main Shore plantations hotel to get the sand off of us before getting in our car to drive back to the cabana. When I booked this room I was originally looking at rooms at the hotel and only selected the cabana so we could all be together. I was unaware that we could not use this facility and find it outrageous that these outdoor showers would be off limits as we also were staying with Shore plantations.

The price offered on the website was lower than what they charged me

Staff The staff was very unapologetic about all of my problems. They did nothing to help us. The security guards on the property are like bullies. They follow you around everywhere you go and "intimidate" you with their presence. At the time of check out (10:00 AM), there was no one working in reception. I couldn't even properly check out. I had to leave my keys with one of the rude guards. That is horrible customer service. Facilities The website lists a swimming pool as an included facility. But when we got there we were informed that to use the pool it is an extra charge. We were also told that we are not able to use personal coolers on the property, which was not listed on the website. Cleanliness There was trash and litter all over the beach and the hotel grounds. It was disgusting. Comfort Flat pillows, beds and mattresses so old that my back hurt, couldn't adjust the A/C and it was freezing cold all night. The beds had paper thin sheets that didn't keep us warm. Value for Money Honduras Shores Plantations is one of the most expensive hotels in all of Tela and it is one of the worst. There was no value for my money. Location Honduras Shores Plantations is located in a dangerous neighborhood of San Juan. One morning while we were driving out of the neighborhood and into town, we were stopped by the locals. They had made a "make shift" road block, forced our car to stop and made us pay a cash bribe before they would allow us to continue. I had my two daughters with me and this is unacceptable. I understand it is Honduras, but that was a dangerous situation for us to be in. How comfy were the beds? The beds were horrible. My back still hurts. How did you find communicating with Honduras Shores Plantations (if applicable)? None of the phone numbers listed online work. They are all disconnected. I had to go into reception and ask them in person to give me a working phone number.

How did you find communicating with Honduras Shores Plantations (if applicable)? None of the phone numbers listed online work. They are all disconnected. I had to go into reception and ask them in person to give me a working phone number. Also, at the time of check out, there was no one working. I had to give my room key to a guard. How quiet was your room? Not quiet at all. On Saturday night, after 10:00 PM, there were multiple ATV's, Jeeps, and "side by side" vehicles on the beach, shining their headlights directly into my room and driving around all over the propery with loud exhaust and music playing. I complained to the reception and the guards about the noise and they did nothing to help me. They didn't even speak. They just looked at me while I told them about my problem. Also, the glass on my balcony windows was broken. I will attach pictures.

Actually I didn’t like anything , reservation include breakfast but is a low cost option, better to eat something outside the facilities.

The location, is NOT FRONT the beach, so if you want to go to the “beach club “ you need to pay an extra fee ( 5 bucks per person and 5 bucks for parking ), the facilities wasn’t clean at my arrival time …