Location of the Carlton is excellent, just overlooking the Lake. The package included Bed, Breakfast and Dinner which was worth the value for money Facilities included were the club house having the games - mostly complimentary excepting Billiards, air hockey Cycles were provided to guest on complimentary basis

Everything is perfect - Location, Staff, Food, Club, They can think of adding swimming pool to the property Earlier, they used to have their own boats for boating in the lake, can think of restarting the same

Stayed here for 2 nights this month (Oct 2022). It's located next to the lake and offers breathtaking views. Perfect for those who prefer calm and relaxing experiences with luxury. It also maintains good hygiene standards. The property offers ample parking space. Overall, the hygiene standard is good. What could be better? The only thing which I noticed was the restaurant table top, which had stains of food. Would recommend changing the tabletop dressings the moment someone has used it. No one wants to stare at the curry stains while eating.

What could be better? The one thing that needs to be worked on is the restaurant table top, which had stains of food. Would recommend changing the tabletop dressings the moment someone has used it. No one wants to stare at the curry stains while eating.

An amazing location with a view of the lake Absolutely fabulous staff - very polite, very friendly A great breakfast and dinner selection, excellent food The shared spaces were comfortable Perfect massages on offer (the foot massage was really great)

Three main problems: - the wi-fi connection was unreliable, weak and with frequent outages. If you want to have an online business meeting or watch a movie online, think twice. - the room was noisy: kids often shouting in the long empty corridor in front of the room, workers banging etc. from quite early in the morning - I had a very negative experience using the hotel's travel agent. Their taxi left me halfway to my destination, I had to walk alone in the rain in the forest, totally lost. It took a day of heavy complaining after I finally got the payment back. Beware!

I loved my stay at The Carlton. The location was perfect, offering a stunning view from my room. The hospitality was outstanding, and the facilities were top-notch. I can't wait for my next visit!

I felt the WiFi could have been a bit better; my connection was always intermittent.

location and service

The restaurant serves a buffet breakfast, lunch and dinner. while all staff wear masks , the guests hardly wore masks.. some even ate while helping themselves and used the same hands to serve themselves (!). My speaking to the deputy manager did not make any difference… so we ensured we wore masks and ate before others came in. Sad as otherwise, this is an excellent hotel where I have stayed many many times from my childhood. Kalai at the restaurant was excellent and very helpful and so was Shanmugam n housekeeping who took care of our rooms.

better provide lift to downstairs. we senior citizen feel difficult 3times food & going out by car to have the steps.last two season,we stay there only.in future also we shall come to say there.

e xcept elevator,excellant

The hotel is beautiful and all the rooms face the lake..The staff is very polite and helpful.They arrange for private bonfires for family get togethers.The staff is very good especially the guest relations executive kanmani who is always ready to help. Overall the best place to stay in kodai with beautiful location and excellent service.

The Carlton is one of the prime property in Kodaikanal which is good value for money in terms of their service and location. Most of the rooms are facing the beautiful lake which is really pleasant. The staffs are very courteous and helpful.

The staff are friendly and the food is amazing! The ambiance is priceless for the stay!

The price is a little too much. The sofa bed is the worst.

Very friendly staff room very comfortable. Food very good.

Had to pay for TV channels. No English channels