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7.7

1,820 reviews

Novotel Kolkata Hotel and Residences

Novotel Kolkata Hotel and Residences

Cf 11 Action Area 1c, New Town Rajarhat, Kolkata, 700156, India

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Novotel Kolkata Hotel and Residences

Welcome to Novotel Kolkata Hotel and Residences, a 5-star hotel located at CF 11 Action Area, 1C New Town, Rajarhat, Kolkata, India. Just a short 6.4mi distance from the city center, this hotel offers a convenient stay for travelers seeking a blend of luxury and accessibility. With 1820 reviews, it's clear that guests have truly enjoyed their experience.

Starting at just $69, this hotel offers a range of amenities including a spa, outdoor swimming pool, kids' pool, private parking, complimentary Wi-Fi, airport shuttle, kids' club, fitness center, bar, restaurant, sun deck, and more. The hotel also caters to families with kid-friendly buffet, kids' meals, and babysitting services. Business travelers will appreciate the business center, while all guests can take advantage of the pet-friendly policy and accessibility features including wheelchair access and non-smoking rooms.

For a luxurious yet family-friendly stay in Kolkata, Novotel Kolkata Hotel and Residences is the perfect choice, providing a convenient location, comfortable rooms, and a wide array of facilities to ensure a memorable stay for every guest.

In addition to its outstanding amenities, Novotel Kolkata Hotel and Residences offers a pet-friendly policy, allowing you to bring your furry companions along on your trip. You can enjoy the convenience of exploring the city with your pets, as the hotel is well-equipped to accommodate them, making your stay even more enjoyable.

When it comes to dining, the hotel boasts three exceptional on-site restaurants, offering a diverse range of cuisines and ambiences to cater to every taste and preference. From the family-friendly and modern atmosphere of "The Square" serving international cuisine, to the 24-hour open SANTE offering French, Indian, and Asian dishes, and the Blue Tokai Coffee Roaster with its traditional and modern setting and Indian, pizza, and international cuisine - there's something for everyone here.

The hotel also provides a variety of payment options for the convenience of its guests. In addition to accepting cash, Novotel Kolkata Hotel and Residences also welcomes Visa, American Express, Diners Club, JCB, Maestro, and UnionPay debit cards, making it hassle-free for you to settle your bills and enjoy a seamless experience during your stay.

Closest airports

Netaji Subhas Chandra Bose International Airport

5.3mi

Jessore Airport

61.1mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Private entrance

Parking On Site

Terrace

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Kitchenette

Elevator

Kids' meals

Garden

Upper floors accessible by elevator

Bathtub

Free toiletries

Rooms

Show 7 photos

Superior House

1 King Size Bed

300 sqft

Smoking not allowed

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

+

More details

Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a mini-bar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

1 Bedroom Apartment with Kitchen - single occupancy - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person in Novotel Kolkata Hotel and Residences

Show 7 photos

Apartment House, 1 Bedroom, Single Use, Kitchen

1 Queen Size Bed

570 sqft

Smoking not allowed

City view

Kitchen

Private Bathroom

Kitchenette

x3

+

More details

Indulge in a spacious 1-bedroom apartment with a kitchen, offering free evening drinks and chef’s special snacks between 6-8 PM. Accommodating 3 adults and 2 children, including a queen size bed, it's perfect for a family stay.

Premier Twin Room with Lounge Access - single occupancy in Novotel Kolkata Hotel and Residences

Show 6 photos

Premier, 2 Twin, Single Use, Lounge Access

2 Twin Beds

300 sqft

Smoking not allowed

Flat-screen TV

Air conditioning

Tea/Coffee maker

Shower

x3

+

More details

Indulge in comfort and relaxation in our spacious 301 sqft Premier Twin Room with Lounge Access, designed for 3 adults and 2 children. The room features air conditioning and free toiletries, promising a delightful stay.

Premier King Room with Lounge Access - single occupancy in Novotel Kolkata Hotel and Residences

Show 6 photos

Premier, King, Single Use, Lounge Access

1 King Size Bed

300 sqft

Smoking not allowed

Flat-screen TV

Air conditioning

Tea/Coffee maker

Shower

x3

+

More details

Indulge in our spacious 301 sqft Premier King Room with Lounge Access, accommodating 3 adults and 2 children. Enjoy a comfortable stay with air conditioning and free toiletries, all while relaxing in a non-smoking environment.

Superior King Room - single occupancy - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person in Novotel Kolkata Hotel and Residences

Show 7 photos

Superior House, King, Single Use

1 Queen Size Bed

300 sqft

Smoking not allowed

City view

Private Bathroom

Private entrance

Flat-screen TV

x3

+

More details

Indulge in our Superior King Room with a Queen size bed, and enjoy complimentary drinks and snacks every evening, along with the option to choose from a variety of cocktails and mocktails. The room accommodates 3 adults and 2 children in its spacious 301 sqft area.

Show 5 photos

Superior House, Twin

1 Twin Bed

300 sqft

Smoking not allowed

Free wifi

Minibar

Flat-screen TV

Refrigerator

+

More details

Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a mini-bar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

Suite, Premier Lounge Access, Airport transfers, laundry - single occupancy in Novotel Kolkata Hotel and Residences

Show 5 photos

Premier Suite, Single Use, Lounge Access

1 Double Bed

570 sqft

Smoking not allowed

City view

Private Bathroom

Bathtub

Private entrance

x3

+

More details

Experience luxury in our spacious 570 sqft Suite with Premier Lounge Access, Airport transfers, and laundry service. Accommodates 3 adults and 2 children, features air conditioning, bathtub, and private entrance.

Studio Apartment with Kitchenette, Premium Wifi, 15% Off on Food & Soft Beverage - single occupancy in Novotel Kolkata Hotel and Residences

Show 5 photos

Studio Apartment, Single Use, Kitchenette

1 Queen Size Bed

475 sqft

Smoking allowed

City view

Kitchen

Private Bathroom

Kitchenette

x3

+

More details

Spacious smoking studio apartment with a kitchenette, premium wifi, and 15% off on food & soft beverages for 3 adults and 2 children. Enjoy air conditioning, a private entrance, and a queen size bed in this 474 sqft space. Accessible by elevator and equipped with free toiletries.

Superior Twin Room - single occupancy - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef’s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person in Novotel Kolkata Hotel and Residences

Show 5 photos

Superior House, 2 Twin, Single Use

2 Twin Beds

300 sqft

Smoking not allowed

City view

Private Bathroom

Private entrance

Flat-screen TV

x3

+

More details

Indulge in a Superior Twin Room, 301 sqft with free drinks and chef's snacks from 6-8 PM. Relax in air-conditioned comfort with your private entrance and unwind with your choice of cocktails or mocktails for a small fee.

Show 8 photos

Apartment House, 1 Bedroom, Kitchen

570 sqft

Smoking not allowed

Kitchen

Kitchenette

Microwave

Flat-screen TV

+

More details

Each spacious and elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a mini-bar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries. These residences are equipped with a living area, bedroom, bathtub & kitchenette. Guests can enjoy buffet breakfast, Premium WIFI, separate elevator access & 15% discount on food & soft beverages. It has a living room and is pet-friendly. Pets are allowed in Apartment on request with additional charges.

Show 8 photos

Premier, 2 Twin, Business Lounge Access

2 Twin Beds

Smoking not allowed

+

More details

Show 5 photos

Superior, 1 Bed

3230 sqft

Smoking not allowed

Flat-screen TV

Tea/Coffee maker

+

More details

The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Guest reviews

7.7

1,820 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Hopping

8.2

December 2023

We had booked a stay for 5 nights @ Novotel Kolkata for my brother’s wedding. After an unpleasant experience with the room’s cleanliness & response from the night staff on the first night, we had shared our feedback through TripAdvisor. From day 2 onwards, I must say that the novotel managers looked into the matter and ensured a pleasant stay for the rest of the 4 nights so that I could focus on the wedding. I must appreciate all the efforts put in by Chandrani & Poonam. Special mention to the floor hospitality lead - Sushmita & team as well. (Reminds me of Arjun’s leadership from his courtyard days). Although the unpleasant beginnings, All’s well that ends well.  Overall, I would consider Novotel for my next visit and a few consistent experiences like this may make me consider them with my favorites of ITC & Marriott. I appreciate their hospitality and as my 2 cents would encourage them to deliver this outstanding service from day 1 and improve the night shift’s performance.

Night Shift Efficiency,avoid check-in during night

🇮🇳

Raja

9.1

December 2023

Whatever we have mentioned in our stay duration that everything we got. Bhaskar from the square coffee shop was excellent , he did his job with perfection. We got drink voucher as welcome drink from front office that we have masala tea and coffee, which we enjoyed very much.Thank you pinky. Evening amminities Sandesh platter was made our day.

The square - at the the time of breakfast we are not happy with the food and Breakfast spreads. Half an hour we waited for Sunnyside up, egg Benedict and masala Dosa, after when food came it was cold and stiff. Food and service was not up to the mark.

🇮🇳

Raja

9.1

January 2024

Mr. Ibrahim from front desk was very professional, taken hassel free check in of ours. He fulfill our all request. Mr. RAJDEEP from "The Square" was excellent, he did very good service👍. For this excellent service from him we will visit very soon. Thank you

Room service lady order taker need lots of training about guest handling. She is very rude amongst guests directly said NO towards us. Also we ordered for 1ready-made coffee with 2cups, the lady firstly said NO ready-made coffee is not possible after that she said extra cup is inside room minibar. Very disappointing this.

🇮🇳

Sumit

8.2

August 2023

Overall We had a good stay for our anniversary night with some good memories... Below listed some pro and cons.. Pros 1. They decorated our bed very nicely with flowers and provided us with a delicious complimentary cake which made us feel very special. 2. We had a very nice view of the city. Superb Scenario. 3. Rooms were neat n clean 4. Their checkin checkout process was smooth. Didn't take much time although there were huge rush 5. Room was superbly silent. 6. We had buffet breakfast.. This was pretty awesome, they had really a large range of foods. And most of them were very tasty n delicious.

Cons 1. Room was very cold.. Even trying to increase the temperature didn't seem to work. 2. Wifi seemed slower. During video call it was lagging on wifi. TV channel selection was also limited. Though these were not that much of an issue for us as mobile network worked fine. 3. We found a small cockroach in the wall curtain in the room which is honestly little unexpected and disappointing for such a big brand.

🇮🇳

Suman

10

November 2023

Perfect from every aspect. Room quality, dimensions, ambiance, washroom, room products like bed sheets, towels, the staffs and management, everything is so perfect

The AC temperature takes long time to change. If you want to change the temperature from 21 to 25 let’s say, the temperature doesn’t change with immediate effect like our home AC, it takes around 20 minutes to go to the temperature that we set. So till that time we were freezing. Management should take care of the technical concern of the AC system

🇮🇳

Rajadutta

10

May 2023

Front office- Ms Chandrani was kind hearted she provided late check out, Sandesh platter as welcome amminities, end of our travel she give us chocolates which was delicious so nice of you. Room dining- Shailen was great he provided breakfast in room which was part of package. All of them are very good but one of employee in blue tokai name ANUPAM was excellent,,bestest employee in Novotel very helpful he knows his job perfectly.

THE SQUARE- Service was poor, Ms. Arpita is in lost world, didn't attend our table, doesn't pour water, she is very unhelpful, doesn't matter what guests wants, but in another side she is gossiping with colleagues and managers, what type of Service is this is 5star.

🇮🇳

Rajadutta

10

May 2023

Front office lady guest relation Manager whom we spoken forget the name, she made us late check out at 3pm Thank you for a pleasant and sweet behaviour. Room dining employee Mr. Neel provide breakfast in room which was part of our package in restaurant buffet we are not feeling well for that reason we have ask for that Mr Neel taken extra care and given food exactly which we have ordered followed by accompaniments. Thank you so much Mr. NEEL Blue Tokai employee Mr. Anupam serve us a cappuccino and pastry and taken extra care of us, very welcoming gesture, polite nature, warm behaviour, very much professional about his work. we definitely visit again in blue tokai as soon as possible.

Tax part- 18% gst is fine everybody welknowned about this,but after that 5% service tax again gst on service tax in room dining which was unknown for everybody. please take immediate action by hotel authority and Mr.GM on this matter..

🇬🇧

Ravendra

8.2

August 2022

Location, Lobby of the hotel, Swimming pool and various restaurants at the property are nice. Overall, Staff is very nice and courteous and caring. Especially, Shubam at the pool side and entertainer Sam

1. Cleanliness is an issue with the furniture in the property. For e.g. some of the furniture in the rooms and restaurants have stains on them. 2. Payment Options: While checking in I was made to block a certain amount on my (international) Credit Card which was fine but my preference was to pay the final bill by a debit card at the time of check out. I was told that the blocked amount will be unblocked at the time of check-out and I can pay with whatever mode I prefer. However, due to some technological issues, the blocked amount couldn't be unblocked and I was charged on the credit card and thus incurring more fees on Foreign exchange which I have to now pay to the credit card company. If you don't prefer having international credit card, kindly let us know from next time.

🇦🇪

Nithin

9.1

February 2024

Great property, nice big rooms and comfortable beds. The staff were all very helpful and accommodative. The lobby bar was a nice place to hang out after a long day.

The mosquitos. Though the hotel tries its best to keep the mosquitos at bay they do come in and make it a little annoying to enjoy the facilities in the lobby.

🇮🇳

Shiv

8.2

January 2024

So clean, comfortable, and very nice washroom. The Staffs are well trained. And best thing is the excellent location, you find a very large and one of the most famous mall (axis Mall). The Environment inside and outside the hotel is so chaotic and luxurious

Checkin time is too slow, it takes about half an hour. Never think that you go around 2:00 pm and you find your room within minutes. Price is too expensive according to the room. Overall wonderful experience 😊

Points of Interest Around Novotel Kolkata Hotel and Residences

Airports

Netaji Subhas Chandra Bose International Airport

5.3mi

Jessore Airport

61.1mi

Restaurants

The Square

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

SANTE - Open 24 Hours

Cuisines

  • French
  • Indian
  • Asian

Ambiances

  • Family Friendly
  • Modern
  • Romantic

Blue Tokai Coffee Roaster

Cuisines

  • Indian
  • Pizza
  • International

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Outdoor

Availability

  • All season

Amenities of Novotel Kolkata Hotel and Residences

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Private entrance

Parking On Site

Terrace

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Kitchenware

Kitchenette

Elevator

Kids' meals

Garden

Upper floors accessible by elevator

Bathtub

Free toiletries

Stay rules - Novotel Kolkata Hotel and Residences

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Novotel Kolkata Hotel and Residences

Is Novotel Kolkata Hotel and Residences pet-friendly?

Yes, you can stay with your pet at Novotel Kolkata Hotel and Residences. They allow pets on request, and charges may apply.

When are the check-in and check-out times for Novotel Kolkata Hotel and Residences?

When you book a stay at Novotel Kolkata Hotel and Residences, you can access your room from 02:00 PM and should leave by 12:00 PM.

Does Novotel Kolkata Hotel and Residences provide free parking options?

Yes, parking is available at Novotel Kolkata Hotel and Residences. It's free, private, on site, and no reservation is required.

What's the nightly rate at Novotel Kolkata Hotel and Residences?

Room rates at Novotel Kolkata Hotel and Residences initiate from $69. Yet, variations occur based on your room and date preferences. For exact rates, please insert your travel dates.

Which room categories can I book at Novotel Kolkata Hotel and Residences?

The hotel offers a variety of rooms including Suites, Apartments with kitchen facilities, Studio apartments with a kitchenette, and different types of Twin and King rooms. Most rooms accommodate 3 adults and 2 children, with smoking not allowed in the majority of room types. Bed sizes range from double beds to twin and queen-sized beds, with room sizes varying from 474 sqft for the Studio Apartment to 570 sqft for the Suite and the 1 Bedroom Apartment.

Which amenities can guests enjoy at Novotel Kolkata Hotel and Residences?

Guests at the Novotel Kolkata Hotel and Residences can enjoy a range of leisure amenities during their stay. They can relax and rejuvenate at the spa or take advantage of the Turkish/Steam Bath and hot tub/Jacuzzi. Families can spend quality time together at the outdoor swimming pool and the kids' pool. For those who want to stay active, there's a fitness center on-site. The hotel's kids' club provides entertainment for younger guests, while the garden and sun deck offer tranquil spaces to unwind. Additionally, the hotel's three restaurants, The Square, SANTE - Open 24 Hours, and Blue Tokai Coffee Roaster, offer a variety of cuisines and ambiances to suit different moods. Whether it's a family-friendly meal, a romantic dinner, or a quick bite, guests have plenty of dining options to explore.

Does Novotel Kolkata Hotel and Residences feature a pool area?

The hotel has an outdoor pool available for guests, and it is open all year round.

Does Novotel Kolkata Hotel and Residences have on-site restaurants?

Yes, the Novotel Kolkata Hotel and Residences offers on-site dining at The Square, which serves international cuisine in a family-friendly and modern ambiance. Additionally, guests can visit SANTE, which is open 24 hours and offers French, Indian, and Asian cuisine in a family-friendly, modern, and romantic setting. The hotel also has an on-site Blue Tokai Coffee Roaster offering Indian, pizza, and international cuisine in a family-friendly, traditional, modern, and romantic ambiance.

Does Novotel Kolkata Hotel and Residences accept credit cards?

Yes, Novotel Kolkata Hotel and Residences accepts credit cards including Visa, American Express, Diners Club, JCB, Maestro, and UnionPay debit card. Cash payments are also accepted at the hotel.