exceptional service and food, spacious room

The hospitality was exceptional……the tone is set right at the top by the owner Mr. Danish ……what a wonderful gentleman and a host. Every member of the staff took personal care of us…..Mr. Anoop and Shafeeq at the reception/ front desk were absolutely stellar with their hospitality and timely advice. Shafeeq regaled us with beautiful insights of his experience in the region. A huge thanks to Mr. Ramzan for stitching together a wonderful itinerary given the weather related restrictions around the time we visited. Arif……the guy who drove us around was simply fantastic……such a humble wonderful person and an expert driver navigating the treacherous terrains of Ladakh….. Last but not the least, the staff at the restaurant (Zasgyrath) were very friendly and always up for a nice banter. A big shout out to Tara, Sunil, Arun for their hospitality. The management is conscious of the environmental impact and has already taken serious actions to curb / mitigate the impact on the environment given that Ladakh’s delicate ecosystem. The bottling plant that serves the guests with pure filtered water in sealed glass bottles. This is an absolute winner and encourage the management to push for more such initiatives. I would strongly recommend guests to stay at the Grand Dragon just for the incredible hospitality.

Perhaps a bar at the location would be nice.

The room, the food, the market was close, the playroom, the super mart was near, the iconic locations were only 15 or 20min away, the staff was sweet, food was yummy and non-spicy. And best of all was was the italian and chocolate dosa. I recommend you to do one thing, put chocolate dosa on the menu because kid's will like it a lot.

Got bored of food in 1 or 2 days as it was a long stay otherwise.

Everything is very good. Staff are excellent by being very friendly and helpful.

A very minor thing, but if the TV in my room was Android based, I'd be able to cast my tablet to it and watch stuff without having to sign in etc. Not a real issue and certainly not one that would prevent me from returning to this hotel. Male massage would have been nice as well after travelling a long way to get here.

Grand Dragon indeed grand in terms of hospitality We loved the service. They just pampered us so much we became addicted to the love and care. They have wonderful and friendly staff be in the reception or in the kitchen or housekeeping or the drivers, travel desk or meds team. Everyone are trained well enough on hospitality. This property is indeed a gem in hospitality industry one can not find a replacement. very good option for families, couples and friends. We had a wonderful experience and they treated well enough. We loved the food and more than that their level of awareness towards first timers to Ladakh who had to deal with altitude sickness

the only amenity missing out is the gym and the play room. may be because of the location and off season time they may be non functional but would be great if we had access to them in the future.

Facilities and hotel had a very personal feel. Every part of our stay was looked after with great detail. A quick checking in and checkout process and excellent in- room breakfast as an option due to early flight. A great team and very friendly. I would definitely recommend this as the hotel of choice in Leh.

Nothing to mention flawless.

The hotel staffs are very helpful especially on your first days when you are experiencing altitude sickness. High quality service is very much needed since you’re 3600 ft above sea level. Facilities are well maintained and rooms are cleaned everyday.

Open your windows a bit for fresh air and ventilation even during winter to avoid headaches.

Everything was very nice during our stay there. Staff is very helpful and friendly. Rooms are spacious enough and beds are comfy. Always a pleasure to go back there after a day out, especially in the cold. Dinner buffet has huge choice and very good quality. Definitely a great option in LEH

Really nothing, congrats :

One the finest hotels I’ve stayed in (and I’ve stayed in many across the world). Large well thought rooms and decor and attention to detail in the room is exceptional. On tv, they Even give you Netflix and prime subscription! Haven’t seen that at many places … Excellent courteous staff and great multi cuisine food in the restaurant. Overall an excellent stay.

The staff was very helpful as we acclimated to the elevation. They recommended what food to eat, to stay hydrated and even supplied oxygen for my husband when his O2 level was low. The beds were very comfortable and we had a quiet room with a great view.

Being very few travelers in the hotel at this time we felt a little overwhelmed with the attention we received from all the staff.