The Location and the uniqueness of the property and the ever smiling service staff.

Terrible food.....can be miles better. Also we were charged for food that we returned uneaten and when we pointed it out no one bothered to do anything about it. Quite disappointing end to an otherwise fabulous short stay.

YOU CHARGE FOR INTERNET WI FI SERVICES WHICH FRANKLY NOT FAIR IN TODAYS TIMES. VALUE FOR MONEY IS IMPORTANT CRITERIA WHEN TRAVELLING IN LARGE FAMILIES AND FRIENDS, NEED GROUP DISCOUNTS IF YOU WISH TO CATER FOR BIG FAMILIES OR FRIENDS.

Loved the hospitality of the staff, especially Ganesh parag and teressa in the borrow and shanoor and Mansi from the reception desk. Yoga class was also funn with mr ashok! Everyone was warm welcoming and helpful, from start to end.

Suggestion to keep more vegan gluten free andnpossibly healthy options in the breakfast menu please. And consider checking out at 12 if check in is at 2. Loved the entire stay, none the less. will visit soon again.

Good spread of the buffet Location also very nice

That there is no bar on the property, with an atmosphere so serene as this, surely the property should be able to manage a bar overlooking the lake. The rates were dropped drastically by the property after our booking. This was unfair!! I paid up in advance to Booking.com and cud not ask for a refund as the full payment was made upfront..

Location is very good. Forest Machan Plus is excellent. Food was tasty and good. Staff are very courteous and friendly. You are cutoff from the world. No network, no TV, just relax.

Food variety was less but sufficient. Custom order takes time, so preorder food at least 1 hr before time. Construction work is currently going on which is a bit disturbing. The green trial forest trek ends up with a steep hike up, not suitable for sedentary guests.

Rooms, ambience, serene environment etc

Continously phones for Machan was busy, I wanted to inform them that my wife's Birthday is sceduled on 8th July, therefore whatever charges be, i will pay it but please keep a cake and some surprise decoration for the same.. I spoke to Ms Harshali on the same. She had replied that don't worry it won't be charged but will be done from the Hotel side.... To my surprise, i recieved a loaf of cake, of the size of bread... which was so disappointing., Food is very very ezpensive.... One pizza costs Rs 1000/-??????? Even wifi is charged for Rs 500/- per person /per day.... In India, when the internet charges are the minimum..... this hotel talks about whopping price

Best place for romantic get away

Everything, only food could have been improved and food cost was little expensive

location and thought process

cost is high

Privacy, Nature Access, Unique Accomodation, Food & Spa Offerings.

Staff could’ve been better trained & more Nature & Hiking Guided Activities on offer - part of the inclusion.

The food service and quality was superb and the staff were friendly and attentive. This was indeed what made the stay warm and most memorable! The ambience is just what one looked for and being with nature really soul stirring. The staff at reception were helpful too.

Housekeeping needs to improve. Service is poor and the bathroom and the cabin where we stayed needs deep cleaning and maintenance. It is well furnished but needs a bit of maintenance.