I've stayed at the J Hotel (previously known as Hotel J ESVI) many times over the last 5 years. Although the price is more expensive, it still represents fair value. The newly opened restaurant provides good meals with room service delivery, although it is quite expensive. A lot of the original staff are still here... Radha, Ayub and Rahid are very good at what they do and always go out of their way to help.

The room rate is expensive, with more attractive Air BnBs offering better value. Getting a good night sleep is often very difficult as there were a lot more disruptions during the night, caused by inconsiderate and rude guests. A lot of these appear to be Indian business travellers who come home after midnight and have no consideration for other guests. Management seem to have dropped the ball when it comes to upholding a standard with this, which is disappointing. Also be sure to confirm whatever 'offer' is mentioned regarding their restaurant (spend a certain amount and get a discount etc), as this appears to change without notice and did result in an argument about what had been promised.

Breakfast: The breakfast was really good. A few different items every day. Good, fresh items. Staff is constantly on the go, cleaning plates and glasses to replace the ones taken. Available to give orders for eggs as well. All in all, a more than sufficient breakfast. Room: Very spacious. Had a big enough bed for myself, my wife and son. Very comfortable mattress. Had a small table and chair, good view outside the room as well. Spacious bathroom, with a separate shower area. Room Service: They have their own restaurant, so if you order more than 500 each, you get a 20% discount on each order placed. Which is a good incentive, because each meal you order will anyways come to atleast 500 upwards, so instead of ordering each item separately, combine everything and order in one go. Very tasty food. All the dishes ordered were good. Indian, Italian and Chinese. Very good cooks. They deliver the food to your room within 15-20 mins, still piping hot and fresh. Staff: Very friendly staff. They were able to handle kids well, which is not the case everywhere. They could speak hindi and english. Very understanding and always offered help for anything at all. Had an issue with the fridge, and called up the reception, immediately they sent up a staff member to help fix the issue. Location: Very good location as it is right next to railway station which has the best connectivity across Mumbai There are grocery stores and a few restaurants within a few minutes walking from the hotel. Excellent for couples, familes and business trips

Nothing.

Having stayed here a number of times in the last 5 years, I found everything to be of the same very high standard. Radha, Rahid, Sagar & Ayub, who have been with the hotel from the start, were absolutely fabulous as usual. Nothing is ever a problem for them and they go out of their way to help. The location is extremely convenient, situated right next to Jogeshwari West train station. Overall J ESVI represents very good value for money with clean rooms, attentive professional friendly staff, and good facilities in a convenient central location. I will continue to stay at J ESVI whenever I'm in Mumbai and look forward to my next visit. Thanks again Radha, keep up the great work!

The room rate was substantially higher than what I've paid previously, maybe due to higher demand.... but in my opinion still worth it. Some of the rooms are a little small but Radha and her staff always try to accommodate by upgrading you whenever possible.

location - it’s 30 meters from the Jogeshwar station. during day time you will find 100s of auto outside station but no traffic jam.there is a McDonald’s in the sae building. if you want to eat outside then Delhi darbar and Delhi Zaika are good restaurants Staff is very helpful. Radha, Sagar and Sumit . one of group members left their phone in the room on checkout but then the staff helped us to find it . I left my book and they find it next day. I saw lots of good comments on review and now I know the reason sound prof- hotel is on busy road you can see the train station but noise inside rooms were clean. bath rooms were clean

main entrance is not well maintained which gives it a

The staff is very professionally trained. There is no communication problem. They can understand the need of guests, especially the foreign ones. It is well-equipped with a proper writing desk, electric kettle for hot water, fridge and most importantly, there are soundproofing windows. People can freely choose to enjoy the natural wind and sounds from the street or just live quietly in the AC room. The breakfast was nice. That's definitely a surprise.

Not so many eateries for solo traveller around the neighborhood.

I was there for my 2 days conference, the location is prime, nesco was nearby. The breafast was very tasty, and not repetitive. The staff was nice and helpful. They fulfilled all our requirements without any diffulty. I recommend to stay as the hotel is budget friendly and approachable.

Washroom essentials can be improved... rest is fine

But booking.com confirmation not reached to hotel properly . Intially we are very very struggling to confirm our room. very irritated and frustrated. they are not given our booked on 1st day

But booking.com confirmation not reached to hotel properly . Intially we are very very struggling to confirm our room. very irritated and frustrated. they are not given our booked on 1st day

All over everything was good. Location,cleanliness, plus point that we really liked is elevator. As we booked superior room, room size was pretty good and comfortable.

The only thing that needs to be improved is the reception person. The lady named "Radha" was bit impolite and bossy, she made us change our baggage from here to there and she was speaking rudly :/ But there were 2 other guys at reception at night (Sumit or someone I cant recall name correctly) both were kind, helpful and polite.

It's the best Hotel in the Budget category where you get quality rooms with good service levels . Sagar in the front office is a good employee who understands guest well & is good in terms of giving Service . The Property is located strategically if someone wishes to go towards Borovali Or Colaba or towards Powai . Also guest who wish to use Mumbai local can get trains easily as the station is located just adjoining the Property . Third good thing is the No noise levels inside the room inspite of the property situated closely to railway station & main road Fourth Good Point is the availability of Parking in the Hotel

The Hotel does not have room service which does become difficult when you don't want to go out Or order the food online

Amazing value for money hotel, nice clean room, it’s a nice budget hotel that anyone looks for. Special mention to the reception lady who help me understand what’s the best way to go around Mumbai for a city tour. Highly recommended