Good staff and breakfast gym swimming pool and restrooms near then where neat and clean change your room also was good it was a very nice experience

3 things 1. Onboarding front desk, they took 2 hrs to even talk to us. 2. Hotel travel agent , very untrustworthy, expensive and not reachable. 3. Kids playing area was very pathetic condition and my kid could not play and there was another store of fish aquarium near the kids area and created lot of tension between the owner of the aquarium and the kids and I see your lot of toys broken which is dangerous I also reported to the management but there was no action for 2 days

It looks very grand from the outside, and has an impressive entrance. Our room was nicely furnished and had a good view over parkland. We had half board which meant dinner from the comprehensive buffet. Breakfast was also a buffet and both were good. They sell beer and wine, plus there is a bar on the top floor. They are renovating the roof garden, which should be good when it’s finished. Staff were most helpful and added to the enjoyment of our stay. The location is ideal for the palace, zoo and railway station. Around 100Rupees will get you to any of them on a tuk tuk. Also, there is a good shopping mall a few minutes walk away - turn left as you leave the hotel. It even has a decent supermarket.

I recently stayed at the JP Fortune Palace Hotel and was thoroughly impressed! The food was absolutely amazing, offering a great variety of delicious options. My room was comfortable, well-maintained, and provided everything I needed for a pleasant stay. The location of the hotel was also a big plus, making it easy to explore the surrounding area. Highly recommend this hotel for anyone looking for a wonderful stay!

However, my arrival coincided with the hotel being predominantly booked by college groups, which led to a noisy environment in the corridors. Despite multiple calls to the reception, it took some time for the situation to be addressed. While the hotel staff eventually managed to sort out the disturbance, guests looking for a tranquil holiday might find this aspect challenging.

Break fast was really good and beyond our expectations. The quality of the food and the spread was also good. Location was ideal. The restaurant manager Mr Vinayak was exceptionally good and even guided us about the places that we could visit in the vicinity of Mysore. In fact we went as per his advice and it really helped.

The swimming pool timings are from 8 AM to 6 PM. It should be form 6 AM to 9 PM. we should be able to use the pool early in the morning and go for break fast which is from 7-30 AM to 10-30 AM. You cannot go to the pool at 8 AM and start worrying about the breakfast within an hour. Similarly we should be able to go to the Pool after 7 Pm as it is at around 7 PM we generally come back to the Hotel. We should be able to use the pool till 9 PM and then go for dinner which closes at 10-30 PM

Good ambience & cleanliness. Excellent breakfast menu even for strict vegetarian like me. The staff from reception to Restaurant were very helpful and friendly. For every need they will immediately come forward.

The travel desk fellow was charging exorbitantly compared to Uber & Ola taxis which were cheaper and available at less than half of the cost charged by Trvavel Desk fellow of the hotel.

Breakfast, location and Staff co-operation were good. We had a good stay that was hassle free. We preferred a non-smoking and non-alcoholic room. The stay was quiet and comfortable. We did not opt for the swimming pool access. Otherwise, it looked good and tidy

The vehicle parking was not up to the expectation. We were looking for a covered vehicle parking but I think the parking was full and they had to park the car out in the lobby. If not, the covered car parking should be available for all the guests.

Check in process was very quick. Got three rooms on d same floor. Very big n spacious rooms. Big bathroom with Bath tub. Family members were exceptionally happy with big room with comfortable bed.. Extra bed provided was very comfortable. Got the deal with dinner included. Dinner menu could have been little better for non veg main course. Desert was a big menu though. Breakfast provided next day was customized for Chaturthi fast. Thanks a ton for memorable family stay.

Dinner menu could have better or more options

The location is everything. The checking in was seamless. The room was ready for us. It was clean, toileteries were provided& there was prompt response from the house keeping staff. The buffet breakfast was vast, varied& tasty.will certainly stay there in future.

On two different days the house keeping staff disturbed our afternoon nap, just to check on the mini bar. They could have done it at a different time or when they were cleaning the room.

Being a big flag bearer of ITC and fortune group I louveee Fortune properties .. staff .. helpfulness and must mention how they followed the food instruction given for my mom who has a health condition which requires special food. They followed it to T and didnt have to give any follow up instructions. During breakfast the staff took so good care of my mom .. Abhishek .. Zana.. Saurav and duty manager Mr Khan ... What a lovely staff you have

I love my short stay n will come back soon

Great location and good, clean room

Service especially in the restaurant seemed quite lethargic . At buffet breakfast, lights went off exactly at 10:30 and some people were still picking up food. Understand the cutoff is 10:30 but seemed a bit strange . Inspite of checking what time we would arrive, room was not ready at 3:30 (check in is at 2). Prior information seemed like a check list