Well where do I start, the driver that was supposed to meet me at the arrivals gate was not there despite me messaging the hotel up to 24 hours in advance and being assured he would be there, so i had to get a prepaid taxi, not too much of a problem as I had stayed at the hotel before and knew where it was. I arrived at the hotel and check in was quick and room was ready, all staff very nice and welcoming. Harish is a real star. 48 hours after check in I began to feel unwell, staff member Damodar took me to a hospital where I was diagnosed with a head cold and a chest infection and put on a drip, the next day I fell in my room and didn't have the strength to get back up, I crawled too the door and after a few tries I managed to reach up and unlock it and call for help, once again Damodar came to my rescue, he took me to hospital where I was diagnosed with a viral fever and put on a drip, 2 hours later I was fit to go back to the hotel Next day back too the hospital where I was diagnosed with severe diarrhea (which I did not get from the hotel) Covid and de-hydration. Damodar made sure I got all the medication I needed. The hospital suggested I was tested for Dengue fever and Typhoid, Damodar organized the doctor who came to the hotel to take blood Luckily both tests were negative. All the staff at the hotel were great, I had booked to stay 1 week but they let me stay longer as I was sick, Damodar really took care of me checking on me often and even going out to get me fruit, even the security guard was great, always saluting me when I went out or came back. Hot water available every day if you phone reception and a kettle and fridge supplied. Being so ill I had to cut my trip short, 11 days instead of 28, the manager made sure I got my boarding pass printed and the taxi to the airport organized. So a big thank you too you guys at the hotel, you really looked after me. Turns out i had Covid and a Fever and severe de hydration and was treated in hospital in UK

I liked it all.

Best decent hotel in Pagarganj and very centrally located near shops, metro and trainstation. Good value for money, no luxury but everything you need with some small extras like fridge and kettle and very clean. Don’t be put off by the funny room décor, this hotel was good before covid and it is still good with new beds and the same friendly staff, standing out from all hotels around. Coming here for years for work and still can’t be beaten.

A bit noisy as the common areas are all marble and echoing, so you’ll hear doors banging and people talking outside the rooms. But nothing a pair of earplugs can’t help which you will need anywhere in Paharganj anyway.

I arrived at the place to check in and found out I did not have a cell phone and forgot it in the taxi The manager of the place did not stop trying to get the taxi and look for the driver's number until the cell phone finally arrived at the hotel. Help me with everything I asked for I enjoyed the place and especially the service

Great location, very close to metro station and railway station. Shops and markets are easily accessible and in near proximity. Clean hotel, very safe for single ladies and everyone else looking to stay. Hotel entrances are manned day and night, CCTV is installed all over the hotel building. Staff is polite, happy and amazing, one phonecall and within minutes you are tended to. I have stayed here over 12 times on my own and with friends and family. Great room facilities, hot water all day, Ceiling fan, air conditioning and a mini fridge, along with TV set up! 10/10. Thank you for the lovely stay always!! :)

Nothing at all. Great and safe stay as always!

The rooms are fine, the hotel has good staff and is reasonable clean. Would stay there again if the direct way to the metro is clear again.

Currently there is a construction site blocking the direct way to the next metro station. If you are a foreigner, expect to be harassed by dealers, scammers and other scum on the longer way to the metro station you currently have to walk.

Exceptional room! Well appointed with very comfortable bed! Mini fridge worked very well and an absolute godsend in Delhi's summer heat!

Despite specific requests for a room on the highest floor and, more importantly for me, an outside window-which the hotel agreed and confirmed-on arrival no room was available with an outside window! However, the issue was resolved by upgrading me!

Everything. Stay here every time I am in delhi. As a single lady I feel very safe at this hotel. Facilities are great, hot water, air con etc. Rooms are as shown in photos and very clean. Staff is very polite and will help you with everything they possibly can. Laundry facility either same or next day at a very small cost.

Nothing at all. Love this place! Thank you to all the staff!

I stay this hotel every time I visit Delhi. All of the staff members are always responsive and helpful when I have questions/issues. I was away from Delhi for a few weeks to travel other regions and they kindly stored my luggage in a locked place. Look forward to come back again!

Nothing

Great experience with the hotel but outside people always trying to misguide ignore them Hotel staff is very good Hotel located in near main bazar which is good market too Bangla saheb cp india gate new delhi train staion is very near

The check in was exceptional and all the staff from reception to room boys were very helpful and friendly. The room was clean with a very good working fridge and air condition and hot water. Hotel is very well situated in quite a quiet road.

Can't think of anything!