The location is excellent - not too far from the airport. The staff are extremely polite and courteous - Mr Aquib, Mr Dilahar, Mr Salam, Ms Yasmeen and all the others attend to every need. The rooms are well appointed and comfortable, The bathrooms are spotlessly clean. Breakfast was all that one requires! Good choice of food and tasty! The dining room and the lawn of the property was fabolous - you can sit outside and enjoy the meals. We would like to put a word about the owner - Mr Sheikh Tehseen Sb. - a thorough Old School Gentleman - a rarity now a days! He was there interacting with all the guests at the breakfast time and individually enquired about any difficulties encountered during the stay!

Just keep it up!!!

The hotel is located very close to the airport which was convenient for us. But what made our vacation really special was the staff at the hotel. Special mention to front desk staff Yasmina. We booked a room for only one night and thought we would book other hotels in different locations like Pahalgam and sonamarg but because we enjoyed the service from the staff especially Yasmina so much, we decided to extend our stay at the hotel for 3 more nights! Yasmina extremely professional, genuine and sweet person. She definitely deserves a promotion. Also Firdosa in the restaurant is also great at her job.

The hotel is located between the airport and the city. So after a long flight, it was good to be in the hotel quickly and most of the locations in Srinagar are not too far from the hotel. The hotel is quite warm and welcoming but for the price it feels a little small in terms of the room sizes or the level of luxury that one would expect at this price point. Staff is helpful polite and attended to every need of ours.

In terms of value for money for the price that the hotel charges, I feel that it can do a little bit more.either improve the quality and upkeep of the rooms or provide some additional facilities. Even a simple, welcome, fruit basket, and refreshment in the room, will make a big difference. Staff is very good and polite and helpful. The hotel can get a little bit more training for the staff to give them a little more polish. We had one meal in the restaurant which was of an average quality. We felt it was too heavy and overspiced.

I had the pleasure of staying at WelcomHeritage Grand Hotel in Srinagar for four nights, and I must say, it was an exceptional experience. From the moment I arrived, the service was impeccable, making me feel truly welcomed and cared for. The rooms were not only comfortable and beautifully designed, but also spotlessly clean, ensuring a restful stay. The culinary offerings were a delight to my taste buds. The variety of dishes, along with their impeccable presentation, showcased the culinary expertise of the hotel's chefs. Each meal was a delightful journey of flavors, leaving me craving for more. The hotel's location was another highlight. Situated in the heart of Srinagar, I was able to enjoy the breathtaking beauty of the surrounding landscapes while still having convenient access to local attractions and markets. However, what truly set this hotel apart was its staff. The dedication and warmth displayed by each staff member were remarkable. They went above and beyond to ensure that every aspect of my stay was perfect, catering to my needs with genuine care and attention. In conclusion, my experience at WelcomHeritage Grand Hotel was nothing short of excellent. If you're looking for a place that offers top-notch service, delectable food, luxurious rooms, a prime location, and an incredibly attentive staff, then look no further. This hotel exceeded my expectations in every way, and I can't wait to return for another memorable stay.

A good, comfortable luxury hotel for Australian standards. We were very relaxed and comfortable, very clean, good-sized room. very satisfied. it has a Westerner style bathroom with enclosed shower cubical. be very cautious of other hotels that do not show an enclosed shower, it's very messy having a bathroom completely wet after a shower

Extremely courteous staff Family like hospitality Owners family always available to help guests Amazing room sizes Food quality is amazing

Location doesn’t offer much as long as you can stay in resort and chill Would be nice to get spa/ pool to stay engaged since nothing much outside

interior is perfect combination of Kashmiri culture and modernity. I had lovely time at the hotel. Sofia ( hostess ) adding more value to it. here Mr. Talat, will attend you to ensure your stay was comfortable. Food was delicious and other staff of hotel were equally polite and friendly.

Everything. The location is excellent. We booked a 3 bed room cottage amongst friends. It was an excellent property. Just eating and drinking from your balcony listening to the burble of the majestic lidder river would give you your holiday it's worth.

The food could have been better.

Excellent location, beautiful interior with high class ambience. Luxurious Kasmiri carpets added cherries on the cake.

Fluctuation of lights.

Personalised attention given by the owners of the property. We were at the hotel during the recent terrorist attack and were fortunate to receive support from the establishment.