food quality at dinner was good at Krishna restaurant, but again at lunch time the next day at Krishna restaurant was poor, we did mention to the restaurant manager he too acknowledge it

Check-in staff tried to scam us saying that the room rate quoted was only for single occupancy, but while booking we had done for ( 2 rooms) triple occupancy and double occupancy, suggested booking.com to see my booking and properly mention it on the app after the booking. After we insisted that we had paid for double and triple occupancy did they allot the room, please ensure it is corrected on the booking.com app

We had an excellent stay overall, with clean rooms and top-notch housekeeping that deserves a 5-star rating.

However, our experience at the restaurant, particularly during the breakfast buffet, fell short. The restaurant seemed understaffed, leading to issues like tables not being cleaned, a lack of fresh utensils, and glasses not available. Unfortunately, the spoons on the table appeared to have been used by previous guests, and no thorough inspection seemed to be done before seating new diners. This lack of attention to detail was surprising, especially since the restaurant wasn’t even crowded.

Location was good.. Service was good. Cleaniness good but drain in bathroom was stuck Abit.

Breakfast was simple.. expected more varieties especially for children menu.. Some receptionist was not cooperative.. on first day check in I did mentioned that I has 2 days separate booking.. she nodded but didn't look at me.. told me to wait.. after more than 5 mins standing she telling me that my reservation on different days. Hope can hear to customer request.. I lost my shawl there which is sentimental important to me.. hope the management able to find the shawl..

The ambience is amazing, 24/7 room service, the restaurants are beautifully located within the premises, there's pool, spa and gym access. Manasa one of the wait staff at the Lotus was absolute picture of hospitality - she was there both nights when I showed up for dinner quite late and was absolutely attentive and pleasant.

When I requested to loan towels for a day to return the same evening and I was not checking out at the time, the amount of explanation it needed felt a little petty for such a large establishment. I understand everyone is doing their job and I will encourage if you have any special requests, inform the staff. They will try their best to accommodate them - that is for sure so it's still a complement to the team!

The restaurant is built on an island in the midst of an artificial lake. This setting looks charming. Breakfast buffet was excellent with a wide choice of items.

We were in a slight hurry to load everything into the car during check-out. I left something behind at the main door. (A wooden handicraft doll purchased from the local handicraft shop). The hotel DID call me to inform me that I had forgotten something on the steps. But by then three hours had passed and we were too far away to turn around.

Property is very nice. Room is spacious. It's clean Restaurants are very good and staffs in restaurants are very nice Food is also very good. My kids enjoyed the food

Main problem for us is that, we came back to room at night after dharshan with full tired, but the key did not work. Although the nearby staffs took immediate steps to get us the inside the room through master key, but we had our kid sleeping on our shoulder and 1 more kid is very sleepy and we were waiting outside the room just because the key got inactivated, is something which we cannot bare at that time. 2nd main problem is, in many places they have written penalties. Example: 1. If you check out from 11:00 AM to 15:00 PM(I think), you may have to pay half the room rent. 2. And if you wipe your sinthoor or Kumkum using the towel and if it cannot be washed, they have written inside the room that fine will be charged. Overall I strongly this property.

Compared to similarly priced options in Tirupathi, this one has the vibe of star hotel. Breakfast was ok. Parking was good. This was our 2nd stay at this hotel. Got discount at Krishna restaurant; food was ok there.

Wallpapers in the room started to peel off. Shower head can be better. Quality of towels, bedsheets and pillows must significantly improve.

The restaurants are very well designed with a very tranquil view of the water body in the hotel. The selection was very nice, and the staff and very courteous as well as most helpful. Mr Ramesh, who is the restaurant Manager took the time to attend to the specific needs, and maintained a good decor of the restaurant. Ms Lakshmi was most helpful in helping to choose the fare. Ms Durga did a great job with excellent service at the table

Location.

It's a rated five star hotel but it doesn't have room slippers, they doont provide bathrobe, nor shaving kit, nor a comb. They don't have smoking rooms. Every time u want to have a smoke you have to go from your fourth floor room to main entrance gate. No lounges. Second resturant Krishana is ghastly. For five people dinner you have to wait for 30 mins till your order is received. Too too slow service Bar is good Food is good Brekfast is so so Car booking is good Games room is just name sake.

Absolutely breathtaking location! Waking up to the sight of a small waterfall right from our room window was truly magical. The proximity to the mountains added to the serene ambiance. A perfect escape for nature lovers. Highly recommend

The location was fantastic, and the view from the room was stunning. However, the bathroom could use a thorough cleaning. It detracted from the overall experience