The location was quite a distance from shopping mall but still convenience to go there as we were travelling by car. However the room level we were given was noisy due to big families having children so it was quite noisy along the corridor. The room was very warm when we arrived and the air con took awhile to get the room cool. Overall the room given was very roomy and clean and the beds were comfortable to stay

The lift service was very slow in the morning cos it was busy with guests with kids so it took while to get to our room

My wife and I have chosen to return here again for a long stay soon, based on our good past experiences. You get more with the room, for a cheaper price compared to other 4 star hotels. For the price we'd pay for a plain room in other hotels, we can get a large room with a big balcony and ocean view. The rooms are clean, and the TV has more channels to watch. There is a large selection of food at breakfast, and the lobby and restaurant are very nice aesthetically. The staff has always been courteous to us. Finally, the gym has a good amount to choose from, and the pool area is well maintained. Highly recommended.

Stayed for one night only to sleep, so I cannot rate the communal facilities (pool, gym, etc.) Otherwise, nice hotel, amazing staff. Breakfast is standard for the pricing.

There were noisy guests running and shouting outside of our rooms (9th floor) until past 11pm. Colleague told me she called front desk, but this didn't really solve the problem. I understand this is less the hotel's fault and more guest behaviour, though, so.

Staff were friendly and supportive. Restaurant served good food with reasonable cost compared with other hotels of the same class.

I wanted shower curtain equiped in the shower room. It may not be this hotel’s fault, but noisy voice from the corridor disturved my sleep early in the morning.

Lovely hotel ,I had the junior suite ,great room,just shame the architect didn't give it sea view ,bit it's a great room.reception ladies and restaurant reception ladies are superb ,poilte ,helpful and welcoming

Gym could have done with some more equipment

Beautiful and clean rooms with comfortable beds.A large selection of food and a tasty breakfast.

Slow wifi connection.Very modestly equipped fitness room

Quiet, clean rooms, friendly staff, convenience store on ground level.

A bit drive to the shopping center (mall)

The hotel is really have good view and the staff is so friendly, especially Putri who very good in her hospitality helping me since I check in to the room.

nothing,

Nice comfortable hotel with excellent staff ,the reception lady staff were so polite and sincere

Location is a bit isolated but hotel has everything you need to not to go out

Room was amazing size great view from balcony. Staff friendly. Breakfast buffet great selection.

Pool under construction but when done will be a great spot.