Off course the room ...i like the room very much, it was more than my expectation. Breakfast are delicious too, and it were too many options, that I cant take all of them :-)....just a suggestion, how if Hotel serve many options of Sundanese food for the breakfast...like "ketan panggang oncom", I like the meal very much... Unfortunately I cant tell u my experience of pool and spa, since I haven't try those facilities. But overall, I like the hotel service very much.

The parking area...its small and always full...it was quite difficult to find a proper parking space... maybe i have to use valet service next time

One of the best hotels i have stayed in Indonesia so far so luxurious and the staff were very friendly . The food was soo good , so many options. The view from the room is so good plus there is a mall near the hotel .

The hotel needs renovation. I saw a small bug plus a cokoroach in the bathroom and this is so not acceptable.

The room was super spacious and clean, loved the automatic curtain blinders. Toilet was superbly clean too! Walking distance to trans studio theme park and mall, very convenient. Got the chance to have breakfast at the 18th floor club lounge. Service was exceptional and the staff there were extremely warm and polite. Honestly the BEST hotel breakfast experience EVER! Thank you Trans Luxury Hotel Bandung for ending my honeymoon on a high note!

Payment options are quite limited, especially for foreigners. We had to try a few different options to make payment, as some of our cards were not accepted. There was no option for NFC contactless payment method, which would have made the transactions a lot simpler!

I like the wide range of food for breakfast buffet. There were Indonesian, Chinese, Western and Japanese food for breakfast. The other thing that I like about the hotel is the pillow menu which offered 4 to 5 types of pillow to suit the needs of the hotel guests.

What I did not like was the quality control on the cleanliness of the bathing towels. I requested for new bathing towels and I got a dirty towel instead. I had to request for a change of the bathing towels again. The hotel customer relationship officer apologised for the oversight.

The hotel was so comfy so I extended one more day

Clean and comfortable room, strategic location close to the mall, easy to find if we need something. The breakfast menu is varied and always delicious. All the staff are very friendly and always helpful, thank you.

The restaurant is too busy on weekends at breakfast time. Please remind guests who are going to breakfast not to wear pajamas, I saw yesterday that several guests were still wearing clothes for sleeping or shorts for sleeping. Even though it is clearly displayed in front of the restaurant, how you should dress when going to breakfast at the restaurant, thank you

every thing except restaurant

every thing was terrific except the restaurant. The restaurant needs to serve a variety of meals and is not limited to Indonesian food.

The Trans Luxury Hotel is an outstanding hotel with excellent, caring and attentive staff . The attention to detail in the hotel to every aspect of customer comfort is superb. Overall a wonderful experience and I will always prefer this hotel when travelling to Bandung

Just the traffic jams outside the hotel especially in the evenings. This could have been due to this time ( fasting month) and due to large traffic to the property due to the mall and amusement center in the same premises

the room is very comfy, restaurant very good, staf very good hospitality, pool with warm water and sand very suitable for kids, guest can choose alternate option pillow depend on their needs, and free drink in minibar is quite good.

the rule of breakfast who limited kids breakfast until 5 years old, maybe they can improve it for kids under 10 years old or guest can pay with rational price for example IDR 150/pax

a beautiful hotel with hospitality beyond words. the whole experience is 5*, the room, the toiletries, the slippers, the linen, the pillow options, the mattress, absolute cleanliness everywhere. The wonderful Gym is equipped with newest and stylish techno gym machines. the service of the staff is impeccable and deeply caring and that makes a difference in the overall experience staying at Trans. We are obliged by Indah at the front desk, Ahmad and Supri at the breakfast area, amazing people!! The prices in the hotel restaurant & lounge are reasonable and well deserved. If coffee quality is important to you, they serve illy !!! ☕️🤎

the pool is so very busy on Sundays and no single lounger is free unless you go there first. if the guests at the adjoining rooms or the ones on top are noisy you will feel it unfortunately, no matter at what time of the day.