Gorgeous hotel. Junior suite was beautiful. Gardens are lovely and everything was very clean and well maintained. Better than photos on their website.

Staff have basic English and need training to help guests. After being out all day our room hadnt been cleaned so we had no water either. I was met with blank looks at reception and was asked to talk into Google Translate 😳. Bizarrely I was then asked if I had “requested”the room to be cleaned! I said don’t you do it every day and was then told yes!

Modern and new hotel (opened last year), and the layout of the room was great. We stayed 3 nights in a 2bd/2ba villa and it was spacious and perfect for 3 people. The service from the front desk, and housekeeping were great. The food and staff at the restaurant was excellent as well, and the afternoon snack was a nice touch. We really appreciated the gardens, waterfalls and the water fountain show too. There are not much restaurants nearby and you must have a driver or a car to get around. The hotel located a driver for us to enjoy the local sites, and that was great. Communication with Novi via WhatsApp for all our needs before and during the trip was excellent.

Nothing, it rained a lot while we were there, but not the fault of the hotel.

The rooms were large, in our room was a shower and a tub, both with warm water, staff was friendly

Included dinner means there is a limit of 150000 IDR, which isnt enough for the meals offered…. Means you always have to pay extra! We had termites and aints in the bathroom. We are not picky, but couldnt stay in the bathroom longer than a minute. They didnt even stop to climb on and into our toothbrushes. We also found hair on our bed (not ours, it was before we slept in it….)

Breakfast was excellent though choice somewhat limited. Evening meal was excellent but limited choice also. Surroundings and garden were relaxing to be in and back ground music enhanced the experience. 2 bedroom villa was very comfortable. Complex opened in March 2023 so everything was new and villa tastefully decorated Parking was easy. There was no need for room ac as quite cool at night. Reception/check in was efficient and welcoming !

Cost of stay was a bit high but the quality and service was worth it.

It highly recommended for who wanna stay with family, every single spot is beautiful. The place is clean, comfy, and the grapes garden in front of our villa is my son favorites spot.For sure we will come next time

I prefer may put air conditioner, it was hot during the afternoon, and the phone is not working.

Overall experience was amazing, our rooms were very clean, afternoon tea service was a nice gesture, the boys are very entertained by evening fountain show and the Koi feeding.

Nothing to be not liked about the property, the exception only to the staffs that need to be more attentives towards guests specially in food orders.

Completely surprised us. The online photos do not do it justice. Opened in April 23, educational concept and gardens, villas super clean and very modern. As a base to explore Bedugul excellent location. We used it as a base to climb Gunung Catur and visit Pura Pucak Mangu, the northern guardian temple.

Nothing to dislike

Place is very good and the weather is awesome colder than the other areas in Bali Concept is amazing

Food options were limited Soundproof system to doors and windows is not there but it was not a big deal only sounds of the natures

Facility in very good shape, seems almost brand new and well maintained. Spacious room and beautiful garden. Exceptionally friendly staff. Focus on local produce in the restaurant and sustainability. Tasty complimentary 5o’clock snack.

The water fountain show at night is really cool. The food at the hotel restaurant is top notch. The mountain area and garden are beautiful.

No fridge in the room. Couple of flies were in the room and were a pain to deal with.