The staff was very friendly. At the time of our stay we were the only ones (out of 8 bungalows) staying there which was pretty great :) It is all very well maintained. The breakfast is the best we had during 4 weeks in Indonesia! We liked the fact that the restaurant is a bit "far" from the bungalow.

We read all the reviews of previous guests. And most of it is true: some issues with running water and several flies in the outdoor bathroom, and yes the gecko is also living there. But there is basically nothing the staff could have done any better. Also, you are on the Gilis and a bit more in nature than elsewhere.

This being our third time we stayed here, it was great as usual. The staff were super attentive to all our needs and special shout out to Herman and Agnar who were just awesome. We had an issue with our AC this time around and they shipped in a new unit from Lombok within a few hours. Really hoping we can come back one more time before we leave Indo for good.

This time around, the pool had a really strange smell about it, not chlorine but some other cleaning chemical which was super strong and not pleasant, made our boys eyes sting, which was not the case the last two times we stayed here.

- Very clean and very comfortable (Most comfortable bed/mattress we had so far in 3 weeks of travelling Indonesia) room - Free drinking water in the room - Nice outdoor bathroom - Outstanding breakfast

As one of a few rooms in the hotel, we only had a cold shower. However the hotel told us right after booking and it was not a big deal!

The bungalows are in a great location, just a few minutes walk from the beach but set back enough so it's nice and peaceful. There are also lots of nice restaurants close by! The bungalows are set out in a really nice garden, with a pool in the middle. They're comfy and cosy, and kept very clean. You also get a full water cooler to use for your stay. The breakfast included is a great bonus, as it's in a cafe on the beach, where you can also use their sunbeds for the day.

Each morning we did wake to a smell of burning. Local people make small fires early in the morning, and this happens very close to the bungalows. Because the bathrooms are open, the smoke easily comes in.

I highly recommand. Everything was perfect: the location was great, you can reach almost any place within 10/15 minutes max. The bed was comfortable, the water was hot and the pressure was strong enough to enjoy a nice shower outside. The breakfast was very good and filling and it was worth it to walk for 10 minutes to reach the restaurant. The garden was colorefull and cute, it was such a piece of heaven. Compare to other hotels, you barely hear the mosque from inside at night (with earplugs at least)

The floor was a bit dusty which made sometimes the floor mudy if you walk with wet feet but except this little detail , everything was perfect

This was our second time staying at Gili Air Bungalows and again, it didn't disappoint. There's nothing not to like about this place. The staff were fantastic, the rooms spotless, the beds are super comfortable and the AC works well. The pool is awesome too, especially for toddlers as it has a separate shallow section. Breakfasts were always good, thanks to the staff there for being wonderful with our kids. Big thanks to Herman who made our stay awesome. We will be back again for sure!

Only a tiny thing, and that it could do to have hooks in the bathroom as when you're a family of four, the towels don't all fit on the small drying ladder in there.

Helpful friendly staff both at the bungalows and at the chill out restaurant for breakfast and all day as required. Helped organise anything we asked for, bike hires, horse taxis, boat taxis, glass bottomed boat snorkel trip which was toddler friendly, laundry etc. Really helpful and supportive of toddlers and challenges eg, seats on bikes, shallow pool. Good sized bungalow rooms with big bed and mosquito nett/ 4 poster, effective air con and fan, a fridge/freezer and big water dispenser, spacious bathroom and balcony.

No bedside light. Shower was just the high fixed head which wasn't working properly so went out in random directions and even the coldest was too hot for my toddler to use. The bidet hose kind of worked to wash him with but didn't quite reach and was hard not to power spray. For me the stones looked lovely and my toddler enjoyed playing with them, but were hard to believe were kept clean.

We loved staying at Gili Air Bungalows! Very comfortable place for families, we loved the room, balcony and pool. Location is close to the main sites, in my opinion the best area to stay!

You will need to walk a bit to get to the breakfast place, for us it was not a problem at all as we rented the bikes from the reception, and it was quite fun for our daughter (they have sit for kids) but just to be aware in case someone has any limitations. And by the way, the breakfast place was great, big amount and beach view.

Brick villa’s are really comfortable. Comfy mattress and big partially open bathroom. Lovely tropical garden with decent pool and plentiful loungers plus 2 raised seating areas. Peaceful location but just 50 metres from beach & best snorkelling spot. Breakfast is 6 minutes walk away but fantastic and can use the facilities at the cafe for free. Lovely helpful staff (thanks Ayu) would definitely stay again - Gili Air is blissful

Nothing but being picky the traditional bungalows are a bit dark. Price is also a bit high but then it is Gili Air

Breakfast is at a restaurant on the beach about a 7 min walk. Food basic but good for being included in your stay! You can also use the beach loungers there as well. Very nice staff. Rented a bike every day, the bike was in pretty poor condition but it worked and was convenient. The garden and the pool feel like a lovely oasis. I spent each evening on my out door bed in the peaceful place and swam in the pool at night looking up at the stars. Good location for biking and walking. Tip: there’s a foot wash station just to your right at you walk in, I unfortunately didn’t notice it til I was leaving!

The lighting in the room was dim.