Always a pleasant time staying in this hotel, it has direct access to PIM, our favourite Mall. The best location as it's really close to our home (we're having trouble with water pump) so we decided to stay at our second home. And the entertainment for kids durung bfast also comes in handy... (magic and baloons)

Almost nothing...very pleasant stay 😉

Been here many times and always pleased with the service of the staff.

This time we were given a low floor without a view. Disappointed.

Everything! The staff, the service and the location of the hotel. Very central and convenient!

The service and staff were excellent. They go above and beyond to ensure our stay was enjoyable and as comfortable as posible. We felt like royalty getting the best treatment and service. Everybody was so accommodating, polite, and made us feel super special. They are attentive and offer their services with genuine smiles. From the front desk to the banquet staff and even the chef, everybody was so welcoming and gave us the time of our lives. We loved every secomd staying at the Intercontinental Pondok Imdah and would definitely stay there again when we're back in Jakarta. We're extremely impressed!!!

great locations connected to the mall, room facility meet new standard, access to all areas very easy . the view of the beautiful city Jakarta and the golf course is stunning. I did request for the best view and they are deliver best service. the staff in front desk (Ricky) excellent and very helpful with transport booked and organise the breakfast in the morning. This is my first experience and won't be the last! will see you again Jakarta.

I am visiting the swimming pool on my second day of my stayed , Kids allowed to use the adult swimming pool , I am not sure if this is the hotel management rules, but May I suggest to be strict rules that kids are using their own facility so adult who stayed in the hotels able to relaxed and enjoyed the facility as well. so far only the pool that I unable to enjoyed while I am stayed.

Everything exceeded my expectations. I came to celebrate my family's birthday and asked for special birthday arrangements in the room. The room was decorated more than I expected which made my family happy to be there. The check-in process was seamless, and everyone was really deserving the 5-star services of the hotel. Very much well-trained and service-minded. The room itself was amazing, mattress and pillows were comfortable, and the amenities were from Byredo. Sustainable and high-quality. Really really enjoyed the whole experience from check-in to check-out with the best facilities, services, and location possible. Top notch.

Nothing really. I could talk endlessly about their positive side, nothing about the negative side.

The location of this hotel is absolutely superb! One of the highlights for me was the convenience of being able to walk to the nearby malls (PIM 1 – 3), which offered a fantastic selection of shopping and dining options. It was such a pleasure to have easy access to excellent restaurants and a variety of stores without having to worry about transportation. Additionally, the breakfast spread at this hotel exceeded my expectations. The selection was enormous and the quality of the food was top-notch. It was a delightful experience to start each day with a wide range of delicious options to choose from, ensuring a satisfying and energizing meal. All the staff were attentive and eager to please!

Nothing

Excellent location - next to a very good mall. Starbucks in the lobby. Good place to stay if you are doing business or want to be in South Jakarta. Staff lovely and helpul. Wifi very good and free.

The only negative I had was that even though I was on the 21st floor, the noise of the traffic at 1 am in the morning was quite loud.

The breakfast was good, there were many varieties of food. The location is adjacent to the malls..so it was easy to find foods for lunch or dinner.

We didn’t find anything that we didn’t like.

Top hotel! as always.

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The service was impeccable. From the doorman, concierge, reception to the restaurant staff, everyone was kind and professional. The rooms were clean and well maintained. Beds comfortable. On the morning I left, I had to leave at 5:00am and did not have access to the buffet breakfast as it was too early. But the hotel packed for me a wonderful breakfast box for me to enjoy in my room at 4:30am. I would definitely return again.

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