242 reviews
From
$123Jl. Sultan Iskandar Muda, Jakarta, 12240, Indonesia
242 reviews
1/55
From
$123Free parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Indulge in luxury and sophistication at the 5-star Sheraton Grand Jakarta Gandaria City Hotel, located just 4.7mi from the bustling city center of Jakarta, Indonesia. With 242 glowing reviews, this hotel offers a top-notch experience for travelers. Prices start from just $123 and include a delicious breakfast to start your day off right.
This impressive hotel spoils guests with free amenities such as parking, outdoor swimming pool, and Wi-Fi. You can also enjoy the fitness center, live music, and a relaxing sun deck. The hotel is pet-friendly and has a kid-friendly buffet, elevators, and wheelchair accessibility. For an additional fee, you can take advantage of the shuttle service, airport shuttle, golf course, and business center. With a range of luxurious features and comfortable rooms, the Sheraton Grand Jakarta Gandaria City Hotel promises a fulfilling and relaxing stay for all.
The Sheraton Grand Jakarta Gandaria City Hotel offers a delightful experience for travelers seeking luxurious relaxation. Guests can unwind and soak up the vibrant Indonesian sun at the hotel's adult-only outdoor pool, open all year round. The pool provides an oasis of tranquility and exclusivity, perfect for unwinding after a day of exploring the bustling city. Whether it's a refreshing swim, lounging by the poolside, or enjoying the serene ambience, the hotel's pool guarantees a memorable and rejuvenating experience.
For a memorable dining experience, guests can visit the Anigre Restaurant, where they can indulge in a wide range of international cuisines in a modern and family-friendly ambiance. The restaurant provides a perfect setting for guests to savor exquisite dishes prepared by talented chefs. Whether it's a hearty breakfast to kickstart the day or a delightful dinner to conclude a day of adventures, Anigre Restaurant promises culinary delights to suit all palates. With its inviting atmosphere and delectable dishes, it's an excellent choice for guests seeking a delightful dining experience within the hotel.
At the Sheraton Grand Jakarta Gandaria City Hotel, convenience is key. Guests can take advantage of various payment options, including cash, Mastercard, American Express, JCB, and Visa. This flexibility ensures that guests can settle their bills using their preferred payment method, allowing for a smooth and hassle-free experience throughout their stay. Whether it's settling accommodation expenses or indulging in the hotel's many offerings, the diverse payment options cater to the convenience of all guests.
Closest airports
Halim Perdanakusuma Airport
7.6miSoekarno-Hatta International Airport
12.1miFree parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
View
Wheelchair accessible
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Private Bathroom
Parking On Site
Show 19 photos
Club Suite, 1 Bedroom, Business Lounge Access
1 King Size Bed
x8
+
x5
More details
Club Suite, 1 Bedroom, Business Lounge Access (1 King Bed) includes a king-size bed 150-183 width.
Run Of House
x10
+
x6
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Room Run Of House
Show 16 photos
Deluxe, King
1 King Size Bed
+
More details
Show 6 photos
Large, King
1 King Size Bed
450 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in comfort and space with our 452 sqft double room featuring a luxurious king-size bed, air conditioning, and a private bathroom with a bathtub and free toiletries. Perfect for a relaxing stay for 2 adults and 1 child.
Show 7 photos
King Room
1 King Size Bed
375 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
Room, 1 King Bed, Non Smoking is 377 square feet and includes a king-size bed 150-183 width plus satellite tv and ironing set.
Show 6 photos
Room - 2 Double
2 Twin Beds
375 sqft
City view
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 2 beds.
Show 7 photos
Suite, Club Lounge Access
1 King Size Bed
615 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in luxury and comfort with our spacious 614 sqft suite featuring a king bed, Club Lounge access, and a private bathroom with a bathtub and free toiletries. Enjoy exclusive amenities and a peaceful stay in a non-smoking environment, perfect for 2 adults and 1 child.
Show 19 photos
Club Suite, King, 1 Bedroom
1 King Size Bed
820 sqft
x8
+
x5
More details
Club Suite, 1 Bedroom, Non Smoking (1 King Bed) is 818 square feet and includes a king-size bed 150-183 width plus satellite tv and ironing set.
Show 6 photos
King Room, Club Lounge Access
1 King Size Bed
1 Sofa Bed
375 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
"Experience luxury in our spacious 377 sqft room with Club Lounge access, a king bed, and a sofa bed, perfect for 2 adults and 1 child. Enjoy top-notch amenities, including air conditioning and a private bathroom with bathtub and free toiletries."
Show 7 photos
Large Suite, Club Lounge Access
1 King Size Bed
830 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in the spacious 829 sqft suite with exclusive club lounge access, featuring a king-size bed and luxurious amenities like bidet and bathtub. Enjoy a comfortable stay for 2 adults and 1 child, while relishing the convenience of air conditioning and elevator access.
Show 6 photos
Room - 2 Double, Club Lounge Access
2 Twin Beds
375 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
"Experience luxury with Club Lounge access and 2 twin beds in a 377 sqft room. Enjoy exclusive amenities like air-conditioning, free toiletries, and a bathtub."
Double Room
1 Double Bed
x4
+
x3
More details
Room, 1 Double Bed, Non Smoking includes a double bed 131-150 width.
Show 6 photos
Large, King, Club Lounge Access
1 King Size Bed
1 Sofa Bed
450 sqft
City view
Private Bathroom
Bathtub
Minibar
+
More details
Indulge in luxury with access to the Club Lounge, a spacious 452 sqft room with 1 king bed and a sofa bed, perfect for 2 adults and 1 child. Enjoy premium comfort with air conditioning, free toiletries, and a soothing bathtub in the private bathroom.
Show 9 photos
Suite
1 King Size Bed
Minibar
Flat-screen TV
Tea/Coffee maker
Wheelchair accessible
x8
+
x5
More details
Club Suite, Double, 1 Bedroom
1 Double Bed
1 King Size Bed
+
More details
Club Suite, 1 Bedroom, Non Smoking (1 Double Bed)
Grand
1 Double Bed
+
More details
Grand Room, 1 Double Bed, No Smoking includes a double bed 131-150 width.
Show 17 photos
Club, King
1 King Size Bed
375 sqft
+
More details
Club Room, 1 King Bed, Non Smoking is 377 square feet and includes a king-size bed 150-183 width plus satellite tv and ironing set.
Presidential Suite
1 Double Bed
+
More details
Presidential Suite, 1 Double Bed, Non Smoking includes a double bed 131-150 width.
Suite Business
1 King Size Bed
+
More details
Room - 2 Double, City View
2 Double Beds
x4
+
x3
More details
Double Room, City View
1 Double Bed
x10
+
x6
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Suite, City View
x8
+
x5
More details
8.7
242 reviewsFrom
$123Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇸🇬
Helena
9.1
9.1
Breakfast - the variety of food at the Anigre restaurant was excellent! The service staff were all so friendly & courteous, especially the manager Pak Indra, and one of the hostesses Sarah, who went out of their way to ask for feedback and listened attentively. Chef Syarhul Ramadhan appreciated my feedback so much that he even prepared a special breakfast for me on my last morning at the hotel. Room service was also excellent and my request for really hot soup was certainly catered to. Daily cleaning service was also very good.
1. Sometimes the cleaners forgot to replace items used, e.g. to replace shower caps which they removed, but then made an excellent recovery after I provided some feedback. 2. I believe that the telephone cable was loose whereby it disrupted voice communication (altho I did not make a complaint as I did not use the room phone much). 3. There was also something wrong with the sound system of the TV; no sound on 1 of the movie channels, on another channel had to increase sound level to quite high (perhaps it needs an external sound bar),
🇩🇪
Franco
10
10
Extremely friendly staff, very supportive and service oriented Front Desk and Lobby Lounge teams. Guest room like all areas of the hotel are very clean. Very well equipped gym and a pool big enough to really swim. Excellent breakfast buffet offering a wide variety of dishes from different Asian to European/ Continental styles. Very good coffee!! The public areas of the hotel and of the Gandaria Mall which is directly next to the hotel are both packed with beautiful and impressive pieces of contemporary art.
🇮🇩
Riri
9.1
9.1
The comfy bed, spacious room for three of us, clean and spotless areas from lobby to the room. I loved the welcome message on the mirror, the afternoon snack though only some nuts and juice but it was really thoughtful. The guest service who called us in the evening asking if we needed anything. And the surprising extra service for us to have breakfast at the Executive Club, much appreciated and my daughters loved it as well. We're not a family who goes to the mall that often on the weekend because there usually is too much traffic, so it was just nice to be able to just go down to have some dinner and just enjoy ourselves. A pity that we did not go up to the Executive Club at night to enjoy the cocktail as we were too tired to do so and my youngest was not 18 yet. That was not our usual weekend, but certainly was a delightful one. Thank you, Sheraton!.
Nothing
🇮🇩
Agus
9.1
9.1
3 days very well spent here during sudden weekend staycation. Many things we like from this hotel: 1. Location of course (it's just one step to Gandaria City) 2. Breakfast at 20th floor lounge. Thanks for great hospitality, especially to Ms. Mei and all other staffs there. They were so kind. Somehow all of staffs in every post were very kind and helpful 3. Check in so fast eventhough we were coming a bit too early 4. Swimming pool We'll come back again someday
Nothing
🇯🇵
Brian-hub-joji
9.1
9.1
Great service and consideration at breakfast. The special service (grilled fish) for long stays was also great. Polite and beautiful cleaning, friendly and attentive staff (cute elephant modeling with towels, kind provision of mouse pad). Prompt reception reception (light failure, ice, bottle opener, quick response to any order). Quality laundry service (a little expensive). A full gym space and a spa where you can get healing.
There are no major problems. If I dare to mention the improvement points, the following. If these are improved, it will be the best of the best. ・ Laundry service: It is even better if you have a plan with laundry (N sheets a day, etc.) like other hotels. ・ Breakfast: I would like to see more non-spicy items in the buffet options. The soup stock of chawanmushi is a little too light. It is better to use soup stock (Japanese soup stock). In Japan, it is common for chopsticks to be a little thinner and shorter overall. I would like you to prepare a type of chopsticks whose thickness gradually decreases from the part you hold to the tip.
🇬🇧
Jason
10
10
They put an amazing birthday welcome for my wife in the room. My wife was very very surprised and excited happy to see the birthday welcome..it made her birthday more special. The best birthday she had.
Nothing can't think of anything
🇮🇩
Reniar
8.2
8.2
the location was great and excellent services.
if you’re staying with your toddler, please be aware with the open plug near the bathroom door.. ask the room services to have a babyproof. a part from that it was a pleasant stay
🇮🇩
Carla
9.1
9.1
the comfy and coziness of room and facilities. Also, the welcoming and the warm greetings from all the staff members.
the traffic of the cars in front of the hotel is quite crowded and sometimes jammed.
🇲🇾
Datin
10
10
The breakfast and room service choices were excellent. Location and facilities exceeded my expectations. Will definitely recommend the place to others.
None
🇲🇾
Lim
10
10
Elegant decorations and lovely luxurious ambience. The staff were super friendly and helpful.
The lifts were slow at times.
Attractions
KidZania Jakarta
2.2miPejaten Village
4miJalan Surabaya Market (Pasar Antik Jalan Surabaya)
5miNational Museum
5.4miIndonesia National Monument (Monas)
5.6miGlodok (Jakarta Chinatown)
7.3miMuseum Wayang (Puppet Museum)
7.8miFatahillah Square (Taman Fatahillah)
7.9miSunda Kelapa (Jakarta Old Port)
8.1miTaman Mini Indonesia Indah (Beautiful Indonesia in Miniature Park)
8.6miAncol Dreamland (Taman Impian Ancol)
8.9miWaterbom Jakarta
9.4miBogor
24.6miBogor Botanical Gardens (Kebun Raya Bogor)
24.8miAttractions
KidZania Jakarta
2.2miPejaten Village
4miJalan Surabaya Market (Pasar Antik Jalan Surabaya)
5miNational Museum
5.4miIndonesia National Monument (Monas)
5.6miGlodok (Jakarta Chinatown)
7.3miMuseum Wayang (Puppet Museum)
7.8miFatahillah Square (Taman Fatahillah)
7.9miSunda Kelapa (Jakarta Old Port)
8.1miTaman Mini Indonesia Indah (Beautiful Indonesia in Miniature Park)
8.6miAncol Dreamland (Taman Impian Ancol)
8.9miWaterbom Jakarta
9.4miBogor
24.6miBogor Botanical Gardens (Kebun Raya Bogor)
24.8miAirports
Halim Perdanakusuma Airport
7.6miSoekarno-Hatta International Airport
12.1miAnigre Restaurant
Cuisines
InternationalAmbiances
Family Friendly•ModernLocation
OutdoorAge restrictions
Adults onlyAvailability
All seasonFree parking
Outdoor swimming pool
Free wifi
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
View
Wheelchair accessible
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Bidet
Bathtub
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Happy hour
Live music/Performance
Temporary art galleries
Themed dinners
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Evening entertainment
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
Private check-in/out
General
Air conditioning
Convenience store on site
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Hypoallergenic room available
Non-smoking rooms
Room service
Smoke-free property
Soundproof rooms
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Dining area
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Fitness
Fitness center
Locker rooms
Outdoor swimming pool
Personal trainer
Public Bath
Transportation
Airport shuttle
Car rental
Shuttle service
View
City view
Pool view
View
From
$123Check-in
From 15:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 5 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Mastercard,
American Express,
JCB,
Visa,
Cash only
This property accepts cash.
When are the check-in and check-out times for Sheraton Grand Jakarta Gandaria City Hotel?
The check-in time at Sheraton Grand Jakarta Gandaria City Hotel is 03:00 PM and check-out is at 12:00 PM.
Is free parking available at Sheraton Grand Jakarta Gandaria City Hotel?
Yes, parking is available at the Sheraton Grand Jakarta Gandaria City Hotel. The hotel offers free on-site public parking, and no reservation is required.
What's the nightly rate at Sheraton Grand Jakarta Gandaria City Hotel?
For Sheraton Grand Jakarta Gandaria City Hotel, room prices kick off at $123. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does Sheraton Grand Jakarta Gandaria City Hotel offer?
The hotel offers a variety of room types including Double and Suite, with accommodation for 2 adults and 1 child in each. Smoking is not allowed in any of the rooms. Bed sizes range from King to Twin, and the room sizes vary from 377 sqft to 829 sqft, with some rooms featuring sofa beds for additional sleeping options.
What is there to do in Sheraton Grand Jakarta Gandaria City Hotel?
Guests at Sheraton Grand Jakarta Gandaria City Hotel can indulge in a variety of leisure amenities during their stay. They can savor delectable meals at the on-site restaurant, Anigre, which serves international cuisine in a family-friendly and modern ambiance. For relaxation, guests can enjoy the outdoor swimming pool, which is available all year round, and exclusively for adults. Those seeking to stay active can take advantage of the hotel's fitness center. Additionally, guests can enjoy live music or performances in the evening. The hotel also offers a pet-friendly environment, 24-hour front desk service, and non-smoking rooms for a comfortable and convenient stay. With these amenities, guests can have a memorable and enjoyable experience during their time at the hotel.
Is there a swimming pool at Sheraton Grand Jakarta Gandaria City Hotel?
The Sheraton Grand Jakarta Gandaria City Hotel has one pool available for use, which is open all year round. The pool is located outdoors and has an age restriction for adults only.
Does Sheraton Grand Jakarta Gandaria City Hotel have on-site restaurants?
The Sheraton Grand Jakarta Gandaria City Hotel features an on-site restaurant called Anigre Restaurant. It offers a family-friendly and modern ambiance, serving international cuisine.
Does Sheraton Grand Jakarta Gandaria City Hotel accept credit cards?
Yes, Sheraton Grand Jakarta Gandaria City Hotel accepts credit cards such as Mastercard, American Express, JCB, and Visa. Additionally, cash payments are also accepted at the hotel.
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