The super friendly staff, the size of the bedroom, clean. I had a good stay here, though it was not perfect (see what I didn’t like about the property)

The property is not very well maintained, yes it is clean & seems to be maintained at glance, but if you try to look it in a more detail inspection you will notice; you could see that some of the bamboo gates are missing, the lift is old, the curtain looks okay at first but if you noticed the inner part, oh it was torn, things like that. Super sad to see this beautiful property in that kind of condition. I hope the management will improve the maintenance of the property.

What a wonderful affordable place to stay. Not 5 start luxury, but does what it needs to. Would stay here again. Staff were brilliant and attentive to any requests. Food exceptional. Away from the hustle and bustle of kuta, but close enough to go there daily for a few $$ in a grab.

Could use some updates, but did notice they were starting those when I left. Air conditioning units on the balcony make them very hot, depending on which side you're on..

very spacious rooms, beds were very comfortable and staff couldn’t do enough for us even came running after me when I forgot my iPad in the room. very close to the airport

rooms a bit tired, bar and restaurant shut which we didn’t know until arrival.

Staff was very friendly. Very good airconditioning, Wi-Fi and TV channels. Bed was very comfortable. Free waterbottles everyday. Mini market is only one minute walk from the hotel.

Facilities to pay and booking, staff really polite

In general everything was ok

Beautiful food, friendly staff, awesome room

Having to leave

It was a beautiful stay. Comfy! The pool was beautiful and staff were amazing! So sweet and accommodating. Yummy food from the restaurant.

n/a

Closer to the airport and quite place to stay

Accomodating and very friendly staffs

The suite and food staff

How far away from shops

We initially booked the Royal Suit for the night views but we got a free upgrade to a private pool room instead. It was a large room with a large bed and it had a couch and an eating area and a mini kitchen. The bathroom was also quite big and the room we had had a bath in it. There was a pool table that was accessible for guests and a nice pool (which we never used because we had our own private pool) The location is just outside of the hustle and bustle of the main areas and Nusa Dua beach is not far - about a 10 min drive A staff member noticed I didn't eat any of the breakfast that was provided (as it was not good to be honest but I was not surprised considering the reviews I had already read on here) but he went out of his way to offer to make an omelette and gave me fruit which was so nice of him. Also the next day I didn't want to have breakfast (knowing it would be the same thing and I might not get the Omelette from before) but the same staff member called our room and asked if we wanted the omelette and fruits again and had it delivered to our room. Don't know his name and couldn't find him later to thanks him and tip him but he was amazing!

The breakfast was not so good (aside from what was provided from the staff member) The hotel is a bit old so there quite a few mold and stains everywhere - it would be such a wonderful place if it were cleaned up a little bit more. There is also not much space for parking bigger cars, we were lucky to be the only ones with a car at the time