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+1-833-728-204186 reviews
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$38Jalan Jenderal Ahmad Yani, 91 West Kalimantan, Pontianak, 78124, Indonesia
Reservations:
+1-833-728-204186 reviews
1/116
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Welcome to Mercure Pontianak City Center, your delightful oasis in the bustling heart of Indonesia. Nestled just 2.1mi from the vibrant city center, this 4-star gem invites you to unwind amidst the excitement of Pontianak. For an accessible price starting from just $38, indulge in a cozy stay where comfort meets entertainment, all set within a warm Indonesian atmosphere.
Step into relaxation with our fantastic amenities! Dive into our outdoor swimming pool, perfect for chilling under the sun, or enjoy a soothing massage at our spa. Plus, you won't have to worry about breakfast—it's on the house! Families can also enjoy our kids' pool, ensuring the little ones are entertained while you sip on an exotic cocktail from the bar. With 24-hour front desk service and free Wi-Fi, we’ve got all your travel needs covered!
Our guests rave about the comfortable, soundproofed rooms and stunning views from the upper floors. As one of the top-rated hotels with a whopping 86 reviews, Mercure Pontianak guarantees an unforgettable stay. Whether it’s a business trip or a family vacation, our friendly staff is dedicated to making your journey something to remember. So come on down and let the enchanting experience of Pontianak sweep you off your feet!
After a day of adventures in Pontianak, come back and tantalize your taste buds at the Ebony Restaurant, where modern ambience meets Asian cuisine. Dive into a delightful menu crafted to please every palate, from savory stir-fries to exquisite noodle dishes. Whether you're dining solo or sharing a meal with family and friends, every bite promises to be a culinary journey. And don't forget to unwind with a fabulous cocktail or a refreshing beverage from our stylish bar as you soak in the vibrant atmosphere around you!
When it comes to accommodations, Mercure Pontianak has room options that cater to every traveler’s needs. From the elegant Deluxe rooms equipped with cozy double beds to the spacious Superior options featuring twin beds, we offer a variety of stylish spaces to rest and recharge. Families will appreciate the flexibility of our larger rooms, which can comfortably host multiple guests, while couples can revel in the intimacy of our suites. Each room is designed to provide comfort and tranquility, so you’ll always feel at home after a day of exploration.
As the evening unfolds, take a moment to relax by our pool—a tranquil outdoor oasis where you can indulge in some delightful poolside lounging. While the adults enjoy a serene swim, the kids can splash about in their own designated pool area. Ever-stylish and always refreshing, this delightful setting provides the perfect backdrop for creating memories under the starry Indonesian sky. At Mercure Pontianak City Center, we are here to make your stay not just enjoyable but truly unforgettable!
Closest airports
Supadio Airport
7.8miSpa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Show 8 photos
Superior, King
1 Double Bed
235 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
+
More details
Experience the height of comfort and luxury in our stylish Superior King Room. With stunning city views, a private bathroom, and a range of modern amenities, including a flat-screen TV and air conditioning, this spacious room is the perfect choice for a relaxing getaway. Sleep soundly in the extra long, comfortable double bed and wake up feeling refreshed and energized.
Show 8 photos
Deluxe, King
1 Double Bed
270 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
+
More details
Show 8 photos
Deluxe, 2 Twin
2 Twin Beds
270 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
x10
+
x6
More details
Show 8 photos
Superior, 2 Twin
2 Twin Beds
235 sqft
City view
Private Bathroom
Flat-screen TV
Dryer
+
More details
Standard Room
1 King Size Bed
x4
+
x3
More details
Deluxe
x4
+
x3
More details
Superior
x4
+
x3
More details
Suite
1 King Size Bed
+
More details
7.4
86 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇲🇾
Mohammad
9.1
November 2022
The hotel is convenient situated in the heart of Pontianak City Centre. Just 3 mins walk to Ayani Mega Mall for foods, shopping and other essentials. The staffs were very friendly and helpful, spectacular Indonesian Hospitality. The room is spacious provided with full amenities, very clean and various TV channels in HD (domestic & international). The hotel also provide live coverage of FIFA World Cup.
The WIFI connection was a bit unstable.
🇬🇧
Dl
9.1
May 2023
Junior Suite - this is a Mercure property and meets all the expectations of the hotel chain - large, clean and modern rooms - dining and breakfast were exceptional (and culturally diverse) - if you have the misfortune to find yourself in Pontianak, then staying at this hotel is a small respite from the drudgery of the town !!
it is located out of town - which is not a bad thing given it's in Pontianak
🇮🇩
Chandra
10
January 2023
I loved everything! Especially its strategic position and the cleanliness of the room. Furthermore, in the lobby it's possible to sit comfortably and relax while sipping a fresh drink.
🇦🇺
Zahrina
8.2
October 2022
Extremely accommodating and friendly staff. I love the support for the environment through refillable shampoo and water fountain.
Limited car park and very narrow
🇮🇩
Ekod
8.2
November 2021
Overall, the room where I stayed was very comfortable: clean, no foul smell, and noises from outside was barely audible.
I checked myself in quite early at 2 PM and had to wait for 90 minutes before the room is ready.
🇲🇾
Badiah
10
December 2023
The location is great The staff is friendly The fasilities is clean
🇮🇩
Chandra
8.2
December 2022
Excellent location and breakfast
Parking lots
🇲🇾
Natasya
10
June 2023
food, hotel, facilities.. the best!
🇦🇺
Imelda
9.1
December 2020
Location next to the big mall was good. The pool was clean and we got fresh towels when we went swimming.
Breakfast ..... the buffet food was cold .... I complained so the next day was a bit warmer. cold fried food is horrible :( the fruit platters were fresh and tasty, that was good :)
🇮🇩
Boen
8.2
February 2023
ac is not cold
Airports
Supadio Airport
7.8miAirports
Supadio Airport
7.8miEbony Restaurant
Cuisines
Ambiances
Location
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Air conditioning
Bar
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Live music/Performance
Elevator
View
Upper floors accessible by elevator
Extra long beds (> 6.5 ft)
Free toiletries
Accessibility
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Cycling
Live music/Performance
Themed dinners
Bathroom
Bathtub or shower
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Fruit
Packed lunches
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Invoice provided
General
Air conditioning
Elevator
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Interconnecting room(s) available
Non-smoking rooms
Room service
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Dryer
Electric kettle
Refrigerator
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Spa facilities
Spa/Wellness packages
Transportation
Airport shuttle
Car rental
View
City view
Pool view
View
From 14:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
From 02:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free private parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 16 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
10+ years
Extra bed upon request
$22 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
At what times are check-in and check-out at Mercure Pontianak City Center?
Should you choose to stay at Mercure Pontianak City Center, the doors are open for check-in between 02:00 PM and 11:30 PM. Kindly check out by 12:00 PM.
Does Mercure Pontianak City Center offer complimentary parking?
Yes, the Mercure Pontianak City Center hotel provides parking for guests. The hotel offers free private parking at a nearby location. No reservations are required for parking.
How much does a stay at Mercure Pontianak City Center cost?
Starting rates at Mercure Pontianak City Center begin from $38. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Mercure Pontianak City Center?
The hotel offers four types of rooms: Deluxe Twin Room, Superior King Room, Superior Twin Room, and Deluxe King Room. All rooms are non-smoking. The Deluxe Twin and Deluxe King rooms have a room size of 269 sqft, while the Superior King and Superior Twin rooms have a room size of 237 sqft. The rooms can accommodate 2 adults and 2 children, except for the Superior Twin Room which can accommodate 2 adults and 1 child. The Deluxe Twin and Superior Twin rooms have 2 twin beds, while the Superior King and Deluxe King rooms have 1 double bed.
What is there to do in Mercure Pontianak City Center?
Guests staying at Mercure Pontianak City Center hotel have a plethora of leisure amenities to enjoy. They can relax and rejuvenate with the spa/wellness packages and massage services offered onsite. They can also take a refreshing dip in the outdoor swimming pool or the kids' pool.
For those who enjoy live music, the hotel provides live performances for entertainment. Guests can also enjoy a variety of drinks and cocktails at the bar.
Fitness enthusiasts can make use of the fitness center to stay active during their stay. Business travelers can utilize the business center for any work-related needs.
Guests can rent bicycles and go cycling in the area to explore the surroundings. There are also BBQ facilities available for a fun outdoor gathering.
When it comes to dining options, Ebony Restaurant is available on-site, offering modern Asian cuisine for guests to savor during their stay.
Does Mercure Pontianak City Center feature a pool area?
The hotel has one pool available called Pool 1. It is an outdoor pool that is open all season. There is an age restriction and only adults are allowed to use the pool.
Does Mercure Pontianak City Center have on-site restaurants?
Yes, the hotel has a restaurant called Ebony Restaurant on site. It offers modern ambiances and serves Asian cuisine.
Does Mercure Pontianak City Center accept credit cards and cash payments?
Yes, Mercure Pontianak City Center accepts both credit cards (Visa, Mastercard, American Express) and cash payments.
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