220 reviews
From
$72Jl Alam Sutera Boulevard Kav23, Tangerang, 15325, Indonesia
220 reviews
1/92
From
$72Spa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
Welcome to Mercure Serpong Alam Sutera, a stylish 4-star hotel located at Jl. Alam Sutera Boulevard in the lively city of Serpong, Indonesia. Just 5.1mi from the city center, this hotel offers a convenient escape while still being within easy reach of all the action. With a starting price of $72, this hotel provides great value for those looking to explore the area without breaking the bank.
Boasting an impressive 220 reviews, Mercure Serpong Alam Sutera is a top choice for travelers. The hotel offers a range of amenities including a spa, outdoor swimming pool, fitness center, free Wi-Fi, and a delicious breakfast to start your day right. As a pet-friendly hotel, you can bring along your furry friends to enjoy your getaway. The hotel's 24-hour front desk and airport shuttle service make for a stress-free stay, while the lush garden and terrace provide the perfect spots for relaxation.
Whether you're here for business or leisure, Mercure Serpong Alam Sutera has it all - from modern comforts to a welcoming atmosphere, it's the ideal base for your adventures in Serpong.
Looking for a scenic and relaxing stay? Mercure Serpong Alam Sutera boasts not one, but two impressive outdoor pools. The first pool, available all year round, is exclusively for adults and is located on the rooftop, offering breathtaking views while you take a refreshing dip. The second pool, also available year-round, is a rooftop gem designed just for kids, ensuring the little ones have a fun and safe place to splash around. So whether you want to bask in the sun or enjoy a starlit swim, the hotel's rooftop pools offer a refreshing oasis above the bustling city.
When it comes to dining, you'll be spoiled for choice at Mercure Serpong Alam Sutera. The on-site restaurant, Mint And Pepper, offers an enticing blend of modern ambiances and a diverse selection of cuisines including American, Indonesian, Pizza, Local, Asian, and International options. From comforting classics to exciting local flavors, you can have your pick of delectable dishes without even leaving the hotel. With such a wide array of culinary delights, there's something to satisfy every craving and culinary curiosity at this vibrant dining destination.
Convenience is key at Mercure Serpong Alam Sutera, and that extends to flexible payment options. The hotel accepts cash and a range of payment methods including Mastercard, Visa, American Express, and Maestro. You can settle your bills with ease, giving you one less thing to worry about during your stay. So whether you prefer to pay with cash or card, the hotel ensures a hassle-free experience throughout your visit.
Closest airports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miSpa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Parking On Site
Single Room
x4
+
x3
More details
My Room - Athletic by Mr includes a single bed 80-130 width.
Show 2 photos
Premium
+
More details
Show 2 photos
Premium, Twin
1 Twin Bed
+
More details
Superior
1 Twin Bed
x4
+
x3
More details
Show 7 photos
Superior, Pool View
1 Queen Size Bed
280 sqft
Garden view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Show 5 photos
Privilege
1 Double Bed
345 sqft
Outdoor swimming pool
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Offering more space, this air-conditioned double room comes with an espresso machine. Private bathroom includes a shower and a set of free toiletries.
Show 8 photos
Privilege, 2 Twin
2 Twin Beds
345 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Offering more space, this air-conditioned twin room comes with an espresso machine. Private bathroom includes a shower and a set of free toiletries.
Show 5 photos
Superior, 2 Twin
2 Twin Beds
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
This air-conditioned twin room features a safe, a flat-screen cable TV and an electric kettle. A mini-bar is also provided. Private bathroom includes a shower and a set of free toiletries.
Show 6 photos
Privilege, King
1 King Size Bed
345 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Stay in our spacious Privilege Double Room with a king-size bed, air conditioning, and a private bathroom. Perfect for a family of 4 and located on upper floors for a great view!
Show 7 photos
Superior, Queen
1 Queen Size Bed
280 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
+
More details
Standard Room
1 Double Bed
x4
+
x3
More details
Room - 2 Twin
2 Twin Beds
x10
+
x6
More details
Queen Room
1 Queen Size Bed
x4
+
x3
More details
8
220 reviewsFrom
$72Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇨🇳
Adrian
9.1
9.1
great location next to the living world mall but also opposite an open shopping and restaurant area. Great for killing a few hours. The swimming pool is one of the best in the area- better then many higher star rated hotels.
🇳🇱
Marijn
10
10
I have experienced this hotel as a fantastic, warm and beautiful hotel. Fantastic service and a great smile! The Mint & Pepper resto serves as a great breakfast room, but also for dinner or just a drink. Thanks to Pak Budi and his team. Their is also a fantastic pool. I would specifically like to thank Ms. Elsa Hindriyani and her team for taking care of cleaning my room everyday, doing the laundry and give me some extra attention to feel at home.
🇺🇸
Donald
9.1
9.1
The breakfast was very good every day. Regina went out of her way to make sure we got our hot chocolate every morning. She is a hard worker, very friendly, and a great asset to your hotel.
Apparently the thermostat was either not wired correctly, or was not working. The air conditioning was either all on, or turned off. There was no ability to set a temperature. It was either very cold, or got hot in the room.
🇮🇩
Khouw
8.2
8.2
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service
The breakfast is quite good. I think that there are lack amount of hotel staff for service the guest in maximum capacity. the food served with slow speed service The carpet on my room is little sticky, I think the carpet on our room can be cleaned well
🇮🇩
Rokoyah
9.1
9.1
First and foremost, the location. It's so close to living world, flavor bliss, hospital, etc. Also, the staffs are very friendly and helpful. My niece accidentaly left her wallet during this visit and it came back to her perfectly. I and my family have been staying at Mercure Alam Sutera if we have any activities around the area.
-
🇶🇦
Ana
9.1
9.1
The location, the pool, and the peace
There’s mould in the roof over the pool. AC maintenance took 2 days that made the room pretty hot to sleep. The lobby isn’t as spacious as in the picture
🇮🇩
Brian
10
10
The location. Near by the toll, easy access.
The lift/elevator. Kindly make a better instructions how to use it. When I tapped the card, it has short time to press the floor number.
🇨🇳
Adrian
8.2
8.2
good choice of asian and indonesian dishes
🇮🇩
Ali
9.1
9.1
Warmth welcoming, helpful hotel staff. Spotless clean and comfy rooms. Good breakfast spread, food lived up to our expectation.
Pool was closed. Everyone seemed to be so busy at the hotel restaurant, it might have been undermanned.
🇦🇺
Mike
10
10
Great location and easy access to Mail next door, great choice of eateries across the road.
This room one side of the bed was very lumpy and uncomfortable.
Airports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miAirports
Soekarno-Hatta International Airport
8.2miHalim Perdanakusuma Airport
16.6miAttractions
KidZania Jakarta
10.9miWaterbom Jakarta
11.2miPejaten Village
12.4miNational Museum
12.6miIndonesia National Monument (Monas)
13miGlodok (Jakarta Chinatown)
13.1miJalan Surabaya Market (Pasar Antik Jalan Surabaya)
13.3miMuseum Wayang (Puppet Museum)
13.4miFatahillah Square (Taman Fatahillah)
13.4miSunda Kelapa (Jakarta Old Port)
13.4miAncol Dreamland (Taman Impian Ancol)
15.1miTaman Mini Indonesia Indah (Beautiful Indonesia in Miniature Park)
17.2miBogor
26.6miBogor Botanical Gardens (Kebun Raya Bogor)
26.8miMint And Pepper
Cuisines
American•Indonesian•Pizza•Local•Asian•InternationalAmbiances
ModernLocation
OutdoorFeatures
RooftopAge restrictions
Adults onlyAvailability
All seasonLocation
OutdoorFeatures
RooftopAge restrictions
Kids onlyAvailability
All seasonSpa/Wellness packages
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Air conditioning
Beach umbrellas
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Garden view
Elevator
Room service
Restaurant
Terrace
Garden
Wheelchair accessible
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Bicycle rental
Cycling
Happy hour
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Restaurant
Snack bar
Tea/Coffee maker
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Facilities for disabled guests
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Outdoors
BBQ facilities
Garden
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Drying rack for clothing
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Beach umbrellas
Fitness
Fitness center
Kids' pool
Locker rooms
Massage
Outdoor swimming pool
Spa
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
View
City view
Garden view
Pool view
From
$72Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$29 per child per day
3+ years
Extra bed upon request
$29 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Mastercard,
Visa,
American Express,
Maestro,
Cash only
This property accepts cash.
What are the check-in and check-out times at Mercure Serpong Alam Sutera?
The timetable for guests at Mercure Serpong Alam Sutera is to check in post 02:00 PM and check out prior to 12:00 PM.
Does Mercure Serpong Alam Sutera come with parking?
Yes, there is parking available at Mercure Serpong Alam Sutera. The parking is not only free and on site, but also private, and no reservation is required.
What's the nightly rate at Mercure Serpong Alam Sutera?
Starting rates at Mercure Serpong Alam Sutera begin from $72. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
Which room categories can I book at Mercure Serpong Alam Sutera?
The hotel offers Privilege Twin and Double rooms, with 344 sqft in size, accommodating 2 adults and 2 children. Smoking is not allowed in these rooms, and the Privilege Twin room has 2 twin beds, while the Privilege Double room has 1 king size bed. The Superior Twin and Double rooms, sized at 280 sqft, also accommodate 2 adults and 2 children, and they do not allow smoking. The Superior Twin room has 2 twin beds, and the Superior Double room has 1 queen size bed. Additionally, the hotel also provides a Superior Queen Room with Pool View, which is 280 sqft, for 2 adults and 1 child, and smoking is not allowed. This room features 1 queen size bed.
What are the main attractions at Mercure Serpong Alam Sutera?
At the Mercure Serpong Alam Sutera, guests can indulge in leisure activities during their stay. They can enjoy a relaxing time at the outdoor swimming pool, while kids can have fun in their dedicated pool. The hotel offers spa and wellness packages for those seeking rejuvenation. For the fitness enthusiasts, there is a well-equipped fitness center. Guests can savor delectable meals at the onsite restaurant, Mint And Pepper, offering a variety of cuisines in a modern ambiance. Additionally, they can unwind at the hotel's bar and terrace with a garden view.
Is there a swimming pool at Mercure Serpong Alam Sutera?
The hotel has two pools available. Pool 1 is an outdoor rooftop pool with an age restriction for adults only, while Pool 2 is also an outdoor rooftop pool with an age restriction for children only. Both pools are available year-round.
Is there an in-house restaurant at Mercure Serpong Alam Sutera?
The hotel has an on-site restaurant called Mint And Pepper featuring a modern ambiance and offering a variety of cuisines including American, Indonesian, Pizza, Local, Asian, and International options. Therefore, the hotel does have a restaurant available on site with a diverse menu selection.
Does Mercure Serpong Alam Sutera accept credit cards?
Yes, Mercure Serpong Alam Sutera accepts credit cards, including Mastercard, Visa, American Express, and Maestro. Cash is also accepted as a payment method.
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