72 reviews
Mercure Surabaya
Mercure Surabaya
From
$34Jl Raya Darmo 68 - 78, Surabaya, 60264, Indonesia
72 reviews
Choose dates to view prices
1/67
From
$34Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Kids' club
Hot tub
Air conditioning
Welcome to Mercure Surabaya, a 4-star hotel conveniently located just 2.6mi from the city center in Surabaya, Indonesia. With 72 reviews, this hotel offers a delightful stay for travelers. Prices start from just $34, making it an affordable option for those on a budget.
At Mercure Surabaya, guests can enjoy a range of amenities including a spa, outdoor swimming pool, and free Wi-Fi. The hotel also offers pet-friendly accommodations, perfect for those traveling with furry friends. The on-site restaurant serves delicious meals, and the bar is a great place to relax and enjoy a drink.
The rooms at Mercure Surabaya are spacious and comfortable, with air conditioning and private bathrooms. The hotel also offers a range of services including room service, concierge, and a 24-hour front desk. Whether you're looking to relax by the pool, explore the city, or indulge in some spa treatments, Mercure Surabaya is the perfect choice for your stay in Surabaya, Indonesia.
When you stay at Mercure Surabaya, you'll have the opportunity to take a dip in our refreshing outdoor swimming pool. With views of the surrounding area, it's the perfect spot to relax and soak up the sun. The pool also features a shallow end, making it suitable for all ages to enjoy. Whether you want to swim some laps or simply cool off, our pool is a great way to unwind after a day of exploring the city.
For dining options, our hotel boasts a variety of restaurants to suit every palate. Trimurti offers a range of cuisines including American, French, Indonesian, and Asian, with ambiances that cater to families, couples, or those looking for a traditional or modern setting. If you're in the mood for Chinese cuisine, head to Lan Hua, where you can savor delicious dishes in a family-friendly ambiance. For lovers of Japanese cuisine, Ebisu is the place to be. And at Coffee Cafe, you'll find a mix of Indonesian and European dishes, served in a warm and inviting atmosphere. With so many options, you'll never have to go far to satisfy your cravings.
When it comes to payment, rest assured that we accept cash as well as various credit cards, including Visa, Mastercard, American Express, JCB, Maestro, and UnionPay. We strive to make your stay as convenient as possible, and our flexible payment options ensure a hassle-free experience.
With our spacious and comfortable rooms, refreshing swimming pool, and an array of dining options, Mercure Surabaya offers the perfect retreat for your stay in Surabaya, Indonesia. Whether you're visiting for business or pleasure, our hotel has everything you need to make your trip memorable. Don't miss out on the opportunity to relax, recharge, and explore all that Surabaya has to offer at Mercure Surabaya.
Closest airports
Juanda International Airport
7.3miAbdul Rachman Saleh Airport
44.4miMost popular amenities
Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Kids' club
Hot tub
Air conditioning
Beach chairs/Loungers
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Bar
Kitchenware
Kitchenette
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Picnic area
Terrace
Garden
View
Wheelchair accessible
Bathtub
Free toiletries
Upper floors accessible by elevator
Bidet
Soundproof
Private Bathroom
Parking On Site
Rooms
Show 4 photos
Superior, 2 Twin
1 Twin Bed
300 sqft
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
This air-conditioned twin room features modern decor which comes furnished with a mini-bar, cable TV, and an private bathroom with shower facility. Guests can enjoy WiFi access and city view.
Run Of House
x10
+
x6
More details
Room Run Of House
Premier Superior
x4
+
x3
More details
Premier Superior
Show 4 photos
Superior, Twin
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Show 4 photos
Executive Suite
1 King Size Bed
580 sqft
Hot tub
Garden view
City view
Kitchen
x8
+
x5
More details
Welcome to our spacious Executive Suite, a 581 sqft double room with a king-size bed, offering stunning garden and city views. This suite comes with a hot tub, a fully equipped kitchen and a private bathroom, ensuring a comfortable and relaxing stay for your family.
Show 4 photos
Deluxe
1 Queen Size Bed
345 sqft
Garden view
City view
Private Bathroom
Minibar
x4
+
x3
More details
This double room features a pool with a view and a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.
Show 4 photos
Premier, Twin
1 Twin Bed
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
Show 4 photos
Premier Superior, 2 Twin
2 Twin Beds
260 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Enjoy a spacious Premier Superior Twin Room with stunning city views, private bathroom, and a range of modern amenities including a minibar, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, this room offers a comfortable and stylish stay in the heart of the city.
Show 4 photos
Superior, Queen
1 Queen Size Bed
300 sqft
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
+
More details
This air-conditioned double room features modern decor which comes furnished with a mini-bar, cable TV, and an private bathroom with shower facility. Guests can enjoy WiFi access and city view.
Standard Room
1 Queen Size Bed
x4
+
x3
More details
Standard
Suite
1 King Size Bed
x8
+
x5
More details
Suite King Size Bed
Premium
x6
+
x3
More details
Premium
Superior
x4
+
x3
More details
Superior
Show 4 photos
Premier, Queen
1 Queen Size Bed
Minibar
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
More details
Premier
+
More details
Premier
Superior, 2 Single
2 Twin Beds
+
More details
Show 4 photos
Premier Superior, Queen
1 Queen Size Bed
260 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
x4
+
x3
More details
Enjoy a spacious and stylish Premier Superior Queen Room, perfect for couples or small families, with a comfortable Queen size bed and plenty of room to relax. You'll love the city view, private bathroom, and modern amenities like a minibar and flat-screen TV.
Deluxe, Single Use
+
More details
Guest reviews
7.4
72 reviewsFrom
$34Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇮🇩
Rizki
10
10
Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower
Nothing. I only didn't like orange color of one side of the room
🇬🇧
Alan
9.1
9.1
The breakfast was very good, lots of the food that I like. All the staff were very friendly and helpful.
I throught we were going to get a room with a garden view, But the view just looked over a roof.
🇮🇩
Endra
9.1
9.1
Breakfast is good, the menu complete. Hotel location good, easy to access.
Parking, access to parking area from lobby need to walk around.
🇮🇩
Alef
8.2
8.2
Location and clean. Staff in breakfast area.
In swimming pool area gak ada fasilitas untuk tiduran santai. Hanya ada bangku dan meja.
🇦🇺
Megan
9.1
9.1
They still serve a fabulous buffet breakfast, with so many options.
🇮🇩
Zakky
8.2
8.2
The bed was comfortable, breakfast was good, the staffs were friendly.
I just don’t like the bathroom because it has transparent glass
🇬🇧
April
10
10
facilities
location
🇲🇾
Mohd
10
10
clean and the staff so kindly
nothing
🇮🇩
Mark
8.2
8.2
Had to be very patient waiting food and drink
🇩🇪
Thomas
9.1
9.1
Really nice rooms. Excellent Breakfast. Nice Garden Area. Very friendly staff.
Points of Interest Around Mercure Surabaya
Airports
Juanda International Airport
7.3miAbdul Rachman Saleh Airport
44.4miAirports
Juanda International Airport
7.3miAbdul Rachman Saleh Airport
44.4miRestaurants
Trimurti
Cuisines
American•French•Indonesian•AsianAmbiances
Family Friendly•Traditional•Modern•RomanticLan Hua
Cuisines
ChineseAmbiances
Family Friendly•TraditionalEbisu
Cuisines
JapaneseCoffee Cafe
Cuisines
Indonesian•EuropeanAmbiances
Family Friendly•Traditional•Modern•RomanticPools
Location
OutdoorFeatures
Shallow end•With viewAvailability
All seasonAmenities of Mercure Surabaya
Spa/Wellness packages
Outdoor swimming pool
Free Private Parking
Free wifi
Water sports facilities on site
Kids' club
Hot tub
Air conditioning
Beach chairs/Loungers
24-hour front desk
Kitchen
Non-smoking rooms
Live music/Performance
Bar
Kitchenware
Kitchenette
Garden view
Soundproof rooms
Elevator
Room service
Restaurant
Picnic area
Terrace
Garden
View
Wheelchair accessible
Bathtub
Free toiletries
Upper floors accessible by elevator
Bidet
Soundproof
Private Bathroom
Parking On Site
Amenities of Mercure Surabaya
Accessibility
Bathroom emergency cord
Entire unit wheelchair accessible
Lowered sink
Raised toilet
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Aerobics
Bicycle rental
Bike tours
Cycling
Happy hour
Karaoke
Live music/Performance
Live sports events (broadcast)
Ping-pong
Temporary art galleries
Themed dinners
Water sports facilities on site
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Bidet
Free toiletries
Guest bathroom
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Baby safety gates
Babysitting/Child services
Board games/Puzzles
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Playground
Strollers
Food & Drink
Bar
Coffee house on site
Fruit
Grocery deliveries
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Chapel/Shrine
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Interconnecting room(s) available
Ironing facilities
Non-smoking rooms
Pet basket
Pet bowls
Room service
Smoke-free property
Soundproof
Soundproof rooms
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Dryer
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Stovetop
Living Area
Desk
Dining area
Fireplace
Sitting area
Sofa
Media & Technology
Blu-ray player
Cable channels
CD player
DVD player
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Garden
Outdoor fireplace
Outdoor furniture
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Drying rack for clothing
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Hand massage
Head massage
Hot tub
Light therapy
Locker rooms
Makeup services
Manicure
Massage
Neck massage
Outdoor swimming pool
Pedicure
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Waxing services
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
View
Stay rules - Mercure Surabaya
From
$34Check-in
From 14:00
Until 23:30
Check-out
Until 13:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free private parking is available on site (reservation is not needed).
Children and beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$26 per child per day
3+ years
Extra bed upon request
$26 per person per day
The price in IDR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Visa,
Mastercard,
American Express,
JCB,
Maestro,
Cash only,
UnionPay
This property accepts cash.
Check-in / Check-out
Pets
Internet
Age restrictions
Parking
Children and beds
Cards accepted at this property
Frequently Asked Questions - Mercure Surabaya
When are the check-in and check-out times for Mercure Surabaya?
For guests of Mercure Surabaya, the check-in slot is from 02:00 PM until 11:30 PM. The expected check-out is set for 01:00 PM.
Is vehicle parking offered by Mercure Surabaya?
Yes, there is free private on-site parking available at Mercure Surabaya. No parking reservation is required.
What's the nightly rate at Mercure Surabaya?
Rates at Mercure Surabaya commence from $34. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
What are the room types available at Mercure Surabaya?
The hotel offers different types of rooms including Executive Suite, Premier Superior Twin Room, Deluxe Queen Room, and Premier Superior Queen Room. The rooms can accommodate 2 adults and 1 child. Smoking is not allowed in any of the rooms. The bed sizes range from queen to king size. Room sizes vary, ranging from 258 sqft to 581 sqft.
Which amenities can guests enjoy at Mercure Surabaya?
At Mercure Surabaya, guests can spend their time enjoying a variety of leisure amenities. The hotel offers a spa with wellness packages, where guests can relax and rejuvenate. The outdoor swimming pool provides a refreshing place to cool off and take in the view. For those seeking adventure, there are water sports facilities on-site. Families with children can make use of the kids' club, playground, and outdoor fireplace for a fun and memorable stay. Guests can also indulge in a variety of dining options at the hotel's restaurants, including Trimurti, Lan Hua, Ebisu, and Coffee Cafe. Each restaurant offers a different ambiance and cuisine, ranging from American and French to Indonesian and Asian. With these amenities, guests will have a range of activities to enjoy during their time at the hotel.
Is there a swimming pool at Mercure Surabaya?
The Mercure Surabaya hotel has an outdoor pool called Pool 1. It is available all season and has a shallow end. Additionally, this pool offers a view.
Does Mercure Surabaya have on-site restaurants?
Yes, the hotel has several restaurants on site. The restaurants available include Trimurti, which offers American, French, Indonesian, and Asian cuisine, Lan Hua, which offers Chinese cuisine, Ebisu, which offers Japanese cuisine, and Coffee Cafe, which offers Indonesian and European cuisine.
Are both cash and credit cards valid payment options at Mercure Surabaya?
Yes, both cash and credit cards are valid payment options at Mercure Surabaya.
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