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7.4

72 reviews

Mercure Surabaya

Mercure Surabaya

Jl Raya Darmo 68 - 78, Surabaya, 60264, Indonesia

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Water sports facilities on site

Mercure Surabaya

Welcome to Mercure Surabaya, your perfect getaway nestled in the vibrant city of Surabaya, Indonesia! Located just 2.6mi from the city center, our 4-star hotel is a delightful home base for your adventures, offering a fantastic starting price of only $34 per night. Nestled on Jl Raya Darmo 68 - 78, this charming establishment promises to make your stay enjoyable and unforgettable, whether you're here for business or leisure.

Get ready to indulge in a range of amazing amenities that will cater to your every need. Dive into our outdoor swimming pool, unwind at the spa, or have a blast at the complimentary kids' club—perfect for keeping the little ones entertained. Our hotel's restaurant is ready to tantalize your taste buds, while free WiFi keeps you connected. Feeling adventurous? Join us for some exciting water sports, or hop on our airport shuttle (extra charges) for a hassle-free journey. With 72 wonderful reviews, travelers have loved their experiences with us, highlighting our friendly service and relaxing atmosphere.

But that's not all! At Mercure Surabaya, the fun never ends. You can enjoy live music performances for free, take a scenic stroll in the garden, or let the little ones roam free at the playground—there's something for everyone! With soundproof rooms ensuring a peaceful night’s sleep and a fitness center (extra charges) to keep you active, you'll be ready for whatever the day throws your way. Book your stay now and experience the best that Surabaya has to offer!

At Mercure Surabaya, we believe that dining is an experience to be savored! Treat your palate to a culinary journey at our diverse on-site restaurants. Indulge in a delightful blend of flavors at Trimurti, where American, French, Indonesian, and Asian cuisines collide in a family-friendly ambiance—perfect for everyone in your crew! Fancy some spicy noodles or dim sum? Head over to Lan Hua for a taste of authentic Chinese dishes, or explore the exotic flavors of Japanese cuisine at Ebisu. And when you’re craving a cozy coffee break, the Coffee Cafe awaits with a delightful range of Indonesian and European treats, all wrapped in a charming atmosphere!

After you’ve satiated your appetite, let’s talk fun! Dive into our stunning outdoor swimming pool—complete with a shallow end and beautiful views—where you can splash around and soak up the sun while sipping a refreshing drink. For families, our kids' club adds a sprinkle of magic where little adventurers can create fantastic memories while you bask in relaxation. What’s not to love about soaking in the serene garden views or enjoying some live music performances in the evenings? The charming vibe at our hotel ensures that your experience is filled with laughter and joy.

As the day winds down, retreat to your comfortable room, designed with your relaxation in mind. Our soundproof accommodations guarantee that a peaceful slumber is only moments away, setting the stage for the adventures yet to come. Whether you opt for a city view or a room with a touch of luxury, our variety of options ensures there's a perfect fit for you and your companions. So pack your bags and get ready—at Mercure Surabaya, adventure, relaxation, and unforgettable moments await!

Closest airports

Juanda International Airport

7.3mi

Abdul Rachman Saleh Airport

44.4mi

Most popular amenities

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Water sports facilities on site

Hot tub

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Kitchenware

Kitchenette

Garden view

Elevator

Playground

Picnic area

Garden

View

Bathtub

Free toiletries

Upper floors accessible by elevator

Bidet

Soundproof

Rooms

Show 4 photos

Superior, 2 Twin

1 Twin Bed

300 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

This air-conditioned twin room features modern decor which comes furnished with a mini-bar, cable TV, and an private bathroom with shower facility. Guests can enjoy WiFi access and city view.

Executive Suite in Mercure Surabaya

Show 4 photos

Executive Suite

1 King Size Bed

580 sqft

Hot tub

Garden view

City view

Kitchen

x8

+

x5

More details

Welcome to our spacious Executive Suite, a 581 sqft double room with a king-size bed, offering stunning garden and city views. This suite comes with a hot tub, a fully equipped kitchen and a private bathroom, ensuring a comfortable and relaxing stay for your family.

Deluxe Queen Room in Mercure Surabaya

Show 4 photos

Deluxe

1 Queen Size Bed

345 sqft

Garden view

City view

Private Bathroom

Minibar

x4

+

x3

More details

This double room features a pool with a view and a fireplace. Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Premier Superior Twin Room in Mercure Surabaya

Show 4 photos

Premier Superior, 2 Twin

2 Twin Beds

260 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Enjoy a spacious Premier Superior Twin Room with stunning city views, private bathroom, and a range of modern amenities including a minibar, flat-screen TV, and air conditioning. Perfect for 2 adults and 1 child, this room offers a comfortable and stylish stay in the heart of the city.

Show 4 photos

Superior, Queen

1 Queen Size Bed

300 sqft

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

This air-conditioned double room features modern decor which comes furnished with a mini-bar, cable TV, and an private bathroom with shower facility. Guests can enjoy WiFi access and city view.

Premier Superior Queen Room in Mercure Surabaya

Show 4 photos

Premier Superior, Queen

1 Queen Size Bed

260 sqft

City view

Private Bathroom

Minibar

Flat-screen TV

x4

+

x3

More details

Enjoy a spacious and stylish Premier Superior Queen Room, perfect for couples or small families, with a comfortable Queen size bed and plenty of room to relax. You'll love the city view, private bathroom, and modern amenities like a minibar and flat-screen TV.

Show 4 photos

Premier, Twin

1 Twin Bed

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Show 4 photos

Premier, Queen

1 Queen Size Bed

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

x4

+

x3

More details

Show 4 photos

Superior, Twin

Minibar

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Standard Room

1 Queen Size Bed

x4

+

x3

More details

Standard

Suite

1 King Size Bed

+

More details

Suite King Size Bed

Superior, 2 Single

2 Twin Beds

+

More details

Guest reviews

7.4

72 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇩

Rizki

10

July 2023

Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower

Nothing. I only didn't like orange color of one side of the room

🇬🇧

Alan

9.1

July 2022

The breakfast was very good, lots of the food that I like. All the staff were very friendly and helpful.

I throught we were going to get a room with a garden view, But the view just looked over a roof.

🇮🇩

Endra

9.1

June 2022

Breakfast is good, the menu complete. Hotel location good, easy to access.

Parking, access to parking area from lobby need to walk around.

🇮🇩

Alef

8.2

July 2022

Location and clean. Staff in breakfast area.

In swimming pool area gak ada fasilitas untuk tiduran santai. Hanya ada bangku dan meja.

🇦🇺

Megan

9.1

July 2023

They still serve a fabulous buffet breakfast, with so many options.

🇬🇧

April

10

February 2023

facilities

location

🇮🇩

Zakky

8.2

May 2021

The bed was comfortable, breakfast was good, the staffs were friendly.

I just don’t like the bathroom because it has transparent glass

🇲🇾

Mohd

10

August 2022

clean and the staff so kindly

nothing

🇮🇩

Mark

8.2

June 2022

Had to be very patient waiting food and drink

🇩🇪

Thomas

9.1

June 2022

Really nice rooms. Excellent Breakfast. Nice Garden Area. Very friendly staff.

Points of Interest Around Mercure Surabaya

Airports

Juanda International Airport

7.3mi

Abdul Rachman Saleh Airport

44.4mi

Restaurants

Trimurti

Cuisines

  • American
  • French
  • Indonesian
  • Asian

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Lan Hua

Cuisines

  • Chinese

Ambiances

  • Family Friendly
  • Traditional

Ebisu

Cuisines

  • Japanese

Coffee Cafe

Cuisines

  • Indonesian
  • European

Ambiances

  • Family Friendly
  • Traditional
  • Modern
  • Romantic

Pools

Location

  • Outdoor

Features

  • Shallow end
  • With view

Availability

  • All season

Amenities of Mercure Surabaya

Spa/Wellness packages

Kids' club

Restaurant

Outdoor swimming pool

Free Private Parking

Free wifi

Room service

Water sports facilities on site

Hot tub

Air conditioning

Bar

Tour desk

Parking On Site

Terrace

Soundproof rooms

Personal trainer

24-hour front desk

Kitchen

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Kitchenware

Kitchenette

Garden view

Elevator

Playground

Picnic area

Garden

View

Bathtub

Free toiletries

Upper floors accessible by elevator

Bidet

Soundproof

Stay rules - Mercure Surabaya

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Surabaya

When are the check-in and check-out times for Mercure Surabaya?

For guests of Mercure Surabaya, the check-in slot is from 02:00 PM until 11:30 PM. The expected check-out is set for 01:00 PM.

Is vehicle parking offered by Mercure Surabaya?

Yes, there is free private on-site parking available at Mercure Surabaya. No parking reservation is required.

What's the nightly rate at Mercure Surabaya?

Rates at Mercure Surabaya commence from $34. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.

What are the room types available at Mercure Surabaya?

The hotel offers different types of rooms including Executive Suite, Premier Superior Twin Room, Deluxe Queen Room, and Premier Superior Queen Room. The rooms can accommodate 2 adults and 1 child. Smoking is not allowed in any of the rooms. The bed sizes range from queen to king size. Room sizes vary, ranging from 258 sqft to 581 sqft.

Which amenities can guests enjoy at Mercure Surabaya?

At Mercure Surabaya, guests can spend their time enjoying a variety of leisure amenities. The hotel offers a spa with wellness packages, where guests can relax and rejuvenate. The outdoor swimming pool provides a refreshing place to cool off and take in the view. For those seeking adventure, there are water sports facilities on-site. Families with children can make use of the kids' club, playground, and outdoor fireplace for a fun and memorable stay. Guests can also indulge in a variety of dining options at the hotel's restaurants, including Trimurti, Lan Hua, Ebisu, and Coffee Cafe. Each restaurant offers a different ambiance and cuisine, ranging from American and French to Indonesian and Asian. With these amenities, guests will have a range of activities to enjoy during their time at the hotel.

Is there a swimming pool at Mercure Surabaya?

The Mercure Surabaya hotel has an outdoor pool called Pool 1. It is available all season and has a shallow end. Additionally, this pool offers a view.

Does Mercure Surabaya have on-site restaurants?

Yes, the hotel has several restaurants on site. The restaurants available include Trimurti, which offers American, French, Indonesian, and Asian cuisine, Lan Hua, which offers Chinese cuisine, Ebisu, which offers Japanese cuisine, and Coffee Cafe, which offers Indonesian and European cuisine.

Are both cash and credit cards valid payment options at Mercure Surabaya?

Yes, both cash and credit cards are valid payment options at Mercure Surabaya.