Incredible value for money. It feels like one of the fanciest hotels I’ve ever stayed in! The room was lovely. Big shower room. Super comfy bed. Air con. The pool was a treat. The lobby is huuuuuge, and ideal for a rest day, some remote working or trip planning. A do-it-yourself laundry room was absolutely perfect for a rest day before flying to Borneo. 20 min drive to the airport. Pretty ideal really as an airport hotel layover. Very easy to chill here for the day.

The location isn’t great. It’s right the middle of what feels like an industrial estate, with very little to do within walking distance of the hotel. The bottle of drinking water provided, whilst appreciated, was unfortunately room temperature and tasted a bit funny. We stuck to our own. There are no toiletries provided, the first place we had that didn’t offer this. Finally, the internet was pretty awful. I hope we don’t sound entitled (I consider myself a backpackers) but for such a fancy hotel, these things were quite surprising.

Good price, nice pool, liked having a couch in the room. We chose it for proximity to the airport, just stayed one night.

Automated communications before arrival were frustrating, because they suggested our reservation might be cancelled if we checked in after 5p. Room only had 1 towel for 2 person booking. Can't get around the property without the room key (which is also needed to power the room), so if you are more than one person, you must leave/return to the room together.

Price was very reasonable for the type of room we got. The room was very big and had a large window with a balcony. Lobby was very beautiful and had a peaceful nuance. The lobby also had some choices for food and drinks, and had a convenient store. Located near the airport, only 10 minutes drive through toll.

Location, was far away from main city. Room AC positioned in a bad location as room had 2 floors and the bedroom upstairs felt stuffy because AC flow was difficult to reach upstairs. Shower positioning inapropriate as water leaked outside of bathroom unless holding showerhead. No Refrigerator.

The mezanine room concept, it was so cozy.

The towels. Very browny and rough. The bed. Hard and noisy.

It's close to Juanda Airport

Bathroom and Towel was not really what I expected

Cheap clean nice near airport

The staff is so kind

The price is too expensive

Great place Murah

Tv burek

The hotel meets the expectations if you need to stay close to the airport for a 6AM flight. The room is very big actually, although in my personal opinion there´s a lot of wasted space. The receptionist helped us with booking a taxi to the airport, as there is no shuttle.

The bathroom not very comfortable. The room being so big, doesn´t make any sense why the bathroom is so small, and the shower is not separated (not even by a curtain) from the toilet itself. This means the floor will be wet all the time. There´s virtually nothing around the hotel you can go and explore, and no food options available inside so we had to ask for a delivery. Only cash accepted.

The room was quiet, which is what I needed after leaving from the more centralized part of Surabaya. It had two stories with the bedroom being upstairs. The design was distinctive. I slept deeply for five hours, which helped me immensely. The price was also very reasonable--even though I literally booked the room an hour before I arrived there.

The front desk attendant was not there when I arrived. Fortunately, someone knew where he was and went to find him. I was exhausted, so every minute standing there in the empty lobby at 1:15 am was tiring. He seemed unsure of the procedures. I don't think you can pay by credit card. Fortunately, I had enough cash to manage it. When I went to check out in the morning, he was really fast asleep. It required a few, "Good mornings," with slight volume increases each time to rouse him, but I have no real complaints. He looked exhausted too.