The breakfast was amazing, lots of different foods available. Gym facilities were good and the swimming pool was a good size and child friendly. The room we had was a great size for a family and had everything needed. Staff were excellent at all times, friendly and always willing to help.

Cleanliness of the floor in the room could have been better, our boys would be very active around the rooms and we needed to clean their feet often because of this.

Very friendly and helpful staff. Rooms are clean and spacious, good matres, and pillows are comfortable. Breakfast is superb with a variety of Western and Oriental dishes. Free parking

Rooms on the 7th floor with street view were very noisy because of the main road in front. Unfortunately, there was an annoying smell coming out of the sink and a clogged shower drain (which was fixed by engineering staff later). The towels are a bit old and have stains

Showers and room were generally clean. Room facilities were sufficient. Café and restaurant were very good. Service staff in restaurants and housekeeping staff were good.

Limited food options, the soap and shampoo provided in the bathrooms are of low quality and front office service staff were very ordinary

Great location, staffs were brilliant... all were helpful and attentive. The breakfast buffet was fantastic, lots of options both Indonesian and continental style.

Wish all area (the corridors) were AC... but that's just me...

location it’s middle of everything. and they accommodated my request for extra bed. and late check out with a fee of course.

I have to call a few times to get my extra bed. and to clean my room. they didn’t allow us to watch the fireworks from the pool at new year eve. had to leave by 10am. should have given an exception since it’s new year. the view was exceptional from the pool.

I found the staff very helpful and professional. I was very tired at the time and found their assistance very welcome.

As an avid coffee drinker, I'm sorry to say I didn't enjoy their barista coffee! Nor the machine coffee at breakfast... Sorry team, but it was a real let-down and one of the few occasions in my life when I simply couldn't drink much of the barista iced-coffee ordered. Staff need to notice this and do something!!!

Good water supply provided along with tea/coffee supplies. Room to dry small items on fenced in balcony. Good location with mini-mart shops walkable. Vast choice for breakfast. Very helpful staff

Only minor point - Not clear when/how we would get our laundry back.

Very nice Ambiance, cool Architecture, i especially liked the open floors, so not smoking in the room was no problem because the smoking area was so close, always helpful and forthcoming staff

Better light in the bathroom! The light only gives of a shimmer and i would like to see myself clearly in the mirror. The breakfast could've had more choice..

The room was clean and the facilities made my stay very comfortable!

I wish we could adjust the AC more. The wind speed was either too high or too low.

Very clean rooms and nice bed, benefited from the on site bar

Western food at the restaurant was ok but when sticking to local food things were good.