We came to Be'er Sheva with low expectations, for the city as well as for the hotel. She ain't pretty from the outside 😉. Our expectations were then exceeded by far. Firstly we were greeted very warmly by the friendly and attentive staff, even with a few welcome gifts, then we got an upgrade on our room and more presents there... The room was on the 10th floor and was really spacious with a comfortable bed and a sofa - I would especially like to point out the ever present guest relationship manager Lenoy who is always on top of things to make sure her guests are comfortable. She even gave us a great deal on the shabat dinner which we enjoyed a lot. And everybody made sure we did not feel out of place as the only Non-Israeli in the room. It was a lovely experience and we will surely be back. The city of Be'er Sheva surprised us too, it's a hidden gem in the desert of Israel with lots of great architecture and museums to explore as well as friendly people.

Expect for an occasionally weird smell by the pool we liked everything.

The property was well kept, clean, and higher scale compared to surrounding properties. The pool is gorgeous and was open during my stay, which was a big one for me. Attentive and incredibly friendly staff. They also upgraded my room to a business suite which was very kind of them. Not only that, but they had a bottle of wine, fruit tray, and multiple other gifts waiting for me upon check in!

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Excellent location, just a few minutes walk from the Bus station. I made a last minute booking as I was very tired after travelling from Tel Aviv and wanted to rest before continuing on my journey early the next morning. I didn't mention in the booking that I was in Israel celebrating my birthday, so it was such a pleasant surprise to receive welcome gifts and an unexpected room upgrade. I had to leave by 5:30am the next morning, and a take-away breakfast box was prepared. I felt so special.

There was an iron burn on the carpet that was rough on my bare feet.

they gave me a free upgrade had gifts waiting in my room and were very helpful

I did go to breakfast and a guy at the service tried to check me and say are you staying at this hotel when he didn't do that to the people in front of me who where of a different race and it was visible that I had a hotel key card in my hand

My granddaughter stayed in this room...her first time alone. She showed me the room via video. She was just elated. One thing that struck me was the fabulous view she had and how she commented how wonderful and delicious the food was. I don't think I could have been happier.

To have been there myself. :)

The manager and the front desk staff were friendly, professional, and helpful. The room was in really good condition, spacious, and the view of the Negev and Beersheva was perfect.

The shower drain was a little slow, but the front desk was very responsive.

That was a business trip, everything was fine. Would like to mention Ms. Linoy, the customer service manager for her outstanding service, she has contacted me before my stay there, asking if anything required, also took a lot of care upon arriving and during my stay there. Will be glad to come again.

The breakfast needs improvement, below previous visits standard, maybe because the incoming passover.

Linoy the hotel's manager did her best to make me feel very comfortable. I will definitely return to the same hotel again.

Parking place is very small, specially if there are any events onsite. It happens there was a weeding the night I checked in, so I struggled to find a place to park my car. Besides that all went great.

Hola, the staff of the hotel are very polite and nice. The room very clean, oerfect service at he room. Check in, excellent, the person was very polite and really nice. The breakfast service, excellent, excellent. Congratulations and thanks a lot for everything. CELSA POTASZ Colombian guest.

Dinner was excellent and the staff were extremely helpful. Linoy was fantastic and answered all my questions prior to checking in.

The only thing was that the room was a little cold due to switching the air conditioning to cool. There was extra bedding so it wasn't an issue in the end.